TripAdvisor traveler ratingbased on 151 reviews
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TripAdvisor traveler rating151 reviews
I liked the layout of the room, it was well thought out and very nice. Our tv did not work. The outlet at the sink for the coffee maker did not work. The free breakfast was one of the best I’ve seen, but every table was dirty. They had allowed some of the dishes to runout. The front desk was unmanned when I went to check out.
Great complimentary breakfast.
Visiting our daughter attending TEXAS Tech we enjoyed our stay at this hotel. The breakfast was extremely nice. Extremely comfortable. Only problem was a door fell on my wife in the room. Appears management needs to instruct maintenance how to better do their job. Non the less we will stay here again.
The breakfast clerk John was so curtious and he helped me everything was so clean and orderly food was always hot and the manager pricilla was an amazing person great personality and very attentive to her guest!
Love your job or find a new one
Recently stayed there with my boyfriend and the front desk woman her name was amber I believe was so completely rude and made me and my partner not feel welcomed at all. She told us that she is the manager but I highly doubted that. She did not accommodate us what so ever and kept suggesting we needed a room with 2 beds instead of one because we are gay. I hope that all the employees there are more open minded and accepting than her . Probably will never be staying there again and will defiantly let my LGBT friends know how this establishment is.
Be cautious of hidden rates, broken promises, and difficult management. Stayed mid Dec and upon checkout discovered my 2nd night rate increased from $154 to $404! GM refused to speak with me but Front Desk Agent Thomas said GM confirmed this would be taken care of. Escalated my concerns with Corp IHG and still no follow up from GM. Would not recommend this hotel. My hallway smelled heavy with smoke as well as room was situated near exit parking lot access. Be cautious when booking.