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Hotel overview

Get exclusive perks during your getaway at Secrets Playa Mujeres Golf & Spa Resort. Travel now through December 22, 2022 and receive:

Standard Package + Upper Room Amenities

Guests staying in standard rooms:

• 25% discount on spa services

• One-in room family or champagne breakfast

• Complimentary upgrade to nonstop shared transfers

• One bottle of wine/sparkling wine per room

Guests staying in upgraded rooms:

• Get all the perks of the standard rooms plus,

• One complimentary Bali bed rental per room

• Beach bag

• Up to 50% off romantic dinner

• One family/couple photo per booking


Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community . This AAA Four Diamond award winning, adults-only, all-suite resort is perfect for a romantic beachside getaway. Exclusive location within a private, upscale gated community, 35 minutes north of Cancun International Airport and only 10 minutes from downtown Cancun and near 18-hole signature Greg Norman golf course, Secrets Playa Mujeres offers an Unlimited-Luxury® escape in a sublime tropical location. Nine restaurant options, seven bars and two protected flora and fauna areas are complimented by free flow access to the neighboring Dreams Playa Mujeres Golf & Spa Resort, enhancing the luxury experience with ten additional restaurants, thirteen bars and all resort facilities. 23 Beach Bali beds & 20 Pool Bali beds(For preferred club guests only). In addition to the above Unlimited-Luxury® inclusions and amenities, guests also receive: Complimentary traditional Temazcal ceremony located at Dreams Playa Mujeres spa next-door.


Unique selling points: 

• AAA Four Diamond award-winning resort since 2015

• Exclusive location within a private, upscale gated community, 35 minutes north of Cancun International Airport and only 10 minutes from downtown Cancun

• Complimentary green fees and transportation to the championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman and barely 2 minutes from the resorts’ lobby

• Features protected areas of indigenous flora and fauna, where guests can go bird watching

• All-suite resort boasting spectacular views of the Caribbean Sea from most of the 424 suites

• Ground floor suites provide direct swim out access to a pool from a private terrace

• Oversized oceanfront master suites feature private pools and direct beach access

• Preferred Club guests receive spa specials, a dedicated beach area, access to Dreams Playa Mujeres’ lazy river and more

• Sparkling pools include a relaxing free-form pool, an oceanfront infinity pool and four whirlpools, two of which overlook the Caribbean Sea

• Free-flow access to Dreams Playa Mujeres featuring ten additional restaurants, twelve bars, a waterpark and more

• Complimentary traditional Temazcal ceremony located at Dreams Playa Mujeres’ spa next-door and is included in Unlimited-Luxury®

• Romantic oceanfront wedding gazebos and a gazebo located on the golf course for picture-perfect sunset weddings

• Over 9,500 sq. ft. of dedicated meeting and function space

• Free Wi-Fi

Location

Quintana Roo, Mexico
Cancun International Airport (CUN) : 20 miles

Property information

Last Renovation: 2014
Total rooms and suites: 424

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Secrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 10918 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    What a Scam

    This property is shocking! As an avid traveler that’s stayed at many ‘luxury’ all inclusive hotels in Mexico this is by far the worst. The property is scheduled for a complete overhaul with their doors closing in April for a much needed renovation. The state of the property is appalling - it’s run down, dirty, food is reminiscent of my days living in a university dorm, and the amenities are that of a property from the 80’s. To say, and charge, as if it’s still a luxury resort is greed at its best. If travelling to the cancun area I’d highly recommend Excellence and Unico (adults only) and Moon Palace - the Grand (families). Read more about my review and see pictures on my blog.

    Feb 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Experience, Great Food, Drinks and Entertainment!

    All around fabulous experience from the Staff to the food and entertainment. The pool areas were great as well. Shallow to deeper with jacuzzi's in different locations. The beach was beautiful white sand and ocean water was warm. Beautiful light blue water. No complaints! Golf Course was amazing as well. Beautifully kept. I would go again and tell all my friends and family what a great place it is to Vacation.

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Secrets review

    The best resort we have been to! The pools are amazing! Staff is awesome and so helpful. The entertainment team is so fun! Memo, Brayan, Juan, Jesus, Sebastian and Carlos are the best! Made us feel included and they were so sweet! This resort is perfect for a honeymoon!

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples get away

    We love this resort! The food is excellent, the service is excellent. The beach is fantastic, the pools are fantastic. Preffered is worth the breakfast at Oceana, beach cabanas and the Club Drinks and snacks in the lounge. This was our 2nd time here and we are booked for a return trip next year! Can't wait to see it after renovations!

    Feb 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderfully amazing

    We loved this resort . It lays well and everything is close. Not many stairs. The resurants were nice the pool and the beach were great. The workers were all so sweet and helpfull. Jessica at the pool went above and beyond to make our stay so enjoyable

    Feb 12, 2025