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Hotel overview

Welcome to the Sheraton New Orleans Hotel,in the heart of the Big Easy. Fresh off a $50 Million revitalization, play or simply relax at our New Orleans hotel, centrally located within an atmosphere of endless excitement in one of the world's greatest cities. Arise to a breakfast of beignets just steps from the French Quarter. Spend an afternoon shopping Royal Street and the French Market. Relax in Jackson Square or dine at a world famous restaurant in the French Quarter. Place yourself in the middle of all the things to do in New Orleans!

Location

French Quarter
New Orleans, LA - Moisant International Airport : 15 miles

Property information

Year Built: 1982
Last Renovation: 2013
Accessible rooms: 40
Floors: 49
Total rooms: 1110

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important information for our guests: The Sheraton New Orleans is 100% smoke free. There are designated smoking areas outside of building. A $200 per day cleaning fee will be charged to the guest’s account should smoking occur anywhere inside the facility.
Advisory A minimum valet parking fee of $43.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:  This hotel cannot guarantee a spring-break-free environment.

General Information:  Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel

This Destination Fee will include the following:
•Daily $25 food and beverage credit, per day (not cumulative).
•Daily choice of City Tour Experiences up to 2 people.  Tours include Livery Tours of the French Quarter, Garden District, Voodoo History, Haunted History and Bon’s New Orleans Street Food Beignet Package.
•The Sazerac House Tour: A self-guided tour and exploration into New Orleans’ spirited culture and traditions. Open to visitors of all ages. Sazerac product samples along the route (must be 21 to enjoy samples). Includes logoed Bourbon glasses for product sampling for up to 2 people.
•Daily Enhanced Hi-Speed Internet Access
Pet Policy Pets Allowed:

Dogs up to 40 lbs are permitted and may not be left in the guest room unattended.  Dogs must be on a leash in public areas.  A pet waiver must be signed at check-in.  Our pet policy is exclusive to dogs.  The hotel has a designated relief area. 

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3375 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great customer service

    Latrell provided great customer service. She was very patient and took her time to ensure my reservation was set. Dr. Sterling

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best stay at a Sheraton!

    The staff was super nice and welcoming. I had Club access as a Gold Elite Bonvoy member and had a fresh breakfast with coffee and beverages every morning and a Happy Hour selection of traditional New Orleans dishes, salad, drinks, etc. The view was to die for. The downstairs lounge was beautiful and the on site full service Starbucks and FedEx (mailed home a painting too large for carryon) were additional perks of this Sheraton. The location was perfect for walking to Bourbon and Frenchmen St. and all the other landmarks. I only needed an Uber to and from the airport. I can't wait to return.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Visited my hometown for a business trip

    I had a great stay at the Sheraton! The room, food, conference amenities and staff were amazing! I especially wanted to recognize Sheraton’s hospitality staff for assisting me with a bill issue, helping me to find a perfect room and their customer service. Lina, Gabrielle and Alexandria we attentive, follow/up with me and navigated a major bill issue for me. Lina even called me the next morning to verify information. It felt good to know that I wasn’t viewed as “just a guest” but a welcomed hometown customer. Thank you ladies for all of your help, and Sheraton will remain a classic choice for me and my family!! See you soon!!

    Jun 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 Experience!!!

    Excellent experience at the Sheraton New Orleans! Manager, Sarah Jones, and staff went above and beyond to make this a special experience! They have set the bar so high for any other Marriott properties. Such a beautiful suite.

    Jun 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Beware! Yuck

    Horrible. I never take the time to write reviews but the smell was horrible in the room, like musty, body odor/moldy type smell. My guess is the room had gotten wet and not dried properly. The power cables were taped across floor, NO hot water, broken phone and blow dryer. I should have googled it but because it was the conference hotel I didn’t give it much thought. So happy to be leaving today, yuck.

    Jun 18, 2025