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Hotel overview
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16254 reviews
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Jun 06, 2023Great time!
Jesus was awesome at Dragons restaurant! We went on a fishing excursion and caught plenty of fish and Executive Chef Ernesto took our catch, asked where we were going to eat each night, the time and the amount of people and took care of the rest. Jesus was the chef at Dragons and the food was amazing.
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Jun 06, 2023
So Good!
Dragons Asian fusion is amazing! We came here for my friends bday and they did not disappoint. The sushi was artwork the appetizers presentations was awesome and we all loved our entrees! Everyone came out to sing my friend happy birthday it was so sweet 10/10 thank you chef isadro , Henry , carmines, & Jesus ! And of course our server hermenegilado! Thank you
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Jun 06, 2023
Beautiful resort with lovely pool. beach, and room views!
I LOVED my short stay at this hotel. We were greeted like old friends and told to explore at our leisure until the room was ready. The pool area is beautiful, with multiple dining options. It's just a walk down one flight of stairs to the beach and the service on the beach was wonderful. I enjoyed the sun while my BFF played volleyball and we both thoroughly enjoyed ourselves. The rooms are quiet with lovely views, comfy beds and pillows, and great showers. We had a great dinner at the Market, I highly recommend the Poblano cream soup.
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Jun 05, 2023
5 star service. They will treat you like a king!
Want to be treated like a king? If so I would recommend you stay here. Great service, delicious food, snacks and a beautiful beach everything you could want from a dream vacation! Be sure to check out the Dragons restaurant!
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Jun 05, 2023
The best honeymoon experience we could have wished for.
Everything about this place is exceptional. The hotel, the food, the service all amazing. Our butlers Alberto and Gabby were fantastic, nothing was too much bother for them, everyday they would contact us and ensure we had everything we needed. Roberto the waiter by the pool was a legend, literally didn’t see him stop serving drinks and food. He was also a great guy and everyone loved him. Rodrigo in the market cafe was also excellent and organised us a great table for the Mexican night. We loved all the restaurants and there was so much to choose from. The entertainment team were also great, always busy around the pool and it felt like a great vibe the whole time. The evenings were a bit quiet but don’t think that was their fault. All in all, the best honeymoon we could have asked for. Will 100% be going back.