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415 reviews
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Jul 02, 2025Great location and nice size rooms.
The rooms were all new and the beds were super comfortable. The staff were all very pleasant and tended to all of our needs.
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Jun 25, 2025Remodel in the Winter!
Why would you Start remodeling your hotel in mid-May? Asking your whole first floor guests to relocate due to not having accommodation's? The whole third floor was empty and we were not able to extend due to Whole First floor remodeling.. in mid-May! You Need to do much Better than This! Otherwise, not luxury but accommodating.
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Jun 13, 2025
Staying at an hotel with an ongoing renovation? Don’t do it, no matter how economical it is.
The hotel is under renovation (as of June 2025). It was a mistake for Hotel Tonight to let the booking go through. It’s going to be a decent place once it’s done, but staying there while the refurbishment is done is a bad idea.
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May 30, 2025Horrible experience.
Horribly maintained property in Buffalo, NY. Improperly adjusted doors slam shut. Missing knobs on drawers. Stained carpet. On top of that, there was no breakfast as advertised because of lobby construction. I booked through Booking.com, and they requested a discount from Hawthorne, but they refused!
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May 11, 2025Not horrible, but not great, either
The hotel is undergoing a renovation as of May, 2025…and to say that it is very much needed is an understatement! The common areas and the rooms were shabby, but quite clean. Wallpaper was peeling off the walls. Some of the furniture was heavily scratched and missing hardware. We rented a one bedroom suite with a living room and kitchen area. The kitchen had plates , cups and glasses, but no eating utensils. There were no paper towels, either. The stainless steel refrigerator had several huge scratches. When we asked the manager about the missing items, he told us they had removed the items because after our stay, the room would be renovated. Evidently our comfort as the “old” room’s final guests was not very important. The “free” breakfast was sad. Sausage patties floating in grease and fake eggs were the hot items offered. The bread for toast was rock hard and starting to mold. I hope the hotel will be much improved once the renovations are completed.