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Ratings & reviews
TripAdvisor traveler rating4118 reviews
One night stay before flight to DR
The hotel is beautiful and the rooms are newly renovated. It's located right across the street from the beach and walking distance to stores and restaurants. The staff was very nice. The hotel restaurant Steelpan was awesome. The food was great and affordable. Please be careful with the staff.. forgot our servers name but we paid cash for our bill yet she still charged the meal to the room knowing we were only there one night. We eventually got our money back after they did a short investigation. That situation won't stop me from returning to the hotel.
Great vacation spot
My Girlfriend and I needed a getaway and sonesta came through for us! The staff was awesome, and the rooms were clean. The hotel is right on the beach and has it’s own entry to beach. Rafael is the man!!! Highly recommend!
5 STAR SERVICE
I am always so grateful when I walk into a hotel or restaurant and find myself laughing, comfortable and at home within the first f few minutes. Well Rose at the front desk at the Sonesta Fort Lauderdale gave me that rare experience. I say rare because it is not very often that you come across someone who is in love with life, loves people and genuinely loves their job. Rose keep doing what you are doing, you have a gift that is special. The lobby, elevators, hallways, and other common areas were the best Covid 19 ready places I have been yet. I believe this is due to great leadership, organization and communication. This staff is amazing. Valerie and Sandra were also amazing, They were more than helpful and more than willling to give me a great stay even after check out. Beach towels, complimentary beach chairs, the amenities go on and on. Valet staff were great. The view from my room was breathtaking. And the bed was so so so soft. This hotel sets the standard and would be a great example of best practices for any hotel or resort to follow.
This was my second stay at the sonesta and I wasn't disappointed at all. It's been a while since I've been but they've changed things around and did a bunch of upgrades which was nice to see. I was saddened to hear that joel didnt work there anymore. Suzette,Who checked me in was amazing. I got to the hotel super early so i already knew that I would have to wait but during the check-in process, Suzette informed me that I was a VIP member which i didn't even know about. It definitely had it's benefits i had a room on the 10th floor with an amazing view. I got a 25 dollars off and a 20% for food if I ordered from the restaurant which was a nice bonus. The one negative was the water pressure was low and the a.c wasn't working but a call down to the front desk and someone came right away tp fix it. I love the fact that hotel is a short walk across the street from the beach and you get a beach chair and towels for a being a guess. It's also a few places within walking distance to each if you're looking for variety.Overall my stay was amazing and the sonesta is going to be the hotel that i stay at next time i go to Fort Lauderdale.
we had an excellent time on the beach, thanks to Rafael and Juan, very good attention, they helped us in everything. We hope to come back soon. The beach is so beautiful and quiet perfect to take the sun