Hotel overview

In the heart of downtown Atlanta, were surrounded by sensational dining, enviable attractions, and vibrant nightlife just minutes from the Georgia Dome, Phillips Arena, Turner Field, and Georgia Aquarium. Our hotel is 10 miles from Hartsfield-Jackson International Airport.Great meetings come together in 90,000 square feet of event facilities, our on-site UPS Store®, computer workstations, and Sheraton Club Lounge. Share enjoyable leisure at our attractive Garden Courtyard Pool or our state-of-the-art Sheraton Fitness.Our 763 guest rooms and suites boast floor-to-ceiling windows overlooking the city or Garden Courtyard Pool. From a spacious work desk to Shine for Sheraton™ bath amenities, comforting bathrobes, and a Sheraton Signature Sleep Experience bed, thoughtful details make you feel at home.

Property information

Year Built: 1965
Last Renovation: 2016
Floors: 12
Total rooms and suites: 763

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.
Advisory A minimum parking fee of $32 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: We are pleased to welcome dogs 40 pounds or less, with a maximum of two dogs per guest room. Dogs must be on a leash and in their owner’s control at all times and cannot be left unattended in guest rooms. For the safety of our guests and staff, breeds that are prone to aggressive behavior will not be permitted within the hotel with the exception of service animals. A one time deposit of 100 USD will be charged upon arrival with 35 USD being non-refundable and 65 USD refundable at checkout. Guests traveling with pets must have a credit card on file. Please contact the hotel directly for more information prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

4.0 3893 reviews
  • 5.0 star tripadvisor rating
    Great hotel with a central location

    My family of four styaed here on our weekend trip to Atlanta. We got a great AAA price and even added on the Sheraton Club Lounge for not too much extra, I very much suggest adding the Club Lounge! The attendants were very helpful in getting my family breakfast and snacks throughout our stay. The room and bathroom were both clean.

    Apr 25, 2020
  • 5.0 star tripadvisor rating
    Great Stay

    We stayed here for only two nights, but we enjoyed it. The concierge lounge was a nice treat for us all. The rooms were spacious and clean. The pool looked pretty big and the staff was welcoming and kind.

    Apr 25, 2020
  • 3.0 star tripadvisor rating
    Needs a Facelift

    The best part was being able to access the Sheraton Club Lounge. There's no liquor and the food wasn't as substantial as some lounges, but the host at night, Jazzy Jeffrey is excellent and the women who work their during the day are similarly delightful. We went every night and he was welcoming and courteous each time. During the day the staff was kind and helpful and accommodating. I grew up nearby and always wanted to stay here! It looked so grand and luxurious. In 2016 when I came for a conference I saw a hotel that was weathered, but still quite stately. Recently, during another conference I realized that the Sheraton is a shadow of its former self. The halls are heavily perfumed. The carpets are worn and dingy. It desperately needs an upgrade. The gift shop is under construction, but just looks a mess. It's a visible eyesore. Inexplicably the pool, located in a beautiful atrium, was closed shortly after our arrival. Which was a shame I brought my suit and my daughter's suit. The restaurant is good, but so desperately slow. Mostly the service was along a similar vein. I asked for things and never received them and/or had to go retrieve them myself. I think the hotel just needs a big facelift and maybe some new managers in a couple of areas to get things running efficiently. Good hotel. I'd stay again, but it's not as great as it could be and has been.

    Mar 27, 2020
  • 5.0 star tripadvisor rating
    Great customer service !

    Ashley was absolutely AMAZING!!! I was stressed out over my reservation and she made the process simple & easy. She informed me on parking details and how to book online since I had to extend my stay !

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    Great service all around

    From the minute you enter you receive a warm greeting and the receptionist answered all of my questions. The room was clean with a big TV. The dinner restaurant had happy, knowledgeable and polite servers and the food was excellent. The spareribs on my first night were off the chain and they certainly know how to fill you with thick potato wedges. The second night I had roast chicken with mashed potatoes and collard greens. TASTE. Excellent taste for two straight nights. I loved the food. A great glass of red wine, meeting the supervisor or captain of this all-female team was also a highlight as she made her self known to all guests. My waitress with her beautiful smile and birthday crown added to the atmosphere. They all seemed to enjoy their job. Real southern hospitality. I would go back. Congrats to the chef. I'm tired of all of this fancy presentation and NO taste. The taste was there 100% and I will return. The open coffee area also gave excellent service and was very efficient. Overall I was pleased.

    Mar 15, 2020