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Hotel overview

Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.

Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together. 

Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, reservation-free dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.

Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 13 monster slides, four splash pad slides, two lazy rivers, and a range of pool amenities. The response from our guests has been overwhelmingly positive. Due to external factors, particularly unusual weather conditions in the region, the completion of the final monster water slide has experienced a necessary extension. To address this, we have proactively rescheduled its availability for our mutual clients to October 15th. 


Property information

Total available rooms and suites: 840

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Hotel wants to notify that from 1 May 2023 Ma Maison restaurant will be an adults-only (18+).
Advisory Please be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3859 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awsome

    My time at the Royalton has been great weather great food was good every one so nice my favorite employee My bartender jorge was amazing super great super nice maybe even call him a friend would recommend him for anything if anyone deserves a promotion it would be him

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Boot camp burner

    Had a great boot camp with Josh (instructor). The gym had a beautiful view of the ocean. The workout had many intense moments exercises that were better than my gym back home. Way to go Splashes resort, I’ll be back again with all of my friends.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    CHEF ARTURO AT ZEN WAS GREAT!!!

    Chef Arturo at Zen teppanyaki was great!!! The best place to eat at Royalton Splash.This restaurant is my favorite restaurant of Royalton Splash !!! Y recomendé it a lot 5/5!!! The games and all is really fun for family . Y LOVE THE FOOD !!!!!!! 100000000/10 Chef Arturo is really good chef and kind and funny .

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Family Holiday

    Chef Jonathan is the best! @zen One of the best all inclusive restaurant options at Splash Rivera. Evening entertainment is also quite good. If you can. Go Diamond Club for a really treat! Pools are nice and clean. Service excellent! Far away from other towns but great if you want to chill and do nothing.

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible, nightmare experience on all levels.

    This hotel was a total disaster. Food was terrible, rooms were disgusting, dirty. Air conditioning was terrible, turned down to the lowest setting was extremely hot. Didn't sleep nights. Extremely loud at all times during the night. Tried to book a return flight 2 days early so we could leave this place and couldn't get a flight. My friend had a huge hole in the ceiling of her supposedly higher priced premium room which crashed to the ground at 2:30am. She spent an hour in the lobby till they could get her another room which they had no key for her to get in and out of the room. Took us 2 hours the next day to get her a key. Food was terrible. Need I say more, this was a nightmare. Can not believe this is supposedly owned by Marriott. Chips out of the flooring in my room, mold all over the bathroom. Room smelled like dead fish also. We can't believe the health department has allowed this place to stay open. Room was filthy when we got into the room, previous persons stuff all over the room and was filthy.

    Apr 23, 2025