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Hotel overview

Discover our completely renovated spacious guest rooms, thoughtful amenities and modern convenience at Sheraton Birmingham Hotel. We're ideally located near the city's downtown district, a short distance from attractions including the Birmingham Zoo and the University of Alabama at Birmingham. Boasting a direct connection to the Birmingham-Jefferson Convention Complex (BJCC), our pet-friendly hotel showcases over 385,000 square feet of versatile event and meeting room space, as well as impeccable planning capabilities. Stretch out in hotel rooms and suites offering ample natural light, high-speed Wi-Fi and the Sheraton Signature Sleep Experience. An elevated experience awaits you at Sheraton Birmingham Hotel.

Property information

Year Built: 1991
Last Renovation: 2010
Floors: 17
Nonsmoking rooms: 388
Suites: 16
Total rooms: 372
Total rooms and suites: 388


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: USD 50 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 60 pounds

Ratings & reviews

TripAdvisor traveler rating

3.5 1174 reviews
  • 1.0 star tripadvisor rating
    Over priced for Nothing

    The refrigerator didn't work when we got to the room. They brought a replacement it was too large for the cabinet, you couldn't close the door. There was no microwave. The noise from the interstate would wake you up at night. The price for the breakfast was raised the day the trade show started. There was no baggies to pickup pet waste, I asked a man for some it never got filled. On Monday my check out day there was no Breakfast options the restaurant was closed. I asked the front desk for a luggage cart. I was told to see valet they couldn't pickup the phone and call. There was no one at valet. Tell me why would I want to pay a premium price and receive nothing for it, let alone what would be basic at any other hotel.

    Aug 01, 2023
  • 1.0 star tripadvisor rating
    Disgusting hotel, Manager was a total jerk!

    Do not stay at this hotel! The place is old, rundown, dirty smells musty, and we had food on the floor in our room that was not cleaned by the cleaning staff. On top of that they quoted us one price when I made the reservations and then, when we arrived, almost doubled it, so their business practice is shoddy and the manager there was a jerk to us, He actually called security on me. I am a 73 year old grandmother. I asked him do you intend to throw me out of the hotel because I’m questioning the price change? He says there’s beginning to be a line after you so you need to accept the the cost or get out. Great customer service. 😡 To add insult to injury when I got home I checked my charge card statement and they actually charged me twice for one room. When I called their customer service number I was on hold for 20 minutes before someone answered. I am a long time member of Marriott Bonvoy, but after this experience, I’m going to start staying at Hyatt‘s or some other chain .This filthy place should be shut down and the manager fired. There are other much nicer hotels in Birmingham. DO NOT stay here.

    Jul 24, 2023
  • 5.0 star tripadvisor rating
    Excellent Customer service

    Had a great visit to the Sheraton in Birmingham. The hotel is located next to several excellent restaurants. The hotel and rooms are large and very comfortable. Will and Saloma checked me in and were very professional and welcoming. Benny was working Valet and took care of my car for me and offered to help unload and load the bags. We had a great experience and highly recommend if you are going to Birmingham.

    Jul 13, 2023
  • 5.0 star tripadvisor rating
    World class experience

    The front office staff was excellent! I messed up when I booked the 2 rooms and Nicholas jumped in and helped me get it fixed without hassle. We were tired from driving so it was nice to have someone like him and his staff to help out instead of making it a stressful experience. Would definitely stay here again because of the way we were treated! Thanks team

    Jul 01, 2023
  • 4.0 star tripadvisor rating
    Great proximity for entertainment.

    Location was great. We were in town to see a concert at the Birmingham BJCC which is actually attached to the hotel. Room was clean and beds and pillows comfy. This is not a luxurious hotel but comfortable and great location. Only a few blocks from all kinds of good restaurants. I'd stay again if attending another concert there!!

    Jun 06, 2023