Hotel overview

Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
Puerto Vallarta treats families, couples and singles to Unlimited-Fun® - where everything is included and every day is a new adventure.

- 10 minutes by car to the Marina Vallarta area with dining, shopping and entertainment, the Marina Vallarta Golf Club, and the main pier.


Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles

Property information

Total rooms: 340

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.0 3879 reviews
  • 2.0 star tripadvisor rating
    Needs improvement

    I just got back sept 13 2020 from Canada went to this resort sunscape for another try to see if the service improved! I can say I was not busy because covid but there were locals there, no isolation alone arrival in the hotel or country but guidelines were in place to keep everyone as safe as our country other than the 14 day isolation. The hotel staff were 50 50 some were amazing some were just not. The food was ok but not great the people serving the food were amazing great job guys. It rained a few days and you could tell the hotel needed repair roof was leaking in many areas enclosed like the gym food area the important spots where mold can grow. I bought internet for the room this time to see if it was as good as they say it worked great till the last day and then they blame it on a storm but you go to the lobby it worked great. They are other options there if you look and ask around.

    Sep 14, 2020
  • 5.0 star tripadvisor rating
    Great Vacation ever!

    It was a Great vacation for my friends and me, beautiful and fun place, I was amaze for security protocols and fun activities at same time. I meet great people Paty Coco Cafe, Cirilo waiter, Alex from Pool, Marcos and Jessy from entertainment team and Executives Patricia and Ezequiel who help me with some information about Puerto Vallarta and the Hotel.. I would like to return soon and spend more days. Thanks everybody for the great vacation ever!!

    Aug 04, 2020
  • 5.0 star tripadvisor rating
    The best vacation

    The hotel is really good located and super clean the girls from explorer team are the best. Loved their art activities not just with kids but us the adults where included to. They'll aleays keep their distance and keep giving us hand sanitizer. Thanks to Dayana and Marisol for taking great care of us.

    Jul 28, 2020
  • 5.0 star tripadvisor rating
    Jessi sunscape

    I really liked the hotel,for Jessi who along with more guests invited us to play volleyball in the pool,every afternoon a big tournament was played. I hope to return soon!!.The guessing games were also fun and I took a great experience👌 haha

    Jul 25, 2020
  • 5.0 star tripadvisor rating
    Jessica and Peurto Vallarta!

    We had a great time at Sunscape in Puerto Vallarta. And one person made the whole trip much better... That person is Jessica with the entertainment team! She was such a great person! Great trip and a great vacation! Jessica treated us so well! She is the absolute best!

    Jul 21, 2020