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Hotel overview

Located in the heart of Midtown and just steps from popular New York City attractions like Broadway theaters, the shops of 5th Avenue, the Museum of Modern Art, Carnegie Hall, Rockefeller Center and Central Park, this superior hotel provides couples and active travelers with the perfect combination of comfort and convenience. With contemporary styles that were designed to please, guests of the hotel are treated to superior guestrooms featuring rich jewel-tone colors, dramatic city views, cozy duvet covers and the Sheraton Sweet Sleeper(SM); a world-class fitness center and an upscale restaurant and bar.

Location

Times Sq/Theatre Dist - Midtown
New York, NY, USA - Laguardia (LGA) : 15 miles
New York, NY, USA - John F Kennedy Intl Airport (JFK) : 30 miles
Newark, NJ, USA - Newark International Airport (EWR) : 30 miles

Property information

Year Built: 1963
Last Renovation: 2012
Accessible rooms: 23
Floors: 50
Total rooms: 1750

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory This hotel is a smoke-free property.
Advisory A mandatory Destination Amenity Fee of $30.00 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 12008 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible no refund of what was owed and no reply to email responses from hotel management

    Never got back to me never refunded the money owed ignored all emails and the hotel management didn’t reply to any emails very poor service and won’t book with this chain of hotels again , book elsewhere don’t get ripped off there are so many better hotels there find them

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I would avoid this hotel until SEPTEMBER!

    The construction makes the stay very uncomfortable. The only entrance is through the garage, which in itself seems like a hazard.I've asked the front desk when will the renovation be done and was told April but the believe more like August. I've visited this hotel for a conference in the past and it was remarkable. For now, I give it One star. I stayed for 3 days and the 1st night I asked for a blanket which I never received and the second night I asked for washcloths which also I never received. It was a disappointing stay.

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very good hotel family friendly

    It was a really good hotel family. Family friendly . Very helpful staff , got early check in miley at the reception was super sweet super helpful . The rooms were very neat and clean the housekeeping use to clean the room on time .Rodrigo at the library bar and cafe was really helpful and the food use to arrive on time and they could cater vegetarian requirement very well

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First Time in NYC

    This was our first visit to New York. The hotel is beautiful and within walking distance of all the major tourist attractions. The rooms are modern and clean and the staff is very friendly and accommodating. I would definitely stay here again :)

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Paper thin walls. In need of a remodel.

    Hotel is tired and in desperate need for updates. Always seems to be a long line to check in. Walls are paper thin. You can hear the conversation next door or below. When you are in Times Square, people are up at all hours. Had to move in the middle of the night. Second room was a garbage room. Good location.

    Jan 24, 2025