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Hotel overview
Get exclusive perks during your getaway at Secrets Riviera Cancun Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• Beach bag
• 25% off a romantic dinner
Valid for Preferred Club room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-Preferred Club-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury™ inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits, along with 24-hour in room dining. Should guests want to mix and mingle, there is Breathless Riviera Cancun Resort & Spa next-door, providing guests with the perfect balance of romantic tranquility and social sophistication. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at Relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ’s. No matter a guest’s desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.
Location
Puerto MorelosProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
1736 reviews
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Jun 07, 202510/10 again …
Our time here at Secrets Riviera Cancun never disappoints. The staff is always very friendly and attentive - Luis in the Preferred Club makes the most exquisite drinks. You can tell the whole entertainment staff really loves what they do. I would recommend this resort to anyone and everyone.
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Jun 05, 2025
40th Anniversary Stay!
Excellent resort. Wonderful staff. Would return again to this location. Great restaurants and very comfortable rooms. Enjoyed this resort with another couple celebrating our anniversaries. Charleyboy is the best bar waiter at the beach.
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Jun 05, 2025
Great Place!
This is a great place for a destination Wedding. Great rooms, Great shows, Great Services. The food was quite marginal. The service was great. The shows were quite good too. The Magic show left me stumped on several tricks! The beaches were ok, but had seaweed.
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Jun 04, 2025
Secret Place
Incredible food and service. Very clean and overall a beautifully maintained resort. The resorts attached to Secrets are much more active where Secrets is very calm and relaxing. The staff care that you’re happy. So great not having to book reservations or go to a buffet… fresh tasty food prepared by a proper chef! We loved it!
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Jun 04, 2025
Still in love with Secrets Riviera Cancun
My husband & I stayed here for 14 nights April/May. This was our 6th visit here. Every time we vacation at this Secrets, we think they can’t possibly do anything better, and every time they do! We loved the addition of daily “pop-up” lunches by the pool. It varied daily from grilled meats to seafood to paella, hot dogs. It was all good. Lots of side dishes to go with it all as well. The music by the pool during the day and early evening has also increased, which we absolutely loved. The Italian restaurant changed their menu since our last visit. It was quite good. We did check out the Hyatt Inclusive Collection app prior to our visit, so we knew to expect the changes, and it did not disappoint. This hotel is just perfect for us. We love the quieter/smaller aspect of the Secrets side, and it’s great to have all the extra options for dining and entertainment a quick stroll over at Breathless. It’s not uncommon for Secrets resorts to share dining options with a sister resort, but what’s better about here, is that it’s all adults only. We’ve been places where you get the option of other restaurants, but it’s shared with family resorts. Much nicer vibe here. There were a few vendor nights where we could get souvenirs and other fun things. Husband got me some new bling. 😊 The staff her are still simply THE BEST! As always it was great to see so many familiar faces, but just as nice to meet some of the new staff. I have never received this level of customer service anywhere else. Everyone from cleaning staff, reception, concierge, pool servers, chefs, restaurant servers, bartenders and management go above and beyond expectations. So if you’re looking for an amazing experience with a beautiful, clean room (love that balcony jacuzzi), great food, drinks, music, and the most amazing customer service you can imagine, this is the place. I absolutely have to give a big shout out to some of the fantastic people that looked after us this stay: Luis - Entertainment Adrienne, Daniel, Juan – The fabulous Pool Concierge team. These guys work so hard every day and do it with huge smiles. Daniel, Jesus - Concierge/Butler team Alejandro and Fernando from Strip Grill, so great to see them again The whole team at the Mexican restaurant. What a great night! Silvio & Luis - rosewater managers, thank you for the personal touch and great chats Karla - Rosewater Hostess Mario – the amazing bartender. Thank you for all the Breakfast Old Fashions 😉 The Rosewater team: Lino, Julien, Yasmin, Jose, Ariel .. and everyone who’s name I forgot Mar, Nedel, Urbano - service by the pool is always perfect! Luis & Alfredo - preferred club bar. Xavier – luggage man with the brightest smile Mixel – housekeeping. I’ve never had a room look shinier and smell so good every day. From arrival to departure, everything was perfect! We will forever treasure the Secrets Riviera Cancun, and we cannon wait to be back again. See you soon my friends!