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Hotel overview
Location
Montego BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
10329 reviews
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Jul 13, 2025Disappointed
The property is dated. The dinner restaurants are located at the next door property. No air conditioning in restaurants or common areas.
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Jul 13, 2025No Problems no worries!
The rooms are great, the pools & bars pool side along with the beach was just what we needed. The whole staff including the front desk, waiters, bell hops, bartenders along with everyone who works the always greet you with a smile & ready to help in anyway you need. Excellent food choices.
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Jul 12, 2025Lost In Jamaica
We were part of a group that were put here after a fire and power cut at Heathrow Airport meant we had to turn back to Jamaica mid flight home. So after a 2 week holiday in Jamaica, at another resort, we flew to… Jamaica and had 2 days here at Secrets. I must mention, this was all paid for and ants costs were reimbursed to us by Virgin. 2 more days back in Jamaica, what a touch? You would have thought… Not the hotels fault, but we were not feeling it. We had just done 2 weeks on an amazing beach resort with abundant tasty food. Secrets didn’t feel the same. Beach scene felt more like a man made harbour. Beds are tight together, no space or privacy. Finding a bed around the pool was pretty much impossible if you had a late breakfast. Main food hall was lacking in variety Coffee shops and shops are great bonus. We did like the cluster of restaurants all located together, looking over the bay and a mountain side. We tried the Italian, amazing food. I liked the room, my wife didn’t like it so much. Quite compact. Our WC backed up and flooded the bathroom in our short stay OK, But don’t get all the race reviews. Guess the preferred customers get a better experience, but this is a high price point without the premium package We would not stay again.
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Jul 12, 2025
Beautiful property and great dining experiences!
This is one of the best properties we have stayed in Jamaica! The preferred club was especially nice! The property is beautiful with great dining experiences and excellent customer service! We will definitely be back!
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Jul 11, 2025
Wedding vacation
We stayed at St John’s Secrets in Jamaica!! Can’t wait to go back!!! Did our wedding there and the wedding team was incredible!!! They put that extra effort in to make our day special!!! We met so many employees who became our besties while we were there!! Tyrone is a bartender and Kerri Ann- can’t say how much we miss you guys!!!! Best employees that felt like friends!!!! We were treated like royalty!!! We honestly can’t wait to go back!!!!