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Hotel overview

Overlooking the white-sand beaches and turquoise waters of the Caribbean Sea, Sandos Cancun - All Inclusive offers the perfect blend of natural beauty, luxury and sophistication, which makes Sandos Cancun - All Inclusive the ideal destination for travelers seeking first class facilities and services. Besides the ocean-view accommodations, guests can enjoy a world-class spa and exquisite gourmet cuisine with a huge variety of outdoor activities, excursions, nightlife and cultural attractions in Cancun.

Property information

Last Renovation: 2012
Total rooms: 214


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Guests will have to pay an environmental sanitation fee upon check in to hotel. Rate is currently $26.06 Mexican Pesos (aprox $1.10 USD) per room, per night. Subject to change.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds. 
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7320 reviews
  • 5.0 star tripadvisor rating

    Amazing time , Roger was amazing. ,, lots of food options, from meat to vegan options and fruit , could order any beverage from roger and have it brought to us very quicky. Very clean restaurant 👌. One of the better places to eat.

    Jul 30, 2021
  • 5.0 star tripadvisor rating
    Amazing, perfect trip!

    I was so amazed by this resort. Every member of the staff was so inclusive, friendly, fun and so helpful! The parties every night were amazing, and the food was incredible. I hope I can come back to this resort again and again! Thank you, Sandos Cancún!

    Jul 30, 2021
  • 5.0 star tripadvisor rating
    Zandos Dining Experience A+

    Roger and Ricardo at Zando were very attentive and kind. What an amazing team that truly had our best interest at heart. They truly made the dining experience a memorable one for us. They were always with a smile on their face and were always making sure that we had everything we needed. Will visit again because of them.

    Jul 29, 2021
  • 5.0 star tripadvisor rating
    First Time Traveling to Mexico

    I want to thank Sandos Cancun for providing me with such a great experience. The food was great; the hospitality was even better. I also want to give a shout out to Alberto Reyes de Barra, Flavio and Alex our bartenders and Luisa she is awesome and very helpful! They were extremely professional, polite, a tentative and great people to be around. I will definitely be coming back. If you want to plan your trip to Mexico, Sandos is the place.

    Jul 29, 2021
  • 5.0 star tripadvisor rating
    Sandos Cancun

    Efrain was a awesome chef and Jesus was a wonderful server in the Japanese restaurant. Very good food and great service. The Sandos Cancun has exceded our expectations! We can't wait to visit again. Our family will enjoy it next time. Awesome place

    Jul 28, 2021