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Hotel overview
Location
Kapaa/WailuaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
RESORT FEE INCLUSIONS (subject to change):
- Highspeed Internet (guestroom and public areas)
-Beach chairs and umbrella rentals
- Live local entertainment daily
- Press reader (virtual publications)
- Complimentary microwave use (located on certain guest floors)
- Cruiser bikes
- Resort Activities (These vary and will be listed on daily events schedule provided at check-in)
- Complimentary local calls
- Complimentary 1-800 calls
- Hawaiian Cultural Activities (Lei Making, Hula, Ukulele)
- Lawn Games (On rain days, indoor games will be set up)
- Fitness Center (24-hour access with guestroom key)
- Business Center
- In Room Exercise Band Kits (available upon request)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
788 reviews
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Jul 26, 2025Great Kauai Value & Location
Our family had such a great time at the Sheraton Coconut Grove. Great value in a great beachfront. Kapaa has a ton of walkable bars and restaurants and is centrally located between Poipu and Hanalei. The staff provides a welcoming Aloha vibe. We will be back!
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Jul 25, 2025Disappointment with a facility we love
We visited this hotel six times in 2024 and four times already in 2025. We like the location and the friendliness of the servers, hostesses, bartenders, and housekeepers. Unfortunately, our experience with the front desk personnel during our most recent visit (July 2025) did not meet the usual standard of this hotel. Other than Cedric, who has always been consistently polite and knowledgeable, the others were rude and unhelpful. It is poor business in the hospitality industry to mistreat those who are loyal to your facility. What's happening? New management?
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Jul 24, 2025
Kapaa Family fun Resort
This resort is very nice. Rooms are very large and have a mini frig but no microwave. Ice station on floor and fill stations everywhere. Staff was excellent and know how to treat a guest to make them feel special. Thank you. I have a 5 because the staff and resort. However the bed was very uncomfortable. Might be because they are old? Views are amazing. The walk in front is great. Starbucks right in lobby. Bikes to borrow. Very family friendly resort and pool. I was very happy with hospitality and resort. Thank you. I will stay here again. Maybe beds will be upgraded by my next visit. Until then Aloha
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Jul 21, 2025Fun family hotel
This is a fun hotel for families looking to enjoy Kauai. The pool is not too deep and there is a wading pool for babies. There are several restaurant options and several activities during the day like ukulele lessons. The rooms are big, the bathrooms are a little tight but the shower is nice. This is not a high end hotel- but good midrange hotel.
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Jul 08, 2025
Good hotel.
Comfy beds, staff where awesome and the pool was so nice. The beach view was really pretty. The beach was super rocky so we didn’t even swim the whole trip, we had to drive to find another place.