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Hotel overview
Location
Downtown RenoProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits.
Cash deposits will not be accepted.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
- In-room Keurig® coffee maker with Starbucks® K-Cup® Pods
- Unlimited local calls
- Airport shuttle service
- Fitness Center access for two daily
- Pool access
- Printing of boarding passes
- Notary services
- Self-parking
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
20331 reviews
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Jun 30, 2025OK but needs serious maintenance
The room was very nice and clean and the maid service was fine. Some things were just terrible including elevators broken down so that there was almost always a wait in a line to go up to your room or come down to the lobby. The swimming pool is very small and there are not a lot of chairs for enjoying the outdoors. The elevator in the parking garage was filthy as was one of the elevator waiting areas where someone dropped a huge container of food. The Keurig coffee makers worked great and the TV was fine. The self check-in worked well. We tried to take the stairs to avoid the line at the elevator but could not get to the lobby or get outside. The stairs were useless. The ice machine on our floor was broken the whole time we were here. There are many slots for parking in the parking garage that you cannot fit into because they are too narrow or they have posts that jut into the space. The weekend prices are gigantic compared to the weekday prices. The refrigerator in the rooms is helpful but it does not have a freezer.
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Jun 27, 2025
I need a receipt.
I checked out at front desk at 4am june 27 2025 room 525. The computers were down , the lady said she would send me my receipt for work. I still haven't received it.
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Jun 20, 2025Great but where was the dresser.
Hotel great room nice. Took one point away because there is no dresser in the room. Stayed for 4 nights and had to leave stuff in suitcase. Able to hang 4 thi ngs in closet. Hopefully next time we come back room will have a dresser in it.
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Jun 17, 2025Great hotel, high resort fees
$37 nightly resort fee!?!? That’s half the price of the room. Advertised rate of $71/night. With taxes and resort fee, $125/night. No one is fooled by this, Caesar. It was still a good time. Saw Elvis Costello. Convenient location, tidy room, outdoor pool, plenty of slots. Free parking and paid charging stations. Non smoking floor smells nice and clean. I’ll be back.
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Jun 17, 2025
Good stay
Hotel was very clean with excellent daily housekeeping.Starbucks k pods that were replenished daily. Con’s : First day no hot water in shower,after maintenance came water was lukewarm,next day water was back to cold,could have changed rooms,but had a perfect location near the elevator and ice machine. Lots of street noise. Good food and lots of choices. Overall good stay,would come back.