TripAdvisor traveler ratingbased on 1141 reviews
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Ratings & reviews
TripAdvisor traveler rating1141 reviews
The good outweighs the not so good.
My husband and I stayed at this location June and September 2020. The good outweighs the not so good. The property is "aging" so don't look for the newest amenities. Each visit there was something that did not function properly (however in their defense you can experience this at newer hotels as well). However, the EXCELLENT customer service, location and access to the private beach will most likely keep this in our top choices to consider when visiting the area. I did not experience individuals not wearing masks (as listed in more recent reviews); but I did not eat at the restaurant on site. I do appreciate, with the latter visi,t the improved distribution of wipes in the rooms.
Although the property says that all guests must wear masks it is NOT enforced at all. People load into the restaurant with their unmasked family after they have traipsed thru the elevators and lobby unmasked. If you want to hang with Karen and Chad- this is your kinda place. N
Nice property great service
This hotel is nice, clean, the property has plenty of nature as well as very nice facilities. In addition to all that, the service is fantastic. Staff in this hotel goes out of their way to make sure your stay is a good one. Safety rules during these times are very well implemented.
No masks, no supervision
There was absolutely no regard to the wearing of masks last night. While attempting to go to the bar we encountered screaming, uncontrolled children running around in large groups with no masks on. This bar was like a birthday party at Chuckee Cheese. When I spoke to the manager on duty he told me this did not happen. This hotel is not enforcing proper Covid practices. Very upsetting that this “manager” said I was not telling the truth and that rules are not taken seriously.
We were only there one night. I wish it had been more. The room was very nice and comfortable and quite large. Great bed and pillows. Best sleep of my trip. And it was quiet. We had booked through their vacation planner and it worked out much better for the golf since there were some added extras thrown in that were nice. Because of Covid all the services are not available, but it didn’t affect us too much.