Wish you were here?
Sheraton Kauai Resort is the ultimate gathering place boasting magnificent oceanfront views of Poipu Beach and the famous First Break Surf Spot. Nestled amidst sprawling oceanfront gardens, it provides the perfect setting to relax, unwind and enjoy a casual or an intimate dining experience. Guests may enjoy a light “pupu” appetizer coupled with a refreshing cocktail as they are serenaded by live local Hawaiian music and mango-colored skies. This polished resort offers adventure, family memories, romance and relaxation all in one place. Distinct dining options, an extraordinary bar, exciting children’s programs, romantic wedding and honeymoon services, championship golf nearby and a selection of marvelous outdoor pools creates an unforgettable Hawaiian escape for families, golf-lovers, and Honeymooners.
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Daily Self-Parking
- Enhanced wireless internet service in guest room
- Welcome gift – chocolate covered macadamia nuts (one time only)
- Cultural and fitness activities, weekly live entertainment, and arts/crafts. See activities calendar in guest room for details.
- Daily ½ hour Yoga for 2 guests
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only)
- Daily Bamboo Pole Fishing for two guests
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests)
- Daily Hula Lesson for two guests
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating2950 reviews
Nightmare at Sheraton Kauai
Imagine our experience was your experience... You are misinformed at registration upon arrival, then spend hours waiting only to get a room not even close in quality to the deluxe oceanfront suite you paid for. (In fact, what you get is a made-over standard hotel room overlooking the pool vs. ocean, and one of your bath towels has shreds hanging from it.) You spend the evening hours trying to find an available suite at another Marriott property for the period of your stay, to no avail. Meanwhile, knowing your looking for an alternative, management elects to cancel your room after the first night, saying your travel agency requested cancellation. So, you spend more hours investigating and trying to resolve the matter, only to discover the Sheraton Kauai and not the travel agency initiated the cancellation and lied about it. After being busted, they say they'll relocate you to a better room, for which you wait hours again. You then pack and move to the new room only to find it does not have the queen beds you and your friend said you need, so you have to move back to the same room and unpack again. For all of your frustration which consumes nearly 28 hours, on top of $4,147 for your stay, you receive a $50 credit you must spend at the hotel that's failed you and lied to you, followed eventually by an email from its management that offers no apology, but instead tells you the trouble they caused you has been resolved for future patrons. Unless you are comfortable spending thousands of dollars being abused on vacation, avoid this hotel (which errantly calls itself a resort). Book instead at the Sheraton Coconut Beach Resort in Kauai. We stopped there before leaving the island and the suites (real, fabulous oceanfront suites) and amenities are outstanding, as was the customer service we received while touring there.
Nice Resort and Location
This hotel was pretty good. The views are great from the ocean view room we had. The pool has everything you need, not a lot of bells and whistles, but the pool staff at the activity desk was excellent and knew me by name after a couple days. Poolside food and drinks were pretty good and came from the adjacent Lava's restaurant. We were given daily free boogie board rentals with our Titanium Elite status, which was really nice. The Elite status breakfast offerings left a lot to be desired and were not that good; portions were small and offerings were basic. Location is great and right on the beach. We walked down the beach to see the sea turtles every night. We loved our stay here for the most part, but I'd stay up north near Princeville if I could do it again. The Luau at the resort was really well done and being at the same resort we are staying at was very convenient. The kids and I did a few of the activities included in the "resort fees" like water color painting and a few crafts. We liked the activities and crafts and enjoyed them. The pool gets pretty sandy by the end of the day, but it's cleaned thoroughly early every morning. The staff were all very friendly and the service was excellent.
Stunning location and amazing service
Eloped here in 2019. Returned for our 3rd year anniversary and they rolled out the red carpet. Service and food were amazing. Location cannot be beat. Was a wonderful wonderful trip. Returning again this November..will stay here again..even over the Marriott Vacation Club/resorts!
This resort is half time share half hotel. We stayed at the hotel. You are frequently asked to listen to the sales pitch. Very nice place. Great beach. Nice pool. Maybe a couple average places to eat. I would describe the place as very sleepy. You will be hard pressed to find anyone really working. It’s weird. No shopping. One little coffee shop. Open sometimes. Concierge desk staffed when the mood strikes them.
Beautiful hotel on Poipu Beach
My husband and I just spent a week here for our honeymoon. The hotel was everything we had hoped for, and then some. We had booked an ocean view room and were upgraded to a lovely corner suite with lots of space and perfect views, not just of the ocean but also the luau show which is performed twice a week. The room had all the usual amenities and was very comfortable. The WiFi was rather weak so I landed up just using data during my stay. The staff were all very friendly and helpful. The hotel is situated in Poipu, which is convenient to all destinations on Kauai. And guest parking is free. I would definitely recommend this hotel for anyone looking to celebrate a special occasion or just wanting to enjoy a nice holiday on this beautiful island.