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Hotel overview

Get exclusive perks during your getaway to Secrets Moxche Playa del Carmen. Travel now through December 22, 2021 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • One 25-minute massage per person, per stay • 50% off a romantic dinner
Valid in Preferred Club Deluxe Ocean View, Preferred Club Jr. Suite, Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean View, Honeymoon Suite Ocean Front, Preferred Club Honeymoon Suite Ocean Front, Master Suite Ocean View, Preferred Club Master Suite Ocean View, Master Suite Ocean Front, Preferred Club Master Suite Ocean Front, Governor Suite, and Presidential Suite room categories.
Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café. The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins. Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available. Property information Year Built: 2021 Total rooms: 485

Property information

Year Built: 2021
Total rooms: 485

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 2897 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Secrets Moxche vacation 03JAN2025 - )7FEB2025

    My wife and I visited Secrets Moxche for our anniversary and this resort exceeded our expectations in every way - one of our top 3 vacations we have ever taken! Went through Costco Travel and all of our needs for the ntire trip were taken care of. The food and drinks were some of the best ever and the resorts attention to detail in every aspect made for a relaxing and enjoyable weeklong vacation! Would like to recognize the pool cove pool concierge David and our Cove bar server Guadalupe for their attentiveness to our needs and making the days we were there very relaxing and enjoyable! Would also like to recognize Jaime the beach pool concierge and Kimberly the Mantarray bar server who also made our stay in that area of the resort relaxing and enjoyable as well! One item that could use some attention was the elevators. Didn't always get to the floor we selected on the first try and there were two instances while we were there where guests were stuck in an elevator. Fortunately for my wife and I were not one of them.

    Feb 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous hotel layout doesn’t feel like a huge resort.

    Exceeded our expectations fabulous staff, rooms, food and drink, service, etc. A great relaxing holiday we especially enjoyed being part of the preferred guest experience which allowed us to use the rooftop garden so no waiting if you wanted to be served breakfast and lunch at busy times Shame about concrete breakwaters in the sea but understand why they are there Beautiful hotel with ample space in room and plenty of choice for food and bathing

    Feb 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Stay! Hope to come again!!!

    Beautiful resort! Everything was fabulous. Food was exceptional. Staff is very attentive to all needs. Beach is clean and remains clean as staff cleans it throughout the day. Hope to return again! Meet many wonderful staff and new friends!

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great family vacation at Secrets Moxche

    Another great stay at Secrets Moxche! We were also at Secrets Moxche in last year and again had a great family vacation. Except for one restaurant, Allora, food was excellent to outstanding. Unless you just want pizza, the remainder of Allora's food was poor and not a single person in our family of six liked their dinner. Service throughout the property was excellent! We had a small hiccup in our room that was quickly remedied and our floor concierge even sent up some chocolate covered strawberries for the small inconvenience. This time, our family actually went to all of the evening entertainment and we thought it was quite good with lots of energy. Spa massages were also very good. Still our favorite Secrets property and hope to be back again.

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very nice hotel but room for improvement in some areas

    We have been to a number of similar hotels in Mexico and elsewhere in the Caribbean and this review is a reflection of a comparison against high end all inclusive hotels. I will start with the positives: it is a fab hotel with very good facilities and the staff are excellent. That said, the lack of a booking system for restaurant booking is a problem due to excessive wait times (the worst was 60 minutes). Securing a sunbed is also an issue and the drinks service at the pools are a bit inconsistent (ranging from very good to average/poor). The club rooftop observatory is stunning and is a great option for breakfast and lunch but it was let down by crowding and extended wait times to get a table. The staff are really friendly and a number of them are first class. Notably Aleksander and Janet from the Concierge Team, Jamie and Elias from the Pool Conciege Team and Felix, Jose and Sergio from the Entertainment Team. The rooms and accommodations were outstanding and the hotel Facilities were very good but the beach wasn’t the best and you couldn’t really swim in the sea. The coffee shop was open 24 hours and the selection was really good but with only one coffee machine and very slow staff serving it could take up to 15 mins to get your morning shot! In summary, it is a really nice place but there is room from improvement in some areas. It is fairly expensive and on that basis we won’t be rushing back as you can find better options elsewhere.

    Feb 08, 2025