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Hotel overview

Overlooking the white-sand beaches and turquoise waters of the Caribbean Sea, Sandos Cancun - All Inclusive offers the perfect blend of natural beauty, luxury and sophistication, which makes Sandos Cancun - All Inclusive the ideal destination for travelers seeking first class facilities and services. Besides the ocean-view accommodations, guests can enjoy a world-class spa and exquisite gourmet cuisine with a huge variety of outdoor activities, excursions, nightlife and cultural attractions in Cancun.

Property information

Last Renovation: 2012
Total rooms: 214


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds. 
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 9357 reviews
  • 5.0 star tripadvisor rating
    Awesome concierge service

    Jessica Santos was the best in the Concierge Desk. Friendly, helpful, warm n beautiful smile. Also, Carlos was great in the same dept. thank you both. 💝 I recommend to visit Sandos if you are looking for a down & happy time to spend with your loved ones. 🩷☀️🩵🎈🏖️♥️🥳✌🏽

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    2 week all inclusive stay at the Sandos Cancun!

    Lots of options for pools and right on the beach. Stunning beach and the water is insane Lots of good choice with fresh fruit every course and good range of restaurants on site José and cristobal gave a great service during breakfast! Highly recommended :)

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    Great Staff and Activities

    Great time at Sandos! Abraham, Itzel, and Alex did a great job helping our group have fun all day and evening. Yoga, Volleyball, pool games, dancing etc - we always had something to do! Our first time at an all-inclusive resort and a great existence all around.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    First trip to Mexico

    Amazing resort with the awesomest entertainment team. Pool party, casino night, Mexican night all were fun activities:) Resort is clean with good service across all sections. Restaurant were good (Gajjin being our fav). Highlight was the entertainment team which made sure everyone is engaged with different type of activities throughout our stay at Sandos

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Always a great experience

    10 years anniversary weekend. Spent dinner at Sandos Seasons steakhouse and Pedro did an excellent job. He was very attentive, friendly and cordial. We keep coming back. Great experience! Maurizio and Imelda. The seafood dinner was outstanding. Tuna and tilapia cooked to perfection

    Apr 12, 2024