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Hotel overview

Get exclusive perks during your getaway at Royalton CHIC Suites Cancun Resort & Spa. Travel now through December 22, 2022 and receive:
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages

Valid in Diamond Club categories. Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/ not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.

Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. This new generation all-inclusive hotel offers an adults-only social vacation experience like no other. From the unlimited à la carte dining, including Agave, an authentic Mexican Restaurant, to our signature DreamBed™, every detail has been carefully designed to deliver personalized service. Choose from the Resort or Diamond Club™ sections and experience the perfect vacation with superior service and upscale amenities tailored to meet your every need. The icing on the cake: you can get from the Cancun airport to our resort on the vibrant Cancun Strip in under 30 minutes.


Cancun International Airport (CUN) : 11 miles

Property information

Year Built: 2019
Floors: 16
Total rooms: 180


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Spring Break Policy - We cannot guarantee a spring break-free environment.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 4058 reviews
  • 5.0 star tripadvisor rating

    This resort is amazing! I did the push-up challenge and won the prize massage! Gloria, Adrian, inty and Daniel were great employees of the resort. Highly recommend :) I was so impressed with their kindness/care and resort features.

    Oct 05, 2022
  • 5.0 star tripadvisor rating
    Amazing 10 days at the royalton chic

    I firstly want to start by saying how amazing every single staff member is .. honestly they are a credit to the hotel the hotel would be no where near as fantastic without them ! From the waiters to the entertainment staff cleaners and receptionist everyone is so happy and smiley nothing is to much to ask ! So thank you to every member off staff We also got to see some baby turtles hatch and let them into the ocean ! Which was amazing Rooms and the whole hotel are stunning cleaned to perfection only issue is the damp due to humidity this isnt the hotels fault its just due to the climate The food - this is my personal preference the buffet and agarve are not for me there is far to much choice in the buffet its more quantity over quality my tip would be to simplify and have more quality over quantity all the other restaurants are fab never had an issue getting into any .. the food could just be a little warmer Entertainment was always fab throughout the day and during the evening it is abit repetitive tho if you are here for longer then a week.. i would suggest maybe in the martini bar mix up the music instead of dance music every single night Diamond club- we did not upgrade to diamond club my advise to anyone thinking about it would be not to bother there was never an issue getting into restaurants the alcohol on none diamond is still branded smirnoff hendrix barcardi etc and everyone i spoken to who had diamond club was at the normal pool anyway as the diamond club pool was so tiny and no atmosphere My tips for the hotel would be- utilise the outdoor theatre for more of the night time entertainment as the space is great alot of it was indoors during our stay As i said previously mix the music up abit during the evenings Have the lifts looked into my god they are terrible we waited 8 minutes for one one night i think they need to be reprogrammed to stop and pick people up instead of going past the floors All in all a fab 10 days i would return with no hesitation

    Oct 04, 2022
  • 5.0 star tripadvisor rating
    Awesome weekend trip

    My friend and I did a much needed girls trip and it was well worth it. Staff is AWESOME, good food, and great parties. Hotel is clean and everyone we encountered were eager to assist us. Don't hesitate to book. Danny and Juan at the main bar are FANTATIC! Kuddos to the management and staff.

    Oct 04, 2022
  • 5.0 star tripadvisor rating
    Best hotel in the 20 years I've been going down south!

    Guys don't be scared to book this hotel. It's much more expensive than you average hotel of course, but if you can afford it, you will treated like a King/Queen during your entire stay! Food was amazing! I went in September 2021 during the food and drinks festival (since it's over a year old, I couldn't mention September 2021 in the title, hence the November). International chefs from Master Chef were there during the 1st week of .y 2 week stay and they had a 4 course dinner with wine pairing every night 🤤 Spa and massages were exactly what we are used to in Canada! Entertainment was fantastic! See Viviana who is super friendly :) Nothing bad really to say about this hotel. Book with 0 hesitation

    Oct 03, 2022
  • 5.0 star tripadvisor rating

    Ramses and Josabeth had excellent service !! They remembered us as bartenders and made every drink tailored the way my group liked it. They also made it fun and interactive by allowing us to pour our drinks

    Oct 03, 2022