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Hotel overview

Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property information

Year Built: 1980
Last Renovation: 2016
Accessible rooms: 4
Floors: 13
Total rooms: 473

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel does not accept spring break groups.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

Pet Policy Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

Ratings & reviews

TripAdvisor traveler rating

4.5 8493 reviews
  • 5.0 star tripadvisor rating
    Life is good at the Sheraton Buganvilias

    Husband and I came back from 10 days at the Sheraton Buganvilias - all inclusive. It's hard to adjust back to real life! The hotel could not have been better, extremely clean, pleasant staff, good food and drinks and so many options too! It felt like they went out of their way to make life good for the guests. We really appreciated it all! We tried every a la carte restaurant, including the new one, Punta Sal. All were good (Embarcadero was last on our preferences because of limited menu and inexperienced staff). Punta Sal was an instant hit for us on our last day. Excellent service and awesome food. Everyone is so accommodating: it was our last day so our only chance to try this new restaurant and we showed up close to closing time. They took us in anyway and still gave us fabulous service. (Cesar, I hope you got your supervisor position!). This is true of our whole 10 day stay at the hotel. We needed some help from the phone operator after losing our cell phone and the lady who helped us was so kind and helpful and supportive. I am still grateful to this day. I'm sorry I don't have her name. We ended up eating at the Italian/Pescatore 3 times because we enjoyed the venue and the live saxophone music. Punta Sal has an even better venue! Overall, the a la carte menu items are quite large. We learned to only order one main course to share if ordering appetizers or one appetizer to share. The mezcalitas at the lobby bar were amazing. We have been trying to recreate them at home but to no avail. I guess we will have to return! We also really enjoyed the wood fired pizza place. Yummy! Mexican fiesta and Sunday brunch are not to be missed. Both awesome! The buffet was excellent in that it offered everything! Breakfast was my favourite part of the day: I loved the crepe bar and the omelette bar as well as all the amazing fresh fruits. Anything I could wish for, they had. The great people welcoming us and serving us were great! I really appreciated that there seemed to be a quiet time starting at 9-9:30. I think other entertainment was still available but indoors so the place was quiet at night. We enjoyed the balance of people, old couples, young couples, families with young children or teenagers. It creates a nice atmosphere. Overall an excellent time was had thanks in great part to the Sheraton Buganvilias and staff. Muchas Gracias!

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Sheraton

    The best vacation all people around are very nice with my family and I thanks for all at the activities we have tons of fun Mariana 𝓼𝓱 𝓲𝓼 𝓪𝓶𝓪𝔃𝓲𝓷𝓰 she is our barbi girl thanks also to gama atvthe look she keep us we'll feed and hidratated

    Apr 13, 2024
  • 4.0 star tripadvisor rating
    Loved it!

    Good location walking distance to downtown and shopping. Room was ok view of the roof of the gym wasn’t super but didn’t spend alot of time in the room. Disappointed coffee bar wasn’t included in the all inclusive but a minor thing. Staff is what made the experience as good as it was. HUGE shout out to Ruben, Eflego and Orlando!!! Wonderful staff made a huge impression!!

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Overall a great experience. It was a great place to celebrate our honey moon and we would definitely come again.

    We had a great experience. The food is good, the drinks are good and the staff is amazing. One staff member in particular that stands out is Isabel who works at the pool. She’s always there to get you what you need and she does it with a smile. She went above and beyond for us when she heard we were here celebrating our anniversary. She surprised us with a lovely cake by the poolside to help us celebrate. Isabel along with all the other amazing staff really made our trip.

    Apr 12, 2024
  • 5.0 star tripadvisor rating
    Best Experience Ever

    We have been going to the Sheraton for the last three years and each time it’s been excellent. Andrea’s / Juan in the buffet have always provided my family with the best of service. They’ve gone above and beyond. The Sheraton facility is well maintained.

    Apr 07, 2024