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Hotel overview

Minutes from the entrance to the Disneyland® Resort, this state-of-the-art facility features well-appointed guestrooms, an American Brasserie Restaurant and a welcoming resort atmosphere. Featuring a modern game room, sports court, an outdoor heated pool and a seasonal Cabana Bar, guests of all ages will enjoy relaxing stays at this gracious hotel.

Location

Anaheim
Santa Ana, CA, USA - John Wayne Airport (SNA) : 15 miles
Los Angeles, CA, USA Los Angeles Intl Airport (LAX) : 60 miles
Ontario, CA, USA - Ontario International (ONT) : 60 miles

Property information

Year Built: 2001
Last Renovation: 2008
Accessible rooms: 16
Floors: 9
Total rooms: 264

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information -
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1270 reviews
  • 1.0 star tripadvisor rating
    OLD • DIRTY • BROKEN

    Would not recommend this hotel to anyone. Here on our Honeymoon. It started off that we had a broken window that would not close. A toilet that was broken. A tap in the bathroom that never runs cold. Oh and we are staying next door to a dog that barks from 4am every morning. No housekeeping. Had to ask more paper cups. More towels. No one has been over to change our bins/bedding (been here now 4/7 days). It’s dirty. It’s old. It’s broken. Location is good - right near Disney.

    May 27, 2022
  • 1.0 star tripadvisor rating
    Horrible Stay at the Sonesta Resort Anaheim

    Absolutely the WORST hotel experience I've ever had this past weekend. I suggested my mom book this hotel while visiting me because it seemed nice from pictures and had decent reviews and was a reasonable price........Big mistake. We get there and immediately notice an odd smell coming from our bathroom, seemingly old water from the pipes. We request a new room in the morning and they tell us they might be able to accommodate us and will let us know later that day. We arrive again that evening and they say they're overbooked and can't move us. Meanwhile, the elevator is stuck. It won't move. The manager (idk his name) was clearly trying to fix things, but not addressing anyone trying to get to their room. I watched my mom ask the manager a question and the manager COMPLETELY ignore her. 30 or so minutes go by and we're still not able to get to our room. The lobby is getting more and more full, yet the staff claims no one can take the stairs, they're locked and for staff only. 40 minutes goes by and now finally people are being led up the stairs? But it wasn't announced you had to ask? So we ask and are led to the stairs, climb NINE flights, to our room and settle down to watch TV. There's no remote. I call and ask for one, 30 minutes goes by, nothing, I call again, they assure me they'll bring one, nothing. THIS PLACE AND ITS MANAGEMENT SUCKS !

    Apr 21, 2022
  • 1.0 star tripadvisor rating
    Denied Check in

    I booked a room with this hotel for a 2 day job I had at Angel Stadium. Went to check in and was informed that my Bancorp Bank backed bank account was not acceptable because Chime isnt a major bank and that they considered it the same as paying with Venmo. Nowhere was this stated when I booked the room with this same debit card. Funny that my bank account was fine to pay for the room with, but not good enough to pay a deposit with. So, my wife calls and offers to use her credit card. They still say that they can't take a deposit because she can't physically show them the card Because of this I not only have to wait 10 days for a refund. But I also lost $300+ in wages because I have to cancel my 2nd day of work. On top of this the entire front desk staff made me feel like I don't belong here and this couldn't possibly be my card. So overall, terrible service. Shady and inconsistent policies and dishonest about the check in requirements. Avoid this place and save yourself the hassle!

    Apr 10, 2022
  • 1.0 star tripadvisor rating
    Beware

    This place is going Hold triple the amount of your stay for 10 business days. My room was $126 & they are holding a charge for $126 & another for $226, lady said they will release the funds in 10 business days... How can you hold my money for 10 business days

    Sep 27, 2021
  • 1.0 star tripadvisor rating
    The word cleaning service

    The worst cleaning service I ever received. We were a 4 member family with 2 kids staying 14 days and they only clean the room 2 times even when I called to request a clean service said that they don’t offer that after complain they did 2 cleans because the standard is zero cleaning

    Aug 18, 2021