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Hotel overview

Overlooking Puerto Rico’s famed Condado Beach, this relaxing oceanfront resort appeals to families, gaming enthusiasts, beach lovers and couples looking to tie the knot. Where fun, sand and sun greet each new day, guests of the resort enjoy a modern, on-site casino; a sparkling pool complete with a children’s pool, water slide and whirlpool; romantic wedding services; a fitness center and a selection of inviting restaurants and bars. An upscale oasis, guestrooms and suites at the resort were also designed for your complete comfort with cosmopolitan décor, a private balcony, Revive bedding and flat screen HDTV with jack pack and iPod compatibility.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 5 miles

Property information

Year Built: 1995
Floors: 21
Total rooms: 513

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory San Juan Marriott is a smoke free resort. To accommodate the needs of guest who smoke, San Juan Marriott offers special designated smoking areas outside the building.
Advisory Parking is $20 per night plus 11.5% tax.
Advisory A minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory resort fee is included in your vacation price.

Resort Fee Inclusions (inclusions are subject to change without notice) 

• Beach chairs and umbrellas.*

• US $30.OO Casino match and play coupon at check-in (once per stay).

• Daily Two (2) hours Bicycle Rental.*

• 30 minutes use of internet at the Lobby Computer stations.*

• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**

• Daily One (1) Hour Aqua Aerobics Classes**

• Daily One (1) Hour Latin dance Classes**.

• Daily One (1) Hour Yoga Classes.**

• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)

• In room Coffee & Tea.

• Local calls( Metro Area) and free 1-800 calls.

• US & PR Long distance calls.

• Enhanced High Speed Internet Access in room and hotel public areas.

*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.

**For information and reservation visit our Wellness Center reception.

The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8214 reviews
  • 5.0 star tripadvisor rating
    Great family vacation

    Perfect location. Lots of great restaurants and shops within walking distance. The pool is nice and there are plenty of activities during the day. The beach is the best in that area. When we were there the waves were enormous! The casino is great. Plenty of tables to play as well as tons of slot machines. We also liked that the pool was open later in the evening. We have stayed many places where it closes too early. I have to add - our housekeeper, Sheila was the best. All the staff was welcoming and friendly.

    Apr 12, 2024
  • 4.0 star tripadvisor rating
    Overview

    Cabana rooms were great but 131 was awful with noise from hallway, landscaping and housekeeping. No restaurant on site except pool bar and breakfast buffet. No shop onsite but very close. Condado is a unique, URBAN, beach destination. The resort is small but the casino always well attended.

    Apr 11, 2024
  • 3.0 star tripadvisor rating
    Clean Hotel and Area but very expensive.

    The resort was clean and the service was great. But at $800 per day i would hope so. $800 per day is for One Room with 2 beds. The food was extremely expensive. The breakfast buffet for 2 teenagers and 2 adults was $140 (tip not included). The only restaurant Giambis was way to expensive to have anything. A burger was $25. A beer is $8.00 and a cocktail $15. The beach was nice but the waves are crazy and never stop blasting. The area of Condado beach is very clean but very expensive. Old San Juan is awesome, but also expensive. With at least 1 cruise ship a day in the port there are a lot of people. Uber is way cheaper than the taxis and worked well. I think next time i will stay in the states and go to Charleston, S.C.

    Apr 07, 2024
  • 3.0 star tripadvisor rating
    Average but serviceable

    Came for my kids spring break 2024. 2 kids 8 and 6… the pros: the pools are nice enough, kids loved the water slide. Rooms were clean but pretty average. No bathtubs. The cons: place felt quite crowded. There is one tiny hot tub on the property which was not clean, water was murky and full of debris. The outside parts of the property felt a little bit run down, for example a lot of the lounge chairs were really old and cracked. The gym was adequate enough as far as equipment but it’s in a windowless basement space. The beach was essentially unswimmable due to rip currents while we were here. Ultimately the place felt a bit expensive for what you get, granted it was a peak week but overall PR felt expensive compared to other destinations. A very mid breakfast Buffett at the hotel was $44…. We couldn’t get out of any restaurant for under $100 (for example a breakfast place nearby: 2 orders of pancakes, an açaí bowl a fruit bowl and some coffees and juices was $100 incl tip)

    Apr 03, 2024
  • 2.0 star tripadvisor rating
    Room not delivered on time not even with the bonvoy membership

    The check in was ok but the room is not ready and it’s 4.30 pm and nothing. Thanks god I am bonvoy member.i expect that the room is ready before midnight other wise I will have to look for a different hotel. The guy at the check in was nice gentle but with no room assigned is not nice

    Mar 23, 2024