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Hotel overview
Sheraton Kauai Resort is the ultimate gathering place boasting magnificent oceanfront views of Poipu Beach and the famous First Break Surf Spot. Nestled amidst sprawling oceanfront gardens, it provides the perfect setting to relax, unwind and enjoy a casual or an intimate dining experience. Guests may enjoy a light “pupu” appetizer coupled with a refreshing cocktail as they are serenaded by live local Hawaiian music and mango-colored skies. This polished resort offers adventure, family memories, romance and relaxation all in one place. Distinct dining options, an extraordinary bar, exciting children’s programs, romantic wedding and honeymoon services, championship golf nearby and a selection of marvelous outdoor pools creates an unforgettable Hawaiian escape for families, golf-lovers, and Honeymooners.
Location
PoipuProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Daily Self-Parking
- Enhanced wireless internet service in guest room
- Welcome gift – chocolate covered macadamia nuts (one time only)
- Cultural and fitness activities, weekly live entertainment, and arts/crafts. See activities calendar in guest room for details.
- Daily ½ hour Yoga for 2 guests
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only)
- Daily Bamboo Pole Fishing for two guests
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests)
- Daily Hula Lesson for two guests
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
3005 reviews
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Jan 07, 2025Hotel that covers the basics well, not much flare though...
The hotel is quiet, our room was clean, the bed mattress was probably one of the best I have slept in for a hotel in 10 years...amazing it was not rock hard like most hotels. Staff was friendly for the most part, valet attendants were very helpful and the ladies running the coffee bar called The Link were always very friendly and those ladies work their tails off...please give them a bonus! There is lost opportunity all over the hotel. The Link has some snacks in it, but there isn't something like an ice cream cooler with treats, or cookies or other midday treats. There is a lot of space in the store without much inventory...there are also little to no souvenirs or fun shirts. We've stayed at a lot of Marriott resorts and usually they have some shops...this one has a shop without much in it. The odd thing, they have a lot of unused space throughout the property....how about leasing some space to locals to give it some Hawaii flare? Lose the tan cement and add some color, it is Hawaii!
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Dec 25, 2024Great Resort
Beautiful resort. The staff were very helpful. Great location. Ocean view from room was spectacular. The rooms are spacious and nice. We stayed in Building #1. Would recommend this building, as it is quiet and has great ocean views. Would recommend food at Lavas and Rum Fire.
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Dec 21, 2024
Best customer service!
Sheryl at the front desk was absolutely lovely to work with! There was a little mixup with my third party reservation and the hotel was about to charge me for the entire stsy afte ri had paid online. Sheryl completely understood and was willing to spend the time to make sure everything was done right. She's the best! Will definitely be back for the sunshine and oceanside rooms, definitely worth it to enjoy the sound of the waves all day and night. The staff are truly the great!
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Dec 19, 2024
Amazing, thanks to Bart Thomas!
From a first call to departure farewell,no better service I had ever experienced in my life! Thank you to concierge Bart Thomas! We enjoyed the stay, well appointed room, but the most appreciated personalized experience created by Mr. Thomas! Thank you from the bottom of our hearts!Thank you for special tee times and for such a warm welcome to your precious country of Kauai ! We will be back! You got our Michelin star!!!!
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Dec 19, 2024Don’t be fooled!
Owner and platinum elite member here. Don’t be fooled by the nice pics - this place is old, dark, and crappy. It’s way too expensive for what you get. Wish we had stayed at Marriott’s Autograph Collection Koloa Landing Resort instead. A/c in one room was super noisy with a big loud clunk every time it turned on all night. The hallways were dark & ugly with heavy stucco like a cheap 70’s motel. Then after we moved rooms, the next rooms a/c thermostat was broken and we had a messy view of the pool worker area and constant heavy foot traffic right outside our second floor balcony with all those people walking by being able to see right into our room. Worst anniversary stay ever! Fortunately we enjoyed our time in Princeville prior to the nightmare stay here.