TripAdvisor traveler ratingbased on 12864 reviews
Small and intimate Secrets Capri Riviera Cancun offers a welcoming Mexican ambiance and a homely yet luxurious and inspirational experience. A unique Preferred Club only resort set in villastyle surroundings with Mediterranean décor where guests receive the extra attention of a concierge-style service to ensure the ultimate in personal relaxation and rejuvenation. The elegant accommodation with full marble Italian bathrooms and enhanced Preferred Club amenities await guests after enjoying the many facilities of the resort including its gourmet restaurants, elaborate spa areas, and wide range of daily activities and evening entertainment.
Location: Ideally located between Cancun’s southern tip and Playa del Carmen. Approx. 35 minutes from Cancun International Airport.
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating12864 reviews
We visited Secrets Capri after searching various places online, what can I say, we definitely made the right choice. We arrived on 11 March for 2 weeks. Everything was fantastic, the room, the hotel, the staff... everything. We have holidayed all over the world and I wanted to say the our time in Mexico at the Secrets Capri has probably been the best holiday ever... sadly towards the end of our second week..the Coronavirus was spreading all over the world.... most guests had left, and for the last 5 days there were only about 6 couples left, however this did not detract from the service we received from ALL the staff. The Mexican people are some of the friendliest people I have ever met. We will definatley be returning once all this Covid-19 stuff has finished. I hope ALL the people who work at the hotel are staying safe and we can’t wait to visit again.
Lovely holiday in good hotel
We enjoyed our 11 night holiday at this hotel. The room was comfortable and very clean -- maybe could have been a bit more space for an 11 day stay. Great choice of restaurants and the food was generally very good. The staff were excellent, plenty to do around the place, decent business centre and good sized public areas. All in all would recommend
First time at Secrets Capri Riviera, but DEFINITELY not the last! It is a smaller resort so by the end of your stay, you will know most everyone by their first names. EVERYONE was friendly and gracious from the time we got there til the time we left. Food was excellent and the drinks were great. Very relaxing around the pool area or out on the beach. Juan at the pool bar is a FANTASTIC bartender!! We will be back!!
All 3 Times Wonderful!
Great Rooms, Great People, lots of amenities, and beautiful grounds. Pool is clean and waiters are fast! We will continue to go back, we love this place! Food at the Buffet and at all the restaurants is very good, Our favorite is the cactus Club for Prime Rib Tacos and Shrimp Ceviche!!!
Very nice experience
We were at Secrets Capri 3-11-17. Very nice place, really good food and drinks, great service, and excellent nightly entertainment. There are plenty of beach chairs and palaces. The waiters on the beach came by really often. Highly recommend.