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Hotel overview

Overlooking Puerto Rico’s famed Condado Beach, this relaxing oceanfront resort appeals to families, gaming enthusiasts, beach lovers and couples looking to tie the knot. Where fun, sand and sun greet each new day, guests of the resort enjoy a modern, on-site casino; a sparkling pool complete with a children’s pool, water slide and whirlpool; romantic wedding services; a fitness center and a selection of inviting restaurants and bars. An upscale oasis, guestrooms and suites at the resort were also designed for your complete comfort with cosmopolitan décor, a private balcony, Revive bedding and flat screen HDTV with jack pack and iPod compatibility.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 5 miles

Property information

Year Built: 1995
Floors: 21
Total rooms: 513

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory San Juan Marriott is a smoke free resort. To accommodate the needs of guest who smoke, San Juan Marriott offers special designated smoking areas outside the building.
Advisory A mandatory resort fee is included in your hotel price. The fee is subject to change without prior notice. The information published here is to let the client know that the fee is included in the hotel rate. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory resort fee is included in your vacation price.


Mandatory resort fee inclusions:

- In room coffee and tea
- $5 Discount Fresh Bites Voucher
- Enhanced High Speed Internet Access in room and hotel public areas.
- 30 minutes use of internet at the Lobby Computer Stations*
- Boarding pass printing station
- Beach chairs and umbrellas*
- Entertainment with live music (may change seasonally)
- US $30.00 in Casino match play coupons.
- Two (2) hours bicycle rental.
- Two (2) hours use of Tennis Court (reservation at Fitness Center required) *
- Aqua Fitness Classes**
- Yoga Classes**
- Fitness Personal Trainer**


* Beach Chairs, Umbrellas, Tennis, Bicycle Rental and Internet access at computer Lobby Stations based upon availability and/or weather conditions.

**For information and reservation visit our Wellness Center reception

The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.

 

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7757 reviews
  • 5.0 star tripadvisor rating
    Best beach and casino hotel in PR

    As usual Marriott did not fail to impress. Loved this hotel inside and out. The decor is very stylish in both common areas and private rooms. The view of city and water from our room was to die for. The staff was excellent and everyone did a great job making you feel safe during stay during pandemic. Temperature checks at entrance and sanitizing stations throughout hotel. Only downside was maid service is not available during pandemic which is understandable. Enjoyed the casino and pool was lovely. Everything was socially distanced. Also beach access was priceless. Would stay here again and again!

    Jan 10, 2021
  • 5.0 star tripadvisor rating
    Amazing! Great couples getaway! Thank you Celimar and Coralys!!

    I'll admit that this didn't start off well...I bought a voucher from Travelzoo and had a helluva time trying to contact the property to make reservations. When I was finally able to reach someone I was lied to about the reservation being made by Juan Gonzalez. I called to get information and found out the reservation wasn't made at all. Luckily I reached a professional, Celimar. She made my reservation and ensured me that everything would be ready for me when I arrived and it was. I was upgraded to a corner suite and given casino vouchers by her and another great woman, Coralys. I took those casino vouchers to the blackjack tables and won enough to nearly pay for our trip! We were there for three nights and had a fantastic time. The food was amazing and the hotel amenities are well-kept (the pool was a little cold but that's a small thing). They had bicycles right out front that was free for guests and we took a long ride around the island that was one of the highlights of the trip. (This is not the forum to speak about THE highlight as that would be inappropriate but let's just say we put that wrap-around balcony to great use!) There was also a Journey tribute concert that the hotel put on that was fun! The hotel is right on the beach and our view was FANTASTIC!! The beach was clean and a lot of fun. Rooms were pretty standard but clean and spacious. Covid procedures were on point and we felt very safe. This is definitely THE hotel we will be going to anytime I visit San Juan.

    Dec 31, 2020
  • 5.0 star tripadvisor rating
    Amazing, perfect for families.

    Marriot is AWSOME. I am a member and I go quit often, it is INFRONT of the perfect beach with a great pool and a huge slide. There are many different rooms, a casino, restaurant, great service, and they even have a gelato and pizza place in the front. It is also right INFRONT of Starbucks and a burger place. I recommend you go there. Also, there is a kitty pool that is huge with fountains perfect for little ones.

    Dec 02, 2020
  • 5.0 star tripadvisor rating
    Love the Casino here!!

    I love the Casino and it's open!! The parking is very convenient. They even have a coffee shop inside "La Panadería" where Nellie was the BEST!! She's very kind, attentive and even loving when she's serving you!! Here they have local coffee which allows you to get really good local coffee!!! I had a cesar salad, a water, a coffe and a "quesito"!!! The hotel has live music (im not sure these days) and amazing Pool facilities for all! Conferences and training areas are also great, lovely and comfortable! The rooms are very comfortable and the staff is really nice! I just love the lobby area because during the day it’s nice and relaxing and at night offers lively music and dancing some days!! The beach seems a bit unpredictable in this area, but so many lovely beaches in San Juan to visit also!!!

    Nov 29, 2020
  • 3.0 star tripadvisor rating
    Location

    Location is great, it’s on the main Ashford street. Lots on everything you need on that street. The hotel itself is outdated. I was in a king size ocean view room in the main tower. Only great thing about the room was the view. Everything else was the definition of outdated. The balcony could use more cleaning as well. The breakfast was great.

    Nov 27, 2020