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Hotel overview

Overlooking the white-sand beaches and turquoise waters of the Caribbean Sea, Sandos Cancun - All Inclusive offers the perfect blend of natural beauty, luxury and sophistication, which makes Sandos Cancun - All Inclusive the ideal destination for travelers seeking first class facilities and services. Besides the ocean-view accommodations, guests can enjoy a world-class spa and exquisite gourmet cuisine with a huge variety of outdoor activities, excursions, nightlife and cultural attractions in Cancun.

Property information

Last Renovation: 2012
Total rooms: 214

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory effective January 1st, 2025, Sandos Cancun will transition to an adults-only resort, and children will no longer be permitted on the premises. However, we will continue to accommodate children for the remainder of 2024. We appreciate your understanding and look forward to providing a tranquil and relaxing experience for our adult guests in the future.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds. 
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 9638 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ALL 5 STARS!!!!

    Seasons was a great restaurant! I ordered the steak and potatoes. Pedro had excellent customer service. Will definitely recommend!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Seasons restaurant at Sandos Cancun

    A waiter was Freddy he was very polite and knew his job and was very pleasant and patient and he did a very good job and the meat at the meal was delicious. My whole family enjoyed it and we will be back again thank you

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing value!

    Absolutely wonderful time here, the entertainment was amazing!! Paula, Karla and Ariel were so great. And drinks yum😋 several restaurants to choose from, games every day, dancers, three different pools, we really had an amazing time at a tremendous value.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointed

    This is our second time here. The beer is never as cold as it should be neither at the bar or in the room fridge. Wish Ida known outside was under construction before I paid $3800! Most likely last time here. Just kidding, we will be back. Food and service are excellent! Hahahaah

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun entertainment!

    Paula and Karla bring all the energy to the pool and run some really fun activities. They made our experience at Sandos so much fun!

    Jul 03, 2025