TripAdvisor traveler ratingbased on 16647 reviews
ADULTS ONLY – Popular Secrets Maroma Beach Riviera Cancun sits resplendent upon the fine white sands of Maroma Beach, often voted one of the World’s best. This sophisticated resort offers elegant Junior Suites, some of which have direct swim out access to thirteen swimming pools set amidst stunning tropical gardens. Seven stylish gourmet restaurants tempting with cuisine from around the world are complemented by a choice of nightspots to suit your mood – from the romance of the Rendezvous Lobby Bar to the high energy of the Showtime bar. Spa lovers are spoiled by the Secrets Spa by Pevonia®, a uniquely designed sanctuary for the senses, offering a plethora of restorative treatments to refresh and rejuvenate.
Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognized as a ‘World’s Best Beach’ by the Travel Channel. This exquisite AAA Five Diamond resort boasts sublime ocean views
from 60 percent of its non-smoking suites, as well as ground floor suites with direct swim-out access. Indulge in the privileges of Unlimited-Luxury® including limitless top-shelf spirits, pool and beach wait service and 24-hour dining options allowing guests
to enjoy late night bites at the Coco Café or stay in and order room service plus much more.
Location: Located directly on Maroma beach. Approx. 20 minutes from Cancun International Airport.
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Ratings & reviews
TripAdvisor traveler rating16647 reviews
We stayed at this resort last summer and absolutely loved it. The swim out rooms were very nice and relaxing. The dinners were great, our favorite was the Asian restaurant. The breakfast buffet has so many options and is the best of all the AI resorts we have stayed at, even compared with other nearby Secrets resorts. The pools are beautiful but the star of the resort is the beach. It is very wide for the Riviera Maya area and is white and soft. The service we received at this resort is one of the best we have ever encountered on vacation. We have another trip scheduled for shortly after they reopen in July and cannot wait to return to paradise. For those considering staying here, please do your homework and visit the resort website as I have and learn what they are doing to keep us safe and make sure you are comfortable traveling during this time. I am confident that they are doing their best to keep people safe with minimal inconvenience the the customer. The new standards they are working to keep and changes they are making to reach those standards are similar to other high end chains in the area. AM resorts and the Secrets chain are working with the same parameters given to all resorts in the area, with similar protocols were are dealing with in the US, such as cleaning and social distancing guidelines. Keep in mind that for the time being, all resorts in the area will be working with a much lower occupancy rate than normal and any distancing guidelines given for pool deck chairs or their restaurants are unlikely to pose any problems when the resort is less than half full. I would personally feel safer at this resort than some of the lower tier all inclusive options in the area. Not everyone is ready to venture out and vacation yet but if you have the option of going to the Riviera Maya this summer, Secrets Maroma Beach is top notch.
We visited July 2019. Apologies for the delay in writing this. Our favourite holiday so far. Food was amazing. Every member of staff was brilliant, helpful and went the extra mile to make sure we had a great time. Special shout out to Victor who brought us cocktails at the pool and was very attentive and just a top bloke. Would love to return !
In case you are planning..Don’t
If you are planning to take a trip to any Amresorts don’t... they do not tell you this upon booking, but now they are requiring temperatures taken before you can enter resort and before you enter restaurants and spa. Also workers are required to wear masks and social distancing will be required. What this means for you, means that you will feel like your in a fancy hospital and not on vacation. Limited people in pools, and beaches. Limited to people in restaurants, which means longer waits. Masks in rooms will be an added touch. They are not disclosing this upon booking. The loss of the experience you get when traveling here is lost. You will spend thousands for an experience that will feel very unrelaxing. People in your face taking temps and waits.. not to mention the loss of communicating with your staff and family and friends while there to have a good time. The only way to stop this insane extreme protocols is not to travel with them. They cannot afford to not have travelers. This will break them.. don’t go..
It was absolutely amazing and beautiful! All the staff we talked to were so kind! Our concierge (or the man that was assigned to our building), Daniel was so kind. We were waited on hand and foot. I’ve had better food, but it was still good! I’m very picky about the beds I sleep on, and the beds and pillows weren’t as soft as I would like but I could still sleep well! My husband likes more firm pillows so he slept great! best trip I’ve ever been on
This is long over due ...I would like to say that from the second we arrived it was perfect . We upgraded our room to swim out ocean front .we were in 17 building . I think 1710. We had the best concierge Nathy was her name . She went out of her way to make our stay special . It was my husbands birthday. We’ve stayed at many resorts in Cancun ( palace resorts , dreams, now , secrets vine) This was by far the best ! The food was delicious. We ordered room service every morning Xavier from room service Delivered our food every morning . What a great young man . He was so pleasant at 6 am bringing our breakfast. We looked forward to seeing him every morning. We had a large room 1 1/2 bath living area and kitchenette, large soaking tub and shower . The room had a large closet plenty of room to store our clothes . The room was beach front with great views. We would definitely return to this resort . It was a great time very relaxing and special for my husbands birthday. Thanks for the memories!