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Hotel overview

Discover a romantic Caribbean retreat that elevates the extravagance of escape to new heights with Impression Isla Mujeres by Secrets. Artfully built into the natural landscape found in the southern zone of this exclusive island, this ultra-luxurious and unique resort is reminiscent of romantic Mediterranean cities along the sea. A world away, yet only 30 minutes from mainland Cancun, guests of this hidden paradise will arrive in style, Cancun dock and sailing across the sea by exclusive resort boat.


Known for its stunning sunsets, visitors will soak in breathtaking views from this upscale, intimate setting and unwind at the spa with Hammam and Floatation treatments. Guests looking to channel an explorer’s spirit can slide down a thrilling waterslide into the ocean, swim with whale sharks, snorkel or scuba dive in MUSA Cancun Under Water Museum of Art, or walk to the Garrafon Natural Reef Park to zip-line over turquoise water.


Guests can also enjoy the Sip, Savor & See Dining Experience, which allows access to gourmet dining and top-shelf spirits at nearby Zoëtry® Villa Rolandi Isla Mujeres Cancun** or they can set sail for a riveting evening at one of our luxurious mainland Secrets, Breathless or Dreams Resorts & Spas.


As part of the Impression by Secrets line of resorts, all modern suites come with personalized butler service and Endless Privileges® inclusions, where everything is included, such as Twice daily refreshed in-suite mini-bar, Welcome regional bottle of liquor, Complimentary 25-minute wellness experience, Limitless international and domestic top-shelf spirits, Contemporary culinary techniques and many more.


Truly a romantic hideaway with exclusive experiences tailored to guest preferences, butler service dedicated to specific desires and curated gastronomy designed to rise above expectations.

Property information

Total rooms: 125

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

Pet Policy Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 1068 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing View with Super Helpful Staff

    JULIAN, CARLOS, ERICK, WEDINZON, SALUADOR, JORGE, thank you all for everything! There are lots of other staff were also super helpful! The view is beyond amazing, as well as the facilities and rooms. Restaurants are also great there. We look forward to visiting again.

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    More beautiful than the photos!

    The first thing you will notice about IIM is the view, it is striking! We arrived on their catamaran which I found very relaxing. I did not get hot even though it doesn't have air conditioning as I saw in some complaints, the ocean breeze kept me cool. Refreshments are offered. We were upgraded to a ocean front room from the ocean view room we booked and were extremely happy about that! Although both views are beautiful, you can't beat the shades of blue you will see in the ocean front rooms. Our room was breathtaking! Pools are nice, there are several options. The "cave" pool never had anyone in it while we were there, but there are no chairs at the cave pool, you have to use the main pool chairs. The main pool has the swim up bar and chairs with umbrellas and also a couple of cabana like options that are all included. The chairs on the dock down by the ocean seemed to be the most popular. We snagged one of them one day and found it extremely zen listening to the waves only feet below our feet. Also, at least on the week days, this was a no rush resort. In fact, there were still chairs by the pools after lunch one day. Service was excellent everywhere, every single person attending us by the ocean or pool deserves props! My only complaint is it was quite a hike to the bathroom from chairs on the dock and the beach bathrooms had mosquitos flying around and no one stocked towels to dry hands the entire time we were at beach. Food was delicious! Restaurant service again was excellent. We were happy with most of our choices, not everything was good, but most everything. It was very easy to make reservations for dinner with our butlers each day, Erick and Wedinzon, who provided awesome service. We had no issues being seated for breakfast when we wanted it and we enjoyed lunch by the pool and ocean. The stairs at the resort are no joke though, so if you don't like a lot of stairs, then I do not recommend this resort for you. The elevator is not available until you get to the top of the stairs and it only takes you to your room. We stayed on Tuesday through Friday and it was very quiet. If you are a party person this is not the resort for you, but if you like relaxation, a beautiful view, unique activities and entertainment then this is your place. During the week it seems like there was a variety of ages from 20s up to 60s, but by the time we left Friday morning, the weekenders were arriving and the crowd was probably mostly 20s and 30s. The pool and beach chairs went a lot faster and earlier also. Also the resort was a constant Instagram fest in only the few hours we had left that day so I feel blessed to have stayed on weekdays and not the weekend in order to reach peak relaxation. Although we were happy we chose Impressions Isla Mujeres, I am not sure it was our vibe (I think the north end of the island is more our vibe). The staff always made us feel comfortable and welcome though and I feel fortunate to have experienced Impressions Isla Mujeres.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Home run Anniversary and Birthday for the ladies!

    Antonio was amazing! He totally out kicked the coverage for expectations. My best friend and I brought our wives for his wife’s birthday and my anniversary to Isla Mujeras. Antonio, from the moment we stepped on his dock, was charming intoxicating and funny. The best was when he pulled me aside knowing about the birthday and anniversary and said he would take care of it. The girls were floored. Major points. Love this dude and Impressions Isla Mujeras will be the hot spot for 2025 and beyond!

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!!

    Such an amazing resort! Antonio took such good care of our group! He was amazing along with the rest of the staff! Highly recommend this resort for an adults getaway. The food is amazing along with the drinks. Go find Antonio he will take good care of you!

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    From Start to Finish – Absolutely Incredible!

    Just got back from Impression Isla Mujeres by Secrets… and WOW. This resort blew me away! From the moment we stepped onto the catamaran to the time we left, everything at Impression Isla Mujeres was truly exceptional. The food, the staff, the facilities, and the beautifully maintained grounds all exceeded my expectations. I came in with very high hopes, and this experience absolutely blew me away.

    May 09, 2025