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TripAdvisor traveler rating572 reviews
I have been to lots of hotels in the states, but never encounter one with such friendly staff and how clean the hotel was.The staff and manager are very professional and made my stay enjoyable.I will definitely be back whenever I visit the states.
I had a little break at the sonesta hotel in columbia this month to see some friends. The hotel was very nice and clean. Friendly staff and the place was quiet and nice. Every one smile and say hi when you go by the front desk.. I will tell my friends about it and will certainly go back there on my next trip to Columbia. Dee
Lovely staff and management. Superb service, great hotel to stay at for tourist and business trip. Breakfast was nice and well presented, reception team greeted me well. Thanks very much for your amazing services thanks all.
The best service possible
I have stayed in many long term hotel suites and this one is by far the best. The general manager and every employee that I have met has been absolutely wonderful. This is by far the best customer service I have seen in the hotel industry. They have made and are making my stay an absolutely great experience and being in the middle of the CoronaVirus issue it is comforting! I highly recommend this chain and this location...
My preferred hotel in Columbia MD
I like the breakfast and the location better than other hotels. Also less expensive for what you get. Spacious rooms. The back gate to the pool are has been broken for a bit. I dont like having to park in back but the larger lot is back there.