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Hotel overview
Location
Kapaa/WailuaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
RESORT FEE INCLUSIONS (subject to change):
- Highspeed Internet (guestroom and public areas)
-Beach chairs and umbrella rentals
- Live local entertainment daily
- Press reader (virtual publications)
- Complimentary microwave use (located on certain guest floors)
- Cruiser bikes
- Resort Activities (These vary and will be listed on daily events schedule provided at check-in)
- Complimentary local calls
- Complimentary 1-800 calls
- Hawaiian Cultural Activities (Lei Making, Hula, Ukulele)
- Lawn Games (On rain days, indoor games will be set up)
- Fitness Center (24-hour access with guestroom key)
- Business Center
- In Room Exercise Band Kits (available upon request)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
770 reviews
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Jun 06, 2025Very relaxing Kyle the bartender was a great source of information
Had a great time. Kyle was so helpful. He recommended a few things that turned out to be wonderful memories Kyle the bartender was a wealth of information for us. The beach was beautiful but not for swimming. Lots of rocks. We just went to other beaches Fun was had by all
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Jun 06, 2025
Great birthday trip! Would visit again!
Had a great time with great views from our room! Kyle, our favorite bartender was the best and offered great advice on sites and food! Be sure to look him up - works in the evenings! Location in Kapa'a was perfect to go North or South. Na Pali coast was gorgeous!
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Jun 05, 2025Love this place!!
My wife and I live on Kauai and whenever we need a staycation we choose this hotel. It has such a relaxing beach vibe and never disappoints. We also are regulars at the charming poolside bar and restaurant, The Crooked Surf. Not only are the drinks spectacular the food is also always on point. What really sets it apart is the staff! Everyone who works there truly embodies the Aloha spirit and gives the customer the best experience one could ask for! Special shout outs to Janice, Shay, Kyle and Aden! Thanks for always taking such good care of us!
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Jun 05, 2025Disappointing
Be aware… Just left the resort. Pros: nice ocean view, bikes, outdoor games, plenty of seating at pool, convenient to travel north or south, close to shopping/ food options, safe. Cons: my 80 year old parents AC dumped a ton of water in their room, soaking the floor. Room smelled like mildew. Toilet broke. Springs in mattress popping out. They got moved to another room. Bearly got an apology. No compensation for inconvenience of first night. Crazy loud AC in all three rooms. Beware of extra fees Never been on a smaller balcony. While they have bikes and outdoor games, be prepared for them to be put away early. No chalk at pool table. No balls on football table.
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May 29, 2025
Lovely staff
Although my experience was not perfect Maria at the front desk turn that around so quickly she was so helpful, and genuinely caring she made me feel taken care of during my time in Hawaii. All the staff I interacted with was kind and helpful. Thank you!!!