Hotel overview

Get lost in the sights and sounds of downtown Raleigh. The hotel is less than a block from the Raleigh Convention Center and just a leisurely walk from the state capitol, museums, restaurants, nightlife, and the Progress Energy Center for the Performing Arts.Our 100% smoke-free hotel features a polished, contemporary flair throughout all guest areas. Connect with colleagues in our restaurant and lounge, meeting spaces, or via computer workstations located in our lobby. Reenergize in our indoor heated pool or new Sheraton Fitness.Our 353 renovated guest rooms and suites all feature the ultra-comfortable Sheraton Signature Sleep Experience and flat-panel LCD TV. Frequent guests rank our Club Lounge among the best of Sheraton's downtown hotels—and the expanded amenities and menu show you why.

Property information

Year Built: 1982
Last Renovation: 2008
Floors: 17
Total rooms and suites: 353

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 262 reviews
  • 5.0 star tripadvisor rating
    Clean and very friendly staff

    Stayed here for a weekend with some friends. The hotel is in the middle of the city so it was super convenient. When we checked in Preston at the front desk was so friendly and nice and was quick to make any accommodations he was so great. The room was super clean and the hotel in general had a great vibe. Thanks to Preston and the staff for making it a great girls weekend.

    May 31, 2020
  • 1.0 star tripadvisor rating
    Don’t stay here

    Hotel itself was nice but staff was rude and unaccommodating. During check in , the staff didn’t tell us about parking , how to get to my room, breakfast anything. He just handed me my key and started back working on his computer. I had to ask him where do I park and how do i get to my room. The room didn’t have tissue in it 😡😡.. the room was half clean , i found hair on the table. The ice machine on the 11th floor was broke. Not to mention something was flying in our room. I will be emailing the CEO of this hotel bc staff needs lots of training . They all seem to be unhappy here. No welcome to Sheraton or nothing lol “ can i help you “ is what i got

    May 24, 2020
  • 3.0 star tripadvisor rating
    Good location, ok hotel

    This hotel is in a very convenient location, which was nice - easy walk to a lot of things in downtown Raleigh. The hotel itself was ok - nothing really bad, just a little tired and kind of noisy. The only real negative is that the parking structure across the street was full and had to go down the street to park my car - that was inconvenient. Staff were all quite friendly though. It looks like they are doing the best with what they have to work with. The best thing about the hotel was the complimentary breakfast on the club level - good selection, good quality, very clean and well-stocked, friendly staff.

    Mar 12, 2020
  • 3.0 star tripadvisor rating
    Often a busy lobby wih a convention going on

    the are clean and comfortable. The maid service is slow. The most negative is the bad service in the dining roo. You can wait over 20 minutes to be seated even if there are available tables. the service is painfully slow. They are just inefficient in the restaurant,

    Mar 09, 2020
  • 5.0 star tripadvisor rating
    Close to the Red Hat Amphitheater...walking distant

    Clean, close to restarants .........nice place. walking distanance to Red Hat. Parking across the street. Rooms clean. Employees very nice and helpful.....We stayed there while attending Greta Van Fleet concert.

    Mar 05, 2020