Hotel overview

TripAdvisor traveler rating

3.5 based on 1186 reviews
Dining, amenities and activities
Know before you go
Centrally located in downtown, Sheraton Austin features 367 beautifully appointed guest rooms, Brand new club lounge offering an extended hot continental breakfast and daily evening hors doeuvres and a state of the art fitness facility. Onsite self-parking and valet with over 300 covered parking spaces. Conveniently located in the heart of Austin, walk to restaurants, music venues and bars. Only a 3 minute drive to the University of Texas Campus. Easy access on and off of I-35 for a short commute to and from Austin Bergstrom International Airport. Boasting both an indoor and outdoor pool, the Sheraton Austin is the perfect place to stay in the heart of Austin.

Property information

Year Built: 1986
Last Renovation: 2008
Floors: 16
Nonsmoking rooms: 367
Total rooms: 367
Total rooms and suites: 367

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: USD 75 non-refundable cleaning fee Per Stay; maximum of 2 pets allowed; maximum weight per pet is 40 pounds

Ratings & reviews

TripAdvisor traveler rating

3.5 1186 reviews
  • 5.0 star tripadvisor rating
    Highly sanitized and exceptional friendly experience

    My wife and I were not sure if we should stay in a hotel during the COVID times. Called the hotel and they gave us all the comfort about the sanitation and care during these challenging times. Sarah and Alison, the two employees at the front desk were exceptionally caring and helpful. They gave us a room in which no one had stayed for the last 72 hours. I admire their caring attitude as they went out of their way to make our one night stay very safe and comfortable.

    Jun 20, 2020
  • 5.0 star tripadvisor rating
    Bar

    Awesome service. I'm in love with Victor because his customer service is to the Nth degree. His recommendation for carnitas tacos was exactly what I needed with the nice icy cold beers. Come for drinks and food and Victor will make sure you don't feel as though you are sitting alone.

    Mar 13, 2020
  • 4.0 star tripadvisor rating
    Nice stay

    Stayed three nights, the room had a really comfy bed and good shower. The only downside to the hotel was the wi fi was almost non existent unless you wanted to pay $15 a day which is poor for how much the room cost per day, in today’s day and age I expect good free wi fi.

    Mar 10, 2020
  • 5.0 star tripadvisor rating
    Great place awesome people!!!

    Stayed here this past week. Our experience was great! Room was clean bed was comfy. But the best part of our stay was the staff! Mary at the front desk was very sweet and helpful with a great smile and energy. Front desk night staff lulu G was very friendly and nice answering all our questions. Thomas was super nice when he came to drop off something to our room. Kenneth and sarah at the yard bar gave great customer service! We enjoyed having a drink and chatting with them. We are really impressed with the service these staff members gave. Good job everyone your hard work is appreciated and we will be back because of this!! We were here celebrating our wedding anniversary and the staff went above and beyond to make it special for us.

    Mar 09, 2020
  • 5.0 star tripadvisor rating
    place to stay in austin

    when I go to austin for business I alway stay at this property. It is convenient to local spots yet its far enough away frrom the hustle and bustle of 6th. Great bar b que, great nightlife and great walking city

    Mar 05, 2020