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Hotel overview
Location
Puerto Rico - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory resort fee is included in your vacation price.
Resort Fee Inclusions (inclusions are subject to change without notice)
• Beach chairs and umbrellas.*
• US $30.OO Casino match and play coupon at check-in (once per stay).
• Daily Two (2) hours Bicycle Rental.*
• 30 minutes use of internet at the Lobby Computer stations.*
• Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**
• Daily One (1) Hour Aqua Aerobics Classes**
• Daily One (1) Hour Latin dance Classes**.
• Daily One (1) Hour Yoga Classes.**
• Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)
• In room Coffee & Tea.
• Local calls( Metro Area) and free 1-800 calls.
• US & PR Long distance calls.
• Enhanced High Speed Internet Access in room and hotel public areas.
*Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.
**For information and reservation visit our Wellness Center reception.
The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.
Ratings & reviews
TripAdvisor traveler rating
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Amazing time at the San Juan Marriott!
I cannot say enough good things about this hotel. Hotel is spotlessly clean, friendly staff, the Mercado had fantastic coffee. Casino was fun and also very clean. Pool and beach were so lovely (pool deck is very slick though so definitely be careful!) Fun waterslide. I didn’t come with children but saw lots of kids having a great time. Everyone was attentive and helpful. Our room was comfortable and we slept very well. I would come here again and again!
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The team here truly make this the best choice of where to stay in San Juan
The best decision we made was choosing this hotel. It was located on the beach, close to everything. But most importantly, Every single person we came in Contact with was an absolute delight. The team here went above and beyond to accommodate our every need. Whether it related to our dietary restrictions or going above and beyond to help us coordinate our stay. I’d like to give special acknowledgment to Nelson the chef, Maryanne our server, and the wonderful Nathaniel at the front desk. They made us feel so welcome and didn’t think twice about going the extra mile. We will certainly be back for a visit soon. It’s people like them that make a company go from good to phenomenal. Thanks for the fantastic service! We can’t tell you how much we appreciate it.
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Amazing birthday / Anniversary trip!
We recently stayed here over the July 4th weekend and couldn't have chosen a better place in Condado. We arrived around 2 a.m. and were warmly greeted by Ms. De La Rosa at the front desk. She took the time to explain all the resort amenities and what was included in our resort fee, which we made sure to take full advantage of. We had two separate reservations but were promptly accommodated in the same room, which made our stay seamless. Thanks to my status, we were also upgraded to a beautiful corner room with an ocean view. Breakfast at the on-site restaurant was excellent. We received daily vouchers, and each morning we were served by Marlene, who was absolutely amazing. She made sure our coffee, mimosas, and water were always refilled and ready without us having to ask. Each day on the beach, Miguel effortlessly set up our chairs, umbrella, and table—always with a smile. Moses, the security guard, was also a pleasure to see around the property. His friendly demeanor added to the welcoming atmosphere, and it was great to see him throughout our stay. Needless to say, I will definitely be coming back, even as a local who just needs to relax.
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A resort that will exceed your expectations, and which has upgraded what was already top notch service by staff
My second time staying here as a NAPS state Executive board member. As a manager myself, I am infinitely impressed by the first class and personal level of customer service provided by the entire staff at this resort. You need not leave the site to enjoy your entire vacation, they will wait on you hand and foot. Visit the private beach or pool and enjoy a tropical drink served to you while you sunbathe and swim. Hit the casino and enjoy the ambience whether you’re winning or losing! You can enjoy delicious on site dining downstairs beachside, in the lobby a la carte, or Italian food right outside the front doors. However; if you are craving local fare including but not limited to authentic food, desserts, and/or souvenirs, you need not walk far down the road in any direction to find what your heart desires.
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Great place to stay
We stayed here for a night before a cruise. The room was a little late but when we got in it was clean and very nice. We had a great view of the pool and ocean. The pool was exceptional. Great music and overall vibe. There is easy access to the beach and plenty of security to keep the riff raff out of the hotel areas. Food is really good too and the service was great.