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Felt like family. Like they were so happy we were there. Above and beyond
Everything was lovely. I kept hitting my shins on the corner base board of the bed. But wasn’t too bad. Henry the doorman was the G.O.A.T.. he is the reason I will come back. Truly an ambassador of Aloha
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BonVoy Marriott has never failed me. And this just proved it again. Great place.
This motel accommodated us literally “at the last minute” after we had checked into the Ohio on Kuhio (a block away) and couldn’t get out of there fast enough. Called the Sheraton…rooms available…for a cheaper price than the Ohia. Wonderful Accomodations for our family of five, inclusive of grandmother and two teenagers. Clean, efficient, friendly, and totally located perfectly for the International Market and the beach. Rooms were clean and serviced each day. Breakfast included…..I could not be happier with this hotel and its service. Would book again absolutely!! However, check the prices. Online they were 100.00 a room per night more than when I called.
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If you can stay elsewhere, you should.
We recently had a miserable, but expensive, three-night stay. The room itself was decent, nothing special but functional with a nice balcony. And the gym was surprisingly nice. The good stopped there. This is a hotel where you get noise both inside and outside -- you can hear everything in the adjoining room and you can hear loud noises well past midnight from outside. Then garbage pickup starts around 6 am. Breakfast will run you $30 for a continental and even though we were entitled to two free breakfasts, we were never on the list and it took time just to get things squared away. Speaking of time, the elevators are a disaster. One of the four was permanently out, another broke while we were there and you could easily wait 20 minutes to find room in one. Everyone we encountered had the same experience and it was necessary to pile in whenever there was breathing room. We were also entitled to beach chairs but they were always out. The staff was friendly enough and apologetic but this was just all-around a terrible experience. We were due for another stay at the end of our trip but canceled that reservation and would never return.
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No frills with great location
This hotel is right in the middle of the strip in Waikiki, so is very convenient to shops, restaurants, hotels, the beach, etc. We loved being able to walk across the street to the beach (near the Duke statue) and just running down to the different shops if we needed something. The staff was all extremely nice and welcoming. The housekeeping girls were especially sweet. Splashes Bar in the lobby serves drinks, appetizers, and some simple food items. Their menu is limited, but convenient if you don't want to go off property. Our standard room was extremely tiny. About the size of a New York city hotel room. The bathroom was also tiny, so it was a tight squeeze for both of us. No balcony in the standard room either. We had some issues with the toilet not flushing properly. The pool area was small, but adequate. They have beach chair rentals...free for Marriott gold or above, otherwise $10/day or $20 for your whole stay, which was a deal. Location was definitely the draw here. I'm sure they had much bigger and nicer rooms than ours.
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Jeffrey at the Front Desk was Awesome!
Jeffrey at the Front Desk was Awesome! He was courteous, professional, and was dutiful. We are “first-timer’s” at this property but Jeffrey made feel at home. Overall the service from other associates here were positive too. ………………………..