TripAdvisor traveler ratingbased on 1699 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating1699 reviews
My wife and I checked into this place on Sunday the 13th of September. We got into our room, We know its older, as we have stayed here before. Definitely needs updating, but it has gone from needing updating to needing demolished! We got into the room and went out to dinner, getting back around 10pm. The room felt warm and we wondered if the ac was working, after around 1 hour of it not cooling off we realized there was a definite problem. We put up with just the just the blower fan for the night, and the next morning I went to the front desk. The woman there was VERY NICE she moved us right away to a "better room" . After getting into the new room we went to the beach, which they never told us was being dredged and had a HUGE pipe running from siesta to the end of lido beach . Now onto the room it was cool enough so the a c did work but, Paint peeling off the doors , MOLD on the pillow, Fixtures were disgusting, A C Vent mold also and the ceiling was blistered and damp the parking garage on the second floor where we parked NO LGHTS and garbage at the entrance laying around everywhere. When coming back one night around 10 there were 2 racoons rummaging thru the piles of junk on the first floor of the garage. I feel bad for the front desk personne this place should be closed and rebuilt. I understand that this is supposed to happen at some point in the fluture. The thing is they are milking it till the end and just making people mad by staying open with this terrible building
One night stay
My family and I stayed for one night. Is a very old hotel, humid rooms,carpets in hallways (crazy to be beach front) I was disappointed because pictures in website show a very different thing. They really need update it.
Worst Birthday Present I Could Have Given My Poor Husband
This is by far the most disappointing motel stay I've ever experienced. The first room had ridiculously old mattresses that looked more like a sway-back horse than a bed and there was a poor whining dog in the room next door that would not be quiet. The staff were kind enough to move us to another room but this wasn't any better. This room smelled like the last guest smoked weed in here and there were ants EVERYWHERE in the bathroom and the sink and counter outside the bathroom. There was also someone else's used soap on the window ledge in the shower. If there had been another beach front room available we would have left. This place calls itself a resort but it is a trashy motel. When I told the front desk about the ants they said they'd have someone spray for ants while we were out.Foubt that happened as there more ants in the room when we got back than before we left.I went out my car and got disinfecting wipes to take care if the ants. Got better results than whatever they say they did. Shame on this company for how they misrepresented this property online. The rooms in the photos look nothing like the dingy dirty ant ridden rooms on site. The carpet is old and musty, the paint is peeling and mildewed in places. The whole place is disgusting. I will be reviewing this place accordingly on every site possible. The worst part is the front desk staff tried but they are clearly understaffed for what is expected of them. Despite their kindness it was not enough to make up for generally awful this place is. This was supposed to be a romantic little getaway for my husband's birthday. What a disappointment to have this special occasion ruined.
DO NOT STAY HERE!
This hotel is extremely outdated and poorly run. Despite being located on the beach (which was closed), the rooms were dirty and reeked of mildew. Sinks/tubs were slow to drain and the water quality was highly questionable. With the exception of one person, the hotel staff was unfriendly and unwilling to assist with basic requests. This was obvious at the pool bar and front desk, who did little to control guest behavior and late night noise. Don’t be fooled by attractive rates and location. The entire resort needs to be renovated. The only plus was the food service, prompt and very good.
Should have went down the road.
I dont typically get worked up over a bad experience. This place is beyond repair. Beach access is laughable there is major construction going on right now i will share pics. We were able to get into the water but it was nasty. The beach is filthy a very thick seaweed barrier before getting in the water. I would advise that you bring water shoes because the layer of shells is pretty bad walking into the water. We had old M&M's all over the floor when we got in. My friend had old moldy chicken wings behind his desk. Both rooms smelled bad especially his because of the wings there was even an ozone machine sitting outside his room im sure they were trying to get the smell out. Its sad because the pics fool you but just read the bad reviews and trust them. The good ones are paid or are in other rooms I guess. We ended up going down the beach to get in most the day the resort fee is not worth it when there is no services or a nice beach. Couldn't even get beach towels outside.