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Hotel overview

Get exclusive perks during your getaway at Secrets Akumal Riviera Maya. Travel now through December 22, 2022 and receive:

Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• One 25-minute massage for one person, per stay
• Up to 50% off romantic dinner

Valid in Preferred Club Junior Suite Ocean View, Preferred Club Junior Suite Swim Out, Preferred Club Junior Suite Ocean Front, Master Suite Ocean Front, Master Suite Ocean View, & Presidential Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Secrets Akumal Riviera Maya is set in the heart of Riviera Maya, just 20 minutes away from Playa del Carmen. This beautiful adults-only retreat offers an Unlimited-Luxury® experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. You can even swim with turtles from the resort’s beach.

Location

Akumal
Cancun International Airport (CUN) : 57 miles

Property information

Year Built: 2015
Total available rooms and suites: 434

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Resort Fee – (Leave Resort Fee information if travel is still current.) 


Ratings & reviews

TripAdvisor traveler rating

5.0 12703 reviews
  • 5.0 star tripadvisor rating
    Wow, absolutely incredible!

    Secrets Akumal absolutely exceeded all of our expectations. It felt like a fantasy land. From the incredible dining, best spa I have ever been to, to the gorgeous setting, it felt like heaven. The best part of the whole experience was the staff. They went above and beyond and made us feel so welcome. 10/10 will definitely go back!

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Great time

    Hotel was great. We ate at O eana, Bordeaux, Portofino and the Mexican restaurant. All were good except the Mexican, definitely can skip. Swam with the turtles and Gina and Jorge were great guides. Did thr bike tour which was fun as well. The entertainment staff were awesome. Always looked forward to seeing Gina, Jorge, Gabriel, Abraham, Carlos and Kevin.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Secrets Akumal

    Service and food is top notch. I would definitely visit this Secrets again. This is a vacation to remember.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Great time

    We had a great time. The food is impeccable. Lots of sargassum which was unfortunate. They tried to clean it up but it was just too much. Was it worth the price? No. Pretty expensive coming from Canada. There were about 6 weddings while we were there. Assuming it is a hot spot for weddings.

    Jun 22, 2024
  • 5.0 star tripadvisor rating
    Perfection & luxury- customer service is unrivalled. Can’t wait to return!!

    We stayed here for 7 nights in June 2024. We have been to Mexico several times & secrets Akumal has been on my list for a while. It’s just simply gorgeous, a real relaxing adults only beautiful resort. We can’t fault it. The service is what makes this resort stand head and shoulders above other resorts for us. We’ve always had amazing service but this really was next level. Attentive & immediate without being too stuffy, the employees here really seem to love what they do & where they work. Stand out for us were Jesus at the swim up bar, Daniel at Barracuda bar (he makes the best margaritas!), fabiola at the spa and the pool concierge & pool waitress around the main pool (we didn’t catch their names !) however these are just a few of the amazing staff who all work so very hard. The resort itself is small but initially you do get lost a few times, mainly due to the meandering walkways under the foliage but it’s all good- you find your way to your room or a bar eventually! 🤣 The breakfast buffet & lunch buffet was amazing, freshly cooked food stations, including tuna, salmon or steak. The evening restaurants were generally very good, the only one we would recommend a change to is the seaside grill, the outdoors steak house. There are some more lights needed around the edges of the restaurant as it makes it hard to read the menu, and it was very hot! But honestly that’s us being picky & not a big deal at all! We had stunning weather, 32-35 every day with maybe 2 rain storms around 6am which passes quickly. It was almost too hot most of the time- so we spent all day every day in swim up pool floating around. All of the pools were busy but we never struggled to get a bed or good service. Our pool concierge was just wonderful, constantly checking in on us, changing our towels and making sure we had enough shade. We are now looking at coming back to here for 5 nights in 2025 and also trying out secrets maroma beach as a 2 hotel twin holiday. We would come back this year in a heartbeat but there are many other places to try. However if you are considering this hotel, stop thinking about it & book it! We bloody loved it & highly highly recommend. Almost 13,000 reviews don’t lie!! Feel free to message with any questions!

    Jun 22, 2024