Wish you were here?

Hotel overview

Minutes from the entrance to the Disneyland® Resort, this state-of-the-art facility features well-appointed guestrooms, an American Brasserie Restaurant and a welcoming resort atmosphere. Featuring a modern game room, sports court, an outdoor heated pool and a seasonal Cabana Bar, guests of all ages will enjoy relaxing stays at this gracious hotel.

Location

Anaheim
Santa Ana, CA, USA - John Wayne Airport (SNA) : 15 miles
Los Angeles, CA, USA Los Angeles Intl Airport (LAX) : 60 miles
Ontario, CA, USA - Ontario International (ONT) : 60 miles

Property information

Year Built: 2001
Last Renovation: 2008
Accessible rooms: 16
Floors: 9
Total rooms: 264

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information -
Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1267 reviews
  • 1.0 star tripadvisor rating
    The word cleaning service

    The worst cleaning service I ever received. We were a 4 member family with 2 kids staying 14 days and they only clean the room 2 times even when I called to request a clean service said that they don’t offer that after complain they did 2 cleans because the standard is zero cleaning

    Aug 18, 2021
  • 4.0 star tripadvisor rating
    It's more about the location than the amenities

    More of a 3.5 but rounded up. Locations location location. With access to Anaheim Transportation to Disneyland & connecting transportation. No airport shuttle, Lyft can surge to $50 either way from SNA to hotel. Plenty of open self Parking is $12/night. Currently offers dinner at the Burger Place inside hotel from 5pm to 10pm, pool open late. Formally the Holiday Day Inn (ING) (and shows). No hot breakfast option during Covid-19 Restrictions. Very polite & helpful staff. Vending machines on odd floors and in convivence "store" in lobby. Gym & PC's available for use. Had to request coffee cups and a few items for the room. Was provided with fridge, microwave, Kureg and pods, alcohol wipes, hand soap, body wash, shampoo/conditioner and plenty of towels and air dryer, safe, & iron. Rooms are not impervious to sound and AC units are LOUD! when they turn on.

    Jul 26, 2021
  • 3.0 star tripadvisor rating
    Under transition

    This is obviously a new addition to the Sonesta group. Temporary signage, untrained staff, and room without standard items. Our group had 3 rooms and each had missing items like soap, hair dryer, irons, etc. One room had to be changed due to a leaking unit.

    Jul 21, 2021
  • 2.0 star tripadvisor rating
    New ownership ruined a great hotel

    I stayed at this hotel under prior ownership multiple times a year for the last few years when visiting Disney. When COVID restrictions were lifted I booked a trip and didn't think to check and see how my favorite hotel was doing under new ownership. Sonesta clearly has no interesting in running a quality establishment. Rooms were not cleaned daily and we were not informed of it. Lobby, hallways, and Elevators were not cleaned. Dirt and debris everywhere. Walls were filthy. Zero carts for luggage on check in or check out. Fire alarm on our second night required evacuation. No staff came out to tell us what was going on. Fire department comes outside and tells us that is okay to come back and the problem was some maintenance issue that they regular have to come to this hotel to check on. My father in law was there at the same time, and he reserved a wheelchair accessible room and one was not available when he checked in. No one called to tell him. A/C didn't work in the room they gave him and he had to move rooms. Hotel restaurant is only open 4 days a week from 5-9pm. No breakfast in hotel, they want you to walk another Sonesta property. Parking fees are now charged, unlike prior ownership.

    Jul 12, 2021
  • 2.0 star tripadvisor rating
    Good Thing We Only Stayed One Night

    3 of us stayed in a two double-bed room, decent sized room but was a little dirty in the bathroom, and there was no body soap or shampoo in the shower. Went to the lobby bathroom and no soap in any of the pumps. I don’t know, I’m pretty simple so just clean and well supplied would have been nice.

    May 23, 2021