TripAdvisor traveler ratingbased on 7151 reviews
Secrets Akumal Riviera Maya is set in the heart of Riviera Maya, just 20 minutes away from Playa del Carmen. This beautiful adults-only retreat offers an Unlimited-Luxury® experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. You can even swim with turtles from the resort’s beach.
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Ratings & reviews
TripAdvisor traveler rating7151 reviews
I stayed at this hotel in early December. I loved the entire time that I stayed at this property. From the moment that I walked into the entry way, I was amazed at its beauty. The whole resort has such a lush, romantic feel to it. My room was perfectly decorated, such beautiful colours and modern decor. I had a swim out suite and it was great to have my own little slice of heaven to visit if I wanted to peace and quiet. The food was excellent, great variety, food substitutes and accommodations for any allergies as well. The staff are very friendly, accommodating and made me feel like I was royalty. I highly recommend this resort to anyone!!! I tell all of my clients that this is worth the drive from the airport.
this is a luxury hotel, you are treated so well from the moment you arrive until you leave. It feel like every staff member goes out of their way to make you stay fantastic. They have 3 pools all with different environments. One is a quiet pool with spa music and so relaxing. The beach is great with good snorkeling, i went out several times a day. The food was fantastic and the room was modern and spacious. It was the perfect get away.
This AM resort was fabulous! Clean, amazing service, beautiful beach great food. This was an adult only resort with perfect beach service and perfect times of music and quiet time. Best place to go for relaxing vacation. I highly recommend this resort! Rooms were spacious and comfortable with great maid and turn down service.
BEST DESTINATION WEDDING
“ The best WEDDING we ever attended!”. These are the words from all of our guest in our wedding. Having a SAME SEXmarriage in a different country is a challenge, but it went perfectly for our us and our guests. The wedding planning went very smooth because WE have the best Wedding Coordinators, Abi, Jazmine, and Carolina. They were very helpful and understanding with me because my goal is to have the best experience for us and for everyone. WE can’t ask for a better place for a destination wedding. We had a WELCOME PARTY for all our guest, we highly recommend FIREPIT with BBQ at the PLAZA AKUMAL. This was an awesome experience for all. The weather during that time was not great so we have to move it in the ballroom from the garden. But this didn’t put a damper to our wedding festivities. This shows how prepared they to any situation that can happen. SECRETS AKUMAL is the best place for special occasions and best vacation. From the moment you stepped foot in the property to the time you leave, you will have the best experience you ever want. The beach, pool, room and amenities, activities, and especially the FOOD were very good. This is one of the best vacations we ever had. WE are very happy the we choose SECRETS AKUMAL for our wedding. We had a great time! WE will definitely coming back. We highly recommend this place.
Wedding at Secrets Akumal!
Wedding Review Secrets Akumal Wedding Date: December 16, 2019 Total Guests: 21 guests Wedding Coordinator: Abi Trip Coordinator: James with Be All Inclusive Package: Ultimate Wedding Package Welcome Dinner Location: We all met at rendezvous bar and had drinks and split up and went to dinner. It was simple and worked out perfectly!! We also brought welcome bags to hand out to everyone, they loved them! Rehearsal Dinner: The dinner was at Portofino. I don’t think the actual reservation was made because she acted like she couldn’t find my reservation and finally was like, there it is! And I could see them hurrying to put tables together. It turned out fine though! We had no wedding party, so it was just ten of our family members. I can’t even explain how amazing the resort was itself. I have no complaints! I went back and forth through resorts when I was originally planning my wedding and Secrets Akumal kept popping back into my head. I’m so glad I went with my gut. It was the arch and ceiba garden venues that really got me! The staff is so kind, the resort is clean, I did not want to leave. Wedding Day: Wedding Location: The Arch Cocktail Hour: Ceiba Garden Reception: Ceiba Garden I was supposed to have a separate room to get ready in, which I did, however I wasn’t able to get into it til 1230 when they originally said 11. I felt rushed due to that because I was doing my own hair and wanted to start at 12. They didn’t tell the makeup artist which room number I switched to so she was 30 minutes late but that was not her fault. They gave me a room literally right next to the arch which was perfect! I hired Sara Tamargo for makeup and the lady who came did such a great job! I highly recommend. Ceremony: The arch for the ceremony was gorgeous! The wooden arch was an upgrade with the greenery and floral arrangement. The officiant was great too. Everyone commented how beautiful of a ceremony it was. I wish I could go back and walk a little slower down the aisle! Haha I was so nervous. Cocktail hour: This was great according to our guests! We didn’t get to experience any of it since we were taking pictures with our photographer. We upgraded to the votives and greenery on the cocktail tables. I brought a signature drink sign, welcome sign, find your seat sign, guest book etc and the coordinators set them up perfectly. We had the included 45 minute mariachi bed which I was heard was a hit! Reception: We upgraded a lot. Wooden tables, Louis chairs, wooden sweetheart table. The flowers were AMAZING!!!! I was worried about the garland centerpieces as I wanted them to be full and luscious and were they ever!!! I also upgraded my bouquet and it was beautiful. I brought my own votives but also upgraded with the glass candle vases. I brought my own tablecloths, menus and name place cards. Dinner: Bruchetta, tomato basil soup, caesar salad, surf and turf and tiramisu. The steak was cooked to perfection! Our wedding cake was tres leches which was also perfect. I’m sad I only was able to have a bite as I was too busy on the dance floor. DJ: We hired the DJ and wooden dance floor through the resort. The MC was great. We had a ton of must play songs however I felt like only a few were played. We spent a ton of time on our playlist so I was disappointed that a lot weren’t played however a few songs were requested and I think the DJ played songs based on the mood. At the end of the night it’s all good, everyone enjoyed it! Photographer: We hired Arturo Aguilar who came with his assistant Karlien. They were both great. He stayed with me while I was getting ready and Karlien went with my fiancé. They were professional, patient and kind. I can’t wait to see my pictures! I really recommend them. The resort photographer was also there videoing the ceremony which is included in the package. We used the included photos a couple days later as a beach photo shoot and was able to get 50 photos with an included hardback book. Travel Agent: James Berglie with Be All Inclusive. I found him through a Facebook group. From the first conversation I had with him I knew I was in good hands! He made recommendations and gave me advice when needed. You can tell he is very experienced. He kept me updated the entire time through the process. The shuttle transfers through Lomas Travel ran smoothly. I highly recommend him!! Wedding Coordinator: I first communicated with Carolina who was great and responsive. Once it was time to start the real planning I was transferred to Abi. Thank you so much Abi for the great day. I wouldn’t change a thing! Trust them that your day will be perfect! All in all, I was soooo impressed and happy how everything turned out. It ran so smoothly. I really recommend Secrets and their wedding staff! Every single guest I had absolutely loved their stay.