Hotel overview

Welcome to the Sheraton Austin Hotel at the Capitol! Our friendly staff looks forward to taking care of you during your stay. Guest rooms feature flat screen TVs, Sheraton Signature Sleep Experience beds, and all the comforts of home. Our public spaces are being refreshed and will be unveiled in early 2016 with an amazing new look and feel.Featuring distinctively modern architecture and majestic views of downtown Austin, we combine warm, friendly service with a prime location. A landmark situated in the cultural heart of Austin, Texas, we are next door to the famed Capitol and just steps from the University of Texas, the allure of the Sixth Street/Warehouse District, and Austins burgeoning business district, including the Austin Convention Center. Coming to town for a meeting? We offer over 17,000 square feet of flexible function space as well as High Speed Internet Access for a great, memorable experience. Enjoy the comfort of the Sheraton Austin Hotel at the Capitol and connect with our friendly team, turning our familiar location into your future destination.

Property information

Year Built: 1986
Last Renovation: 2008
Floors: 16
Total rooms and suites: 363

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: This hotel accepts dogs weighing 40 pounds or less. Guests must sign waiver upon arrival at the hotel and will be charged a non refundable $60.00 fee per stay. Guests are also responsible for excessive damage or cleaning required. Dogs are not allowed to be left unattended in room nor are they permitted in the food and beverage areas. Leash rules apply.

Ratings & reviews

TripAdvisor traveler rating

3.5 1185 reviews
  • 5.0 star tripadvisor rating
    Bar

    Awesome service. I'm in love with Victor because his customer service is to the Nth degree. His recommendation for carnitas tacos was exactly what I needed with the nice icy cold beers. Come for drinks and food and Victor will make sure you don't feel as though you are sitting alone.

    Mar 13, 2020
  • 4.0 star tripadvisor rating
    Nice stay

    Stayed three nights, the room had a really comfy bed and good shower. The only downside to the hotel was the wi fi was almost non existent unless you wanted to pay $15 a day which is poor for how much the room cost per day, in today’s day and age I expect good free wi fi.

    Mar 10, 2020
  • 5.0 star tripadvisor rating
    Great place awesome people!!!

    Stayed here this past week. Our experience was great! Room was clean bed was comfy. But the best part of our stay was the staff! Mary at the front desk was very sweet and helpful with a great smile and energy. Front desk night staff lulu G was very friendly and nice answering all our questions. Thomas was super nice when he came to drop off something to our room. Kenneth and sarah at the yard bar gave great customer service! We enjoyed having a drink and chatting with them. We are really impressed with the service these staff members gave. Good job everyone your hard work is appreciated and we will be back because of this!! We were here celebrating our wedding anniversary and the staff went above and beyond to make it special for us.

    Mar 09, 2020
  • 5.0 star tripadvisor rating
    place to stay in austin

    when I go to austin for business I alway stay at this property. It is convenient to local spots yet its far enough away frrom the hustle and bustle of 6th. Great bar b que, great nightlife and great walking city

    Mar 05, 2020
  • 3.0 star tripadvisor rating
    Average Review

    Overall, we enjoyed our stay. The room was generally comfortable. We were attending a conference at the University of Texas, which was about a 20-minute walk from the hotel, which involved taking a pleasant path through the grounds of the Capitol. We enjoyed the fitness center, which was open around the clock. The wi-fi was reliable. In terms of what made us describe our stay as 'average,' we would go back to the location. We didn't mind the 20-minute walk to the University, but it seemed that there was not much that was actually close to the hotel. Getting to the downtown took about 15 minutes, walking through some dodgy areas. The hotel has the Interstate 35 (a slow-moving, ever-congested highway) on the east side, which leaves one feeling cut off from the east side of the city. The hotel does not offer much in terms of dining, which exacerbates the problem associated with the hotel's location, since most meals will have to be taken outside of the hotel. Although we booked a room without feather bedding, we were given a room with feather bedding. Strangely, staff at the bar in the hotel told us that they were unable to display, on any of the televisions at the bar, a Dallas Stars game. It was surprising to learn that the games, played by a Dallas sports team, were unavailable in Austin. Finally, we did not consistently receive the high quality of service that we expected from hotel staff. For example, when our key card inexplicably stopped working, leaving us unable to get into our room, we were told that there was no way to get the problem fixed immediately. Instead, we were told that we would have to go to the end of a very long line of people waiting to check in to the hotel. On another occasion, we were surprised by the answer that we received from staff at the front desk when we asked about how to arrange a taxi to the airport - the staff member suggested that we use Google!

    Mar 04, 2020