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Hotel overview

Get exclusive perks during your getaway at Secrets The Vine Cancun. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking

Terms, conditions, and restrictions apply to resort coupons and vary by resort.

This ultra-chic adults-only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.

Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability. 

Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.


Hotel Zone
Cancun International Airport (CUN) : 11 miles

Property information

Year Built: 2012
Total available rooms and suites: 497


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 17574 reviews
  • 5.0 star tripadvisor rating
    Exceptional Room Service Experience with Jorge

    During our stay at Secrets The Vine Cancun, we were fortunate to have Jorge as our room service attendant. From the moment we arrived, Jorge’s kindness and respectfulness stood out. His attention to detail and dedication to providing excellent service truly enhanced our experience. Jorge consistently went above and beyond to ensure our needs were met, always with a warm smile and a professional demeanor. Whether it was a special request or a simple inquiry, Jorge handled everything with efficiency and grace. His commitment to excellence made our stay unforgettable. We are grateful for his outstanding service and would highly recommend Jorge to anyone staying at Secrets The Vine Cancun. He is a true asset to the team! Thank you, Jorge, for making our vacation so special.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Secrets The Vine heavenly holiday

    Had the most excellent time at Secrets The Vine Cancun. The hotel was exactly what I expected and the staff were brilliant and the Hyatt group should be proud of the whole team here at the Secrets the vine. As well as great staff the facilities were also really good with great food and beverages on hand with very good restaurants. I can't wait to go back . So hopefully see you all soon again.

    Jun 11, 2024
  • 3.0 star tripadvisor rating
    Beautiful hotel

    The hotel itself is absolutely beautiful however it was VERY HOT and all the main areas inside, with exception of the bedrooms. This hotel needs large ceiling fans in the restaurants and all areas of the hotel, The nightlife is not good. The pools are very nice. the beach is very nice, however the food and the desserts are not good. The room service food was not good. this hotel should have had a really good nightlife been that’s it’s an only adults hotel everything shut down too early when you’re on vacation you want to have fun you wanna party, Hotel needs top shelf liquor Hotel needs better, restaurants and a larger variety of food in the restaurant/desserts

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Dragons is a must at Secrets The Vine

    My wife and I went to Dragons on our last night as we were returning for our second dinner there because first dinner was amazing. Marco the Manager introduced himself to us and was very friendly and made sure we got some extra attention he even personally prepared a flambé dessert which was delicious. He also brought out the Chef Isidro and introduced him to us. Really made us feel special. Second dinner was as delicious as the first one!

    Jun 11, 2024
  • 4.0 star tripadvisor rating
    Beautiful stay

    I have informed everyone that if they visit Cancun, this hotel is a must. Upon our arrival we were greeted with a drink and friendly faces. The front entrance alone is stunning, let alone the views from our hotel room. We had an ocean view room, and it was a delight to wake up every morning and sit on the balcony whilst we took in the views. The room - The bed was so comfy and extremely spacious. The room was clean upon arrival and was tidied daily. The room itself was stunning. My only complaints for the room was the fact the shower pressure was quite weak and on the odd day you can smell the drain, luckily the smell went after a while and wasn't too strong. You have 24hr room service, which was nice when you are feeling lazy or craving a late night snack. The restaurants - The food within each restaurant was delicious, there are many to pick from and you will find an option for even the most pickiest of eaters. My favourite being the steak restaurant, the empanadas are to die for; only complaint is due to the fact it is a favourite, you have to wait 45 mins - an hour for seating, but you are able to have a drink at the bar which isn’t too bad. The drinks served throughout the restaurants were nice and full of alcohol; which is never usually the case for all inclusive hotels. The staff around the pool will ensure your glass is never empty, the same applies at the beach. They offer a range of activities throughout the day both at the hotel and on the beach. Please note beach activities such as parasailing require a further payment. This hotel is honestly a 10/10. Perfect location, always something to do and very clean. Highly recommend

    Jun 11, 2024