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Hotel overview

Elevate your next stay at our award-winning, full-service hotel in St. Johns Town Center Jacksonville. Our well-appointed Sheraton Jacksonville Hotel offers superior service and an ideal location near many of northeast Florida's most notable destinations. Enjoy easy access to St. Johns Town Center, EverBank Stadium and Jacksonville Beaches. We are less than 10 minutes from the University of North Florida, and a short drive to historic St. Augustine. Take advantage of our complimentary shuttle, available seven days per week within a three-mile radius of the hotel. Enjoy a delicious meal at BC Grill, our on-site restaurant open for breakfast and dinner. Relax with a premium cocktail or craft beer at the bar or on our patio featuring cozy seating, a fire pit and games. Or enjoy the quiet of your room with in-room dining. Host your next social or corporate gathering in one of our versatile event rooms. We offer premium in-house catering, catering service, and AV equipment.

Property information

Year Built: 2008
Last Renovation: 2017
Floors: 6
Nonsmoking rooms: 159
Suites: 5
Total rooms: 154
Total rooms and suites: 159

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 422 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very nice.

    This one is very nice. Front check in until departure I felt like everyone was glad I was there. Todd at the bar was amazing. He was interesting and made great suggestions. The room was very clean as was the hotel. The parking and location were great. I look forward to a return trip.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An Exceptional Stay with Above-and-Beyond Service

    We had an incredible experience at the Sheraton Jacksonville Hotel (10605 Deerwood Park Blvd, Jacksonville, FL 32256). From the moment we checked in, the level of service was outstanding. This trip was both a much-needed break from parenting duties and a business trip, so having a peaceful, accommodating environment was essential and the staff delivered. Special shoutout to Bryce, who truly went above and beyond. He was incredibly helpful during the night shift and somehow managed to still be just as professional, kind, and attentive the next morning after a long night. His dedication did not go unnoticed and made a real impact on our stay. The flexibility and thoughtful accommodations made all the difference. We’re genuinely grateful for the peace of mind and comfort provided during our time here. Highly recommend this location for both business and personal travel.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hotel is good, Todd (bartender) made the trip

    Nice hotel, no complaints. What really made the trip though was Todd at the bar. He ruled. Really funny, remembered my drink order from the night before. Brought me a refill on the patio and everything. Great dude. I’d come here even if I lived here just to drink at the bar with him.

    Jun 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Business traveler

    First and foremost, the bartender, Todd, went above and beyond to make me feel so comfortable as a business woman traveling alone that normally does not sit at the bar, it was such a welcome change to enjoying a comfortable and safe environment. Plus the concierge lounge was exceptional and a nice welcome after a long day. This will me my go-to business hotel for now on…it felt like home! Great customer service! Above average in every way!

    Jun 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pao is the best

    Overall is nice. Great location, close to Towncenter with a lot of shops and restaurants. The hotel restaurant is good too, especially Pao who is super nice and caring makes my stay at Sheraton Jacksonville feels like home. The room is large and clean.

    Jun 04, 2025