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Hotel overview

Sunscape Coco Punta Cana - All Inclusive is anything but ordinary. Day and night, the fun never stops for families, singles, and couples. Sunscape's world of Unlimited-Fun® gives you one of nature's most pristine beaches, 24-hour room service, top-shelf spirits, daily refreshed mini-bar, and spectacular ocean views, all while experiencing the special feeling of being welcomed as a most honored guest. 

Fun in the sun awaits at the beach and pools. Fabulous a la carte restaurants and tropical drinks are all part of your escape. The resort features a luxurious tropical atrium, outdoor theater, pool with two waterslides, spa with world-class amenities, Explorer's Club for kids, and Core Zone for teenagers. Fantastic golfing, shopping and nightlife are all nearby. 

Enjoy six amazing first-class restaurants including a buffet, three a la carte options, a grill and a café, each offering a unique experience and flare. Be tempted by tasty international and island specialties and four bars serving unlimited premium beverages. 

The first-class spa features a massage and facial center with hydrotherapy rooms, soothing signature treatments, couples treatment rooms, oceanfront massage options, and brand name products, all built specifically for your relaxation and comfort. The state-of-the-art fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life-cycles, and step machines.

Location

Cabeza de Tota
Punta Cana International Airport (PUJ) : 10 miles

Property information

Total available rooms and suites: 1059

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.0 698 reviews
  • 5.0 star tripadvisor rating
    Really great time at Covo PC

    We were there from June 10-18 and we really enjoy our vacation. Hotel is not new, however rooms are clean and spacious. I know that this resort has many negative reviews but for me everything was very good. From beautiful beach, very friendly and attentive staff to delicious drinks. We didn’t come to enjoy luxurious room with origami folded towels but to go to the beach , enjoy beautiful exotic scenery and weather. Starting from beginning everything there was what we asked for. Check in was smooth, room was ready and staff very helpful. Any requests ( AC adjustment or more water replenishment) were submitted via app and addressed immediately. The only think what the can improve is food and preparation. Not that you can survive but I know many people get sick - my daughter included . Can’t say it was because of this particular resort as everywhere DR people struggle with tourist illness and diarrhea. We came prepared and we were extra cautious what we eat . We narrow one restaurant with food we can got poison ( Pizza place) which unfortunately my daughter use the most for lunch. Over all it was beautiful time, great service and very friendly staff and we will return to this resort for next Punta Cana vacation.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Family vacation

    The service here was fantastic and the food was remarkable. We ate here every day. Carlos Martin Zoila lucila Rosa the atmosphere and all was great. Will come back again. The people working were awesome they are the best a nicest people in the hole place.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Excellent Resort

    I was there on vacation from April 16-April 21st. This is by far the best resort that I have ever stayed in. I was there with my daughters and their small children. Our rooms were centrally located on the first floor to all activities, beaches, pools, and restaurants. Everything was clean, service was great. The staff were excellent. The kids loved it as well. There was a big playground as well as a pool for kids, it was like a water park. Towels were always available. The nighttime entertainment was excellent, my grandchildren were so excited for the nightly entertainment. Kudos to the entertainment performers, every night they had a different show for adults and children. My granddaughters love the performer "Chocolate". I have gone to many resorts all over the Caribbean and have never been to such a great resort. Also, everyone was very friendly, always asking us is we needed anything. Hats off to Edgar, who helped us with our transportation.

    Jun 21, 2024
  • 3.0 star tripadvisor rating
    Ok

    Hyatt what? The resort needs a lot of updating their rooms. Dark and dingy, not enough light rooms, leaky aircondition, clogged shower stall. Rude racist bar tenders. Seem to be happy serving themselves with drinks and the white people, then attending to the other Paid Customers.Food is not great, Been to many resorts in Punta Cana and this resort is a dissappointment. We tip very well just to get the service. Our last time to Dominican Republic. Mexico 100%

    Jun 20, 2024
  • 3.0 star tripadvisor rating
    Overall, great experience 6/2024

    I am going to go with a 3.5 to 4. I read so many reviews when I was booking our trip (most of them scared me) and I wanted to write an honest review. Beach is beautiful and they keep it very clean. There are beach "vendors" walking up and down the beach trying to sell things but they are not aggressive at all. This is not a 5 start hotel but maybe a 4 star. The A/C can be a struggle but they did get us fixed the following day. The front desk is very helpful and quick to get you your items that you need. You get two fullsize towels per day..that's it..no wash rags, hand towels, etc. You won't get them either, we asked. If you are going for food experiences, this hotel isn't it, fair to medium at best but you won't starve. They have several and they are first come first serve, no reservations. Drinks are great, coffee is awesome! Beach bathrooms are very clean! We were in building 5 and the room was very nice. There are no drawers but closets with shelves and hanging space. The medical service people write about is true..it is $205 just to be looked at then medicine is on top of that and we were never told if the doctor was really there so we opt'd not to pay the money and tough it out. We used the water to brush our teeth, drank bottled water, bar drinks...never got sick at all. Pretty grounds and lots of pools. The kid area looks like a ball. Hope this helps you decide! Customer service is a 5!

    Jun 17, 2024