TripAdvisor traveler ratingbased on 3879 reviews
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating3879 reviews
I just got back sept 13 2020 from Canada went to this resort sunscape for another try to see if the service improved! I can say I was not busy because covid but there were locals there, no isolation alone arrival in the hotel or country but guidelines were in place to keep everyone as safe as our country other than the 14 day isolation. The hotel staff were 50 50 some were amazing some were just not. The food was ok but not great the people serving the food were amazing great job guys. It rained a few days and you could tell the hotel needed repair roof was leaking in many areas enclosed like the gym food area the important spots where mold can grow. I bought internet for the room this time to see if it was as good as they say it worked great till the last day and then they blame it on a storm but you go to the lobby it worked great. They are other options there if you look and ask around.
Great Vacation ever!
It was a Great vacation for my friends and me, beautiful and fun place, I was amaze for security protocols and fun activities at same time. I meet great people Paty Coco Cafe, Cirilo waiter, Alex from Pool, Marcos and Jessy from entertainment team and Executives Patricia and Ezequiel who help me with some information about Puerto Vallarta and the Hotel.. I would like to return soon and spend more days. Thanks everybody for the great vacation ever!!
The best vacation
The hotel is really good located and super clean the girls from explorer team are the best. Loved their art activities not just with kids but us the adults where included to. They'll aleays keep their distance and keep giving us hand sanitizer. Thanks to Dayana and Marisol for taking great care of us.
I really liked the hotel,for Jessi who along with more guests invited us to play volleyball in the pool,every afternoon a big tournament was played. I hope to return soon!!.The guessing games were also fun and I took a great experience👌 haha
Jessica and Peurto Vallarta!
We had a great time at Sunscape in Puerto Vallarta. And one person made the whole trip much better... That person is Jessica with the entertainment team! She was such a great person! Great trip and a great vacation! Jessica treated us so well! She is the absolute best!