Wish you were here?
Hotel overview
Property information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
494 reviews
-
Jun 17, 2025Dirty and Dated
This hotel needs a renovation, better maintenance and better front desk staff. I had previously stayed here and this visit revealed a significant decline. The room, especially the kitchen area, is dated and overall was not properly cleaned. The carpets are dirty and stained. At check in, the employee failed to recognize my membership status (Platinum) and overall provided a service level below what I usually get at a Marriott property. The breakfast was okay and the shower area appeared recently renovated. While the hotel used to be a great option for visits to the Hartford area, I no longer recommend staying at this hotel.
-
Apr 24, 2025Okay hotel but could use updates
Dated hotel that could use some updates to the rooms. We booked a suite and the bathroom was just a little awkward. It was placed inside the master suite with no access from the living room for our kids who slept on the pull out sofa bed. They kept needing to come through our room during the night. Other hotels have had multiple doors to access the bathroom for less awkward access. There was also staining on the carpets and wallpaper.
-
Sep 08, 2024Yuk!
There is NO POSSIBLE WAY these reviews are real! This hotel is dated, dirty and the breakfast was horrible. I didn’t realize oatmeal and eggs could be so poorly cooked. The room was not clean and our “courtyard” view overlooks a number of air conditioning units. The furniture is dated and dirty. The carpets need cleaning - possibly replacing. I would never stay here again or recommend it to anyone.
-
May 11, 2024
Just ok
The front desk woman who checked us in was not friendly or welcoming at all. She also did not give us the typical welcome bag even though we are members. Our room was fine except it didn’t look like it had been cleaned too well. The bag for the pull out bed was missing a bottom sheet and comforter. When we went to the desk to get a new one, two other people were doing the same thing because their rooms were missing it too. The breakfast was fine, but the serving area was a small, tight room.
-
Mar 28, 2024Great hotel
Great hotel, except staff and service. I have been staying here for 8 weeks as my house is going through renovation. Of course, there are a few customers that will have a different experience. Konstantin, Justin and few others need a Special mention as they go all the way to make the guests feel at home.