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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • One 25-minute massage per person, per stay • 50% off a romantic dinner
Valid in Preferred Club Deluxe Ocean View, Preferred Club Jr. Suite, Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean View, Honeymoon Suite Ocean Front, Preferred Club Honeymoon Suite Ocean Front, Master Suite Ocean View, Preferred Club Master Suite Ocean View, Master Suite Ocean Front, Preferred Club Master Suite Ocean Front, Governor Suite, and Presidential Suite room categories.
Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café. The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins. Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available. Property information Year Built: 2021 Total rooms: 485
Property information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Ratings & reviews
TripAdvisor traveler rating
3487 reviews
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Jun 19, 2025Well worth the visit
Beautiful hotel, the staff were incredibly polite from the moment I entered. On my first full day I met Daniel the pool concierge who was not only polite, he was very helpful and honest as well as funny. Being as it was my first ever solo trip it put me at ease so was very much appreciated. I made lots of friends while I was there for 7 days and had a brilliant time. A special mention also to Victor the other pool concierge and Alan/Victor from the swim up bar who really knew how to make a mean cocktail lol. Food was hit or miss each day from the different restaurants but I would say my favourite was SeaSoul (located at the beach) their food and service was brilliant as well as all lovely staff. Thank you to everyone at that particular Secrets for a fantastic experience ❤️
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Jun 19, 2025
Moxche Anniversary/Friends trip
Our stay at the Moxche was very nice. The staff were extremely accommodating and very nice. We enjoyed the hydrotherapy session and also loved the nightly taco cart. There were plenty of pools to choose from during the day. There could be more chair options for groups. We had a swim out room that was gorgeous! Great stay!
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Jun 18, 2025Honest Experience! We love it!
We stayed at Secrets Moxché from 6/11-6/16. Our stay was impeccable to say the least. If I leave anyone out please do not take it serious as I may have forgotten your name but hopefully with the details you will still be recognized. Noe - Thank you so much for your cool down to earth professionalism. Noe sold us our wine and reserved the dinner on the beach. He is very knowledgeable and his wine recommendation 10/10! Armand, Isaac & Johnathon I think they are a trio! You did an amazing job. Isabel Diaz our housekeeper/maid was 10/10. Everything was different each day and the room to the turndown service was 10/10. Thank you so much for making our downtime clean. Mary was on our card but Isabel is who we saw everyday. Jorge at the Bisou restaurant. Thank you for being so friendly, nice and providing me with spanish lessons. dos popote please. :) You were awesome. Oscar at the French restaurant I think Allora you were amazing. Very friendly, down to earth and very welcoming. Joaquin at the Mexican Soulfood spot! You were awesome. DJ, Felix and the other water aerobic females you were awesome each and every time. The trio at the Gypsy Lounge especially the 2 females that stayed on the dance floor! GET IT LADIES! You kept the crowd hyped and made it all worth the while. AZELLLLL YOU ARE A BEAST!!!!! and we appreciate you in every way. You are really and truly an amazing individual. Diane, Marcos and Angel (At the Market Corner) always greeted us with a smile. Diane on Sunday we did not get to see you and your personality and character was truly missed. When we left Monday we didn't get to make it to breakfast to say adios before we left. Keven Teresa and the other lady that provided our massage at the spa - THANK YOU! You did an amazing job! The only reason why we gave it a 4 star for service was b/c the gentleman told us it was going to be a 90 minute presentation for the Member Rewards program and it was 3 hours. Spoke with other people who attended and they said the same thing. I think being honest in the beginning is much better and still provide the perks of going but while on vacation allow us to prepare of minds of how long it will actually take. Outside of that our experience was actually a 10/10. The tacos at the night especially after the club. We really love! Again Thank you for everything and if we forgot anyone we apologize. We tried to make a note of names. Secrets Moxché is definitely a place we will come back to no doubt. THANK YOU!
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Jun 18, 2025
Over the top and then some
Amazing! We have been UVC members for 10 years so we have traveled to most of the secrets, impressions, dreams and have gotten use to a standard. Secrets moxche raised that bar when I didn’t think it was possible. The level of service was unmatched. I even love how they set up a taco stand every night till late in addition to the already ample dining choices. The hotel grounds and decor were over the top, then some. The team members were incredible. I could write all their names in the review and it would be well deserved. Nicolas at Mexican, Melissa at dark horse, Carlos at market buffet, Manuel at bamboo and our butler, Andrea. Overall great experience and we’ll return. If a beach is important to you, this property does not have great beach but they have even tried to create a beach on the grounds. 3 things that can be improved. The door to the toilet in the room was soooo hard to open and that was after staying in 2 rooms. Our friends and other guests noted that as well. The food and drinks at seasoul was lacking. Secrets = Seaside and it is disappointing to reserve premium offerings like crab and lobster to seaside on the impressions side. Guests that expect Seaside quality are let down. Even the cocktails on the impressions menu were premium yet in the same hotel grounds. Hibachi experience was…bad and that’s putting it mildly. We couldn’t even eat some of the food. Maybe we just had a bad hibachi person.
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Jun 17, 2025
Honest review
Seasoul, the Observatoryp, Ember, the grill, and the breakfast/lunch buffets were great. Staff did a great job. Pools were nice. Dos Almas- disappointing because we had an almost two hour wait to be seated Suki was bad- scallops, steak, and chicken all over cooked. Bisou was average Allora- was average. **worst part was the consistent jackhammering at Cielo which we were told about. Also welding. That was very disappointing. App seldom worked. Also, the sliding door tha separated the bathroom from the bedroom was off the track. Overall- Good trip, but I had higher expectations