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Hotel overview
Location
Downtown RenoProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits.
Cash deposits will not be accepted.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
- In-room Keurig® coffee maker with Starbucks® K-Cup® Pods
- Unlimited local calls
- Airport shuttle service
- Fitness Center access for two daily
- Pool access
- Printing of boarding passes
- Notary services
- Self-parking
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Wonderful stay!
Great stay! Room was very nice and clean!! Lots of little extras like a Keurig, phone charger and comfy bed!! Check in was a breeze and the lady at check in was very nice!
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Mean dealers
The hotel is mostly fine. I was disappointed with one of the dealers at 3 card poker. She started off nice then turn ugly when I lit a cigarette. I was blowing the smoke behind me and had the ash tray in the seat next to me. She started throwing the cards at me so I got up and left. I should have gone to another casino.
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4th of July weekend
The staff is top notch. They have a great slot selection if that’s your thing. Very comfortable room and never heard a sound once inside the room.
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Great Getaway!
First time there. Wasn't disappointed. Three casinos connected together with 3 different themes. Good food, good entertainment. What more can you ask for?
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OK but needs serious maintenance
The room was very nice and clean and the maid service was fine. Some things were just terrible including elevators broken down so that there was almost always a wait in a line to go up to your room or come down to the lobby. The swimming pool is very small and there are not a lot of chairs for enjoying the outdoors. The elevator in the parking garage was filthy as was one of the elevator waiting areas where someone dropped a huge container of food. The Keurig coffee makers worked great and the TV was fine. The self check-in worked well. We tried to take the stairs to avoid the line at the elevator but could not get to the lobby or get outside. The stairs were useless. The ice machine on our floor was broken the whole time we were here. There are many slots for parking in the parking garage that you cannot fit into because they are too narrow or they have posts that jut into the space. The weekend prices are gigantic compared to the weekday prices. The refrigerator in the rooms is helpful but it does not have a freezer.