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Hotel overview

Located in the heart of Midtown and just steps from popular New York City attractions like Broadway theaters, the shops of 5th Avenue, the Museum of Modern Art, Carnegie Hall, Rockefeller Center and Central Park, this superior hotel provides couples and active travelers with the perfect combination of comfort and convenience. With contemporary styles that were designed to please, guests of the hotel are treated to superior guestrooms featuring rich jewel-tone colors, dramatic city views, cozy duvet covers and the Sheraton Sweet Sleeper(SM); a world-class fitness center and an upscale restaurant and bar.

Location

Times Sq/Theatre Dist - Midtown
New York, NY, USA - Laguardia (LGA) : 15 miles
New York, NY, USA - John F Kennedy Intl Airport (JFK) : 30 miles
Newark, NJ, USA - Newark International Airport (EWR) : 30 miles

Property information

Year Built: 1963
Last Renovation: 2012
Accessible rooms: 23
Floors: 50
Total rooms: 1750

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory This hotel is a smoke-free property.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 11440 reviews
  • 4.0 star tripadvisor rating
    Comfortable and pleasant stay

    We stayed here for a 4-day trip, two moms and our daughters. The hotel was very accomodating. We requested to have rooms on the same floor and they went a step further and gave us rooms next to each other. The rooms were clean and we had mini-fridges to store our leftovers. An added bonus is that they offer bottled water daily to the guests, simply visit the concierge desk. A few times our girls forgot the room's entry keys and the staff were able to assist us hassle-free. I gave a 4 star because of the poor water pressure in the shower, which is not a reflection of the staff and their kind hospitality. On the last day, we were running late for check-out because of the COVID PCR test requirement to return to Canada, the hotel was once again accomodating and extended our check-out. This hotel is conveniently located - minutes north of Times Square and south of Central Park, minutes to Rockerfella Centre, Radio City Hall, Theatre District, and so much more. Metro stations are within walking distance and are the best choice to get around as NYC traffic bottlenecks.

    Nov 30, 2021
  • 5.0 star tripadvisor rating
    Post Thanksgiving trip - perfect location, even better people

    We had a short but wonderful stay at the Sheraton this past weekend. The hotel is in a perfect spot by Times Square. The best part though, were the people we encountered there. The doorman on arrival, Alex who welcomed us at the front desk. Starbucks and the desk team as we left all made us feel welcome and comfortable Look forward to getting back again soon

    Nov 29, 2021
  • 5.0 star tripadvisor rating
    Had a great time!

    The location is perfect to go to the nearby theaters. The hotel itself is huge, with a lovely bar that overlooks the street and made me stay there instead of going out the first night. Also, on a rainy day that had me cancel my plans of going out, I visited the gym and Andre there was amazing, putting so much attention and personalizing the experience to my needs, providing me with useful tips I can use in the future as well. This made my otherwise ruined day to one unique experience, as I would never expect having a personal training session in NYC! The rooms may be a little out of fashion but still the bed and the view was great. Overall, I would definitely recommend it.

    Nov 22, 2021
  • 2.0 star tripadvisor rating
    Seriously In need of a major update. Seriously!

    We always stayed in the heart of time square but got tired of it. This hotel is a few blocks away but still close to restaurants and theaters. From the exterior it looks dated but thought the rooms might be ok. We were wrong. The room definitely need an update. It is not just dated but falling apart. The only saving grace is the bed. Super comfortable. Hence the two stars Service is ok as you would expect from Sheraton. Breakfast is typical American breakfast.

    Nov 18, 2021
  • 3.0 star tripadvisor rating
    Things to be improved

    We were excited getting a high floor room in a hotel within walking distance to Time Square. The staffs were very helpful. We arrived early so they offered to keep our luggage so we can enjoy the city while waiting for our room. They let us do both an early check in and a late check out too. So really there is nothing to complain about the staffs. The room though can be improved. I expected having a mini fridge is standard but turned out i was wrong. Also, the shower wall (there isn't a door) covers only 2/3 of the shower so water splashed everywhere. Having a wet floor in our bathroom did annoy us.

    Nov 16, 2021