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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • One 25-minute massage per person, per stay • 50% off a romantic dinner
Valid in Preferred Club Deluxe Ocean View, Preferred Club Jr. Suite, Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean View, Honeymoon Suite Ocean Front, Preferred Club Honeymoon Suite Ocean Front, Master Suite Ocean View, Preferred Club Master Suite Ocean View, Master Suite Ocean Front, Preferred Club Master Suite Ocean Front, Governor Suite, and Presidential Suite room categories.
Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café. The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins. Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available. Property information Year Built: 2021 Total rooms: 485
Property information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Ratings & reviews
TripAdvisor traveler rating
3525 reviews
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Jul 01, 2025Love the staff!!!
Gabriella, Julio, Vanessa, Ari, Sergio and Regina and the whole crew are amazing!!!!the food and staff are absolutely amazing
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Jun 30, 2025
Perfect for our honeymoon
We spent 5 days at Secrets Moxché for our honeymoon the first week of June! The resort is absolutely stunning, and our Preferred Ocean View Junior Suite was beautiful and spacious. The beach had lots of seaweed, so we spent most of our time in the cenotes/pools. The Preferred Club has a rooftop pool and restaurant. We enjoyed that experience, but you could still really enjoy your time without it. The food was above average. We enjoyed the steak house, the buffet, and particularly the Mexican restaurant. The Italian was just okay, but it could have been what we ordered! They did a great job through music and games like volleyball crafting the atmosphere of each pool. We loved lounging by the quiet cenotes! The staff was attentive and personable. Though the price can seem steep compared to some resorts, our experience could not have been better!!!
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Jun 29, 2025Gorgeous resort, horrible beach
Pros: 1. Service was great. Everyone was extremely friendly. 2. Food was good. Restaurants had a good variety and the buffet(s) were stellar for breakfast and lunch. Beach Club buffet for lunch was out of this world. Some of the dinner restaurants were missing “expected” items - for example, the Italian didn’t have chicken Parmesan, no mole in the Mexican. Odd menu items but still good food overall. 3. The beach/sand lagoon was really cool. It tried to make up for the fact that you can’t really swim on the beach. 4. TONS of pools. Pools everywhere. Little nooks with pools, hammocks, so cute and romantic. Loved it. 5. We were on the Impression side - rooms were gorgeous. Black/grey stone, stone tub in the room and balcony. So pretty. The Impressions lobby was nice for snacks and coffee. Drinks were better in the Impressions lobby vs the pool bar. 6. Spa was stunning and the services were amazing. My massage therapist was Alma and she was beyond exceptional. 7. Love the coffee shop. Cons: 1. Hotel room key is on your phone and works half the time. The tech idea was nice, but annoying as hell 2. Drinks were horribly inconsistent - to the point where some smelled chemical and others had a powdery/grit texture. For example - the espresso in the espresso martinis was just floating in the glass? Weird. I dumped a few just due to the consistency. 3. The beach was unswimmable. We knew it was going to be ugly with the sandbags, but we did not expect it to be unswimmable with the seaweed. The rotten egg smell penetrated the entire resort. Brutal. And very disappointing. There’s nothing they could do about it - but honestly, as beautiful as this resort is - the decor, stone, lagoon… we will not be coming back to an unswimmable beach and that smell. 4. The stone walkways are unlevel with random potholes. They’re not travertine-esk like most of the Secrets. It was hard to watch people trip all night in their dress sandals. 5. My husband’s chair broke at dinner. We were just eating and he went flying sideways. He’s a very lean guy so it was a huge shock.
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Jun 29, 2025
Secreto review
Gabby , aranza , Ellis, David all have been amazing. The people that stayed here feel welcomed and made everyone feel at home. They taught us Spanish and did everything they could to make us have a good time.
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Jun 28, 2025
Best trip ever
Monica,Regina, Jessica, Lise, Cristian, Miguel, axel are the best people in the whole resort, they made our trip 🥳🥳🥳🥳🥳🥳🥳🥳 the activities are so much fun, we are gonna come back only for this amazing people 👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼