TripAdvisor traveler ratingbased on 3653 reviews
LocationCancun - Beach
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
This resort is 'Adults-Only'. No one under the age of 21 is permitted at the hotel.
Ratings & reviews
TripAdvisor traveler rating3653 reviews
Pamela was fantastic with customer service, our tour was great, her personality was wonderful and we were well taken care of. We also lost our backpack when we arrived and she rushed to our side and quickly found our item. Amazing experience!!!
While staying at Temptations Resort, we experienced a small hiccup. This turned out to be just a misunderstanding. I want to thank Pamela with the concierge desk for the outstanding customer service she provided for me and my traveling companions. Her dedication to making the situation better sets her apart amongst her colleagues.
The hotel has been awesome! One of the best experiences in my life. The food and drinks have been delicious. The staff has gone beyond out of there way to make sure we have had the best time of our lives. Shout out to Pamela for going out of her way to make this the best trip for me and my family!
Amazingly fun place!!!!!
The rooms were very nice there are some rooms that have more of a view of the beach then others but your in Cancun so go outside and experience the rest of the resort if you want to see the beach. We had lot of fun it was our first time at Temptations and we loved it, the food was great, the atmosphere was great. We had lots of fun meeting new people and getting to see some fun activities. There was lots of fun to be had and I loved the theme nights. Got to meet lot of fun people too: Sexy Papi, Mini Cooper (My wife told me he was working on his English, she said your doing good and keep up the good work), Miguel, Marco, Chelis, Fer, Alex, JT, Georgina, Nartacha, Belbica, Mar, Savoy, Maria, and The Rock. I apologize guys if your names aren't spelt right its hard to see some of the writing.
Food was great, especially the breakfast. Horrible beach front hotel. The sand area seemed like it was only about 6 feet from the base of the hotel. The water was dark and surrounded by boats. Not an area for good swimming and view of the water. The pools closed early at 7pm which was odd for an adults only resort. Overall my stay was decent but could’ve been better.