TripAdvisor traveler ratingbased on 2062 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating2062 reviews
Wow Beautiful Renovation!
Strange but wonderful time to travel, we stayed at this hotel earlier this year before covid, we got a new renovated room and loved it. This trip We checked into the finished renovation with Jennifer who was friendly and so helpful! Thanks for taking great care of us, we had a wonderful room! The renovations are so great and once you park it’s easy to get anywhere around the river walk. Riverwalk is open and it’s a wonderful time to explore without the crowds. Thank you Alexander for checking us out, super friendly and helpful as well. Excited to return to the hotel once covid is over and see everything in full swing. The hotel is clean and you feel very safe staying here.
In town for a Wedding
We spent one night in SA for a wedding we attended close by. Check in was quite chaotic plus valet is closed down. Our room was a King on the 36 floor, small but very clean. Disappointed there was no coffee in the room. With so many other choices, I’d probably stay somewhere else next time.
Hurricane Laura Evacuation
I would like to say thank you for your wonderful hospitality as they housed many of us from the southeast Texas area. Although, some weren’t as appreciative and destroyed their beautiful property, I’d like to apologize on their behalf . I slept so comfortable and felt blessed to be accommodated in such a beautiful place and room. Thank you ! Words can’t express how much I appreciate this. With everything going on , this meant the world to me .
Fernando is the best!
My family and i arrived at the Marriott River center due to evacuating from Galveston. We were only there two nights and the stay was absolutely wonderful. We ordered from the bar/restaurant there and it was a busier night than expected and Fernando made sure to take care of us as if we were the only people there! I really enjoyed the updated rooms. Everything was wonderful we will be back soon.
It was beautiful the only problem was every morning we woke up to 2 different outlets making a clicking noise and the light where the sink was kept on going out. Every time we told the front desk they said someone would fix it and the next day we had the same problem.