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Hotel overview

Get exclusive perks during your getaway at Secrets The Vine Cancun. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking

Terms, conditions, and restrictions apply to resort coupons and vary by resort.

This ultra-chic adults-only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.

Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability. 

Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.

Location

Hotel Zone
Cancun International Airport (CUN) : 11 miles

Property information

Year Built: 2012
Total available rooms and suites: 497

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 16741 reviews
  • 5.0 star tripadvisor rating
    The best holiday ever!

    The best holiday ever! Everything about this hotel is lovely - would highly recommend. The entertainment is great, Eduardo is great. He is so funny and a great time. The food is great at all restaurants and especially the Italian. We stayed preferred club and would highly recommend this, you get a personal butler and extra access to a restaurant and an extra pool! Would highly recommend everything about this place !!!!!

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Go to the Dragon restaurant!!!

    We just spent our honeymoon at the Secrets the Vine in Cancun. Fantastic staff!! Could not have been more helpful and attentive. Our favorite spot was Dragon—the Asian fusion restaurant ! Sebastian (primo!) Elias and David were the best waiters we ever had! Would definitely return!!

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Girl's Trip

    This was my second time at Secret the Vine, as it was better than the first time. The service was spectacular and the food was delicious, so many varieties. This trip was very special because it was my goddaughter's 25th birthday. We had a staff member that went out of his way to help us make her feel special, that was Eduardo "Eddie"! Best experience so far!

    Nov 27, 2023
  • 2.0 star tripadvisor rating
    Average at best

    Food and staff very poor. Wouldn’t go back. Entertainment was good. Poolside was nice apart from constant building work. Paid extra for the premium pool but the guy working there reserved every bed for people who tipped so there was never any space. Breakfast buffet was decent. Staff was lovely but was so regimented they timed everything you did and was not relaxing. Room was nice. Weird that you could see through the balconies next door. Staff were useless and if they weren’t useless it’s because they were selling you something additional

    Nov 27, 2023
  • 2.0 star tripadvisor rating
    Disappointed in our first Secrets Vacation

    We have stayed at Bahia, H10 & other all inclusives in MX and this was the worst. Inconsistent, bad food at dinner, long waits, very small beach, pools overcrowded, no privacy, loud at times due to Hard Rock being next door. We were unimpressed with Secrets the Vine. Also expected better wine given the name. Also the area of Cancun outside of the resort was sketchy to run or walk and gym equipment was old & outdated. Not many things to do that we liked.

    Nov 27, 2023