Hotel overview

TripAdvisor traveler rating

4.5 based on 252 reviews
Dining, amenities and activities
Know before you go
Enjoy comfort and convenience at the Sheraton Jacksonville Hotel, located in the lively Deerwood Park area just minutes away from business centers and attractions. Situated in southeast Jacksonville, our great location is easily accessible to the St. Johns Town Center Mall, the University of North Florida, Blue Cross Blue Shield of Florida, Merrill Lynch, and the FBI field office. Enjoy the sunny Jacksonville beaches, just a short drive away.Find total relaxation in any of our 159 beautifully appointed guest rooms, complete with wall-mounted flat screen televisions. Start your day with in-room Starbucks Coffee® and end it by experiencing the Sheraton Signature Sleep Experience. Stay connected to whats important to you with two phone lines with voicemail and High Speed Internet Access.In the lobby, enjoy High Speed Internet Access as well as access to PC workstations with printing services, and more. Work off some calories in our heated indoor pool. And enjoy breakfast, lunch, and dinner at Bold City Grill, with a menu featuring local food and brews.You can count on the Sheraton Jacksonville Hotel to make your meeting or event a success. Choose from nine impressive function rooms that total more than 6,000 square feet, backed by a professional team that will work with you on every detail.

Property information

Year Built: 2008
Last Renovation: 2008
Floors: 6
Total rooms and suites: 159

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Dogs 40 pounds or less are welcome. A liability waiver must be signed at check-in. Pets must be accompanied by owner at all times and kept on a leash when in public areas. A Sheraton Sweet Sleeper Dog Bed, Sheraton dog bowl and mat, a 'Dog in Room' sign and a pet welcome kit are provided.

Ratings & reviews

TripAdvisor traveler rating

4.5 252 reviews
  • 5.0 star tripadvisor rating
    Thanks CC!

    Our family stayed here for two days, and it was a wonderful experience. The houseman Mr. CC Went out of his way to be very kind and make our two-year-old a very happy little girl! Nice people like him make my day!

    May 25, 2020
  • 5.0 star tripadvisor rating
    Great little Find

    Close to shopping great buffet sunday breakfast. Staff was courteous. The rooms were spacious clean and the complimentary parking was great. The front desk was very helpful for suggestions on dinner. Loved the bar will be back

    Apr 17, 2020
  • 5.0 star tripadvisor rating
    My favorite hotel in Jacksonville

    Have stayed here before. Now I am here during the virus shutdown, on an a assignment. Only 8 of us as guests. But... wonderful staff, as usual. Property is top notch and in a great location. Quiet, modern and very reasonably priced.

    Apr 08, 2020
  • 5.0 star tripadvisor rating
    Breakfast Staff is Awesome

    I recently spent two weeks at this hotel on business. I want to compliment Samantha and John of the breakfast staff. I had different colleagues coming each day. Samantha and John were a delight as they served me breakfast as I began my day. They are certainly wonderful members of the Sheraton Jacksonville staff and their professionalism and kindness was very much appreciated.

    Mar 13, 2020
  • 5.0 star tripadvisor rating
    Jacksonville Fla Hotel Gem

    This hotel is great and I will stay again. I had never stayed here, but read reviews and they were correct. The service is incredible and the food was great. Todd, the bartender is great, very personable and makes all feel at home.

    Mar 04, 2020