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Hotel overview
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages
Valid in Diamond Club categories. Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/ not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.
Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. This new generation all-inclusive hotel offers an adults-only social vacation experience like no other. From the unlimited à la carte dining, including Agave, an authentic Mexican Restaurant, to our signature DreamBed™, every detail has been carefully designed to deliver personalized service. Choose from the Resort or Diamond Club™ sections and experience the perfect vacation with superior service and upscale amenities tailored to meet your every need. The icing on the cake: you can get from the Cancun airport to our resort on the vibrant Cancun Strip in under 30 minutes.
Location
CancunProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - We cannot guarantee a spring break-free environment.
Ratings & reviews
TripAdvisor traveler rating
8119 reviews
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Jul 13, 2025BEST EXPERIENCE WITH LIO!!!
Lio was amazing! He made all the activities and games very enjoyable and was welcoming to everyone! He was charismatic and friendly with us and kept the energy very high! We are very glad we met Lio as he made this experience more than exciting! We hope to see Lio again at Royalton Chic.
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Jul 13, 2025
vacation in Cancun
I arrived here and I am loving it, the entertainment team is amazing super friendly, especially Leo from the vibe team, he was super helpful and make sure to try and include as many people in the activities.
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Jul 13, 2025
Amazing Service
Kuri at Royalton Chic Cancún was absolutely amazing in service. I would recommend this resort to anyone visiting Cancun Mexico.
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Jul 13, 2025
Amazing time so much fun with moments of relaxation! Food was awesome!
We had an amazing time. Lio from the Vibe team was amazing. He had so much energy and kept everyone entertained. He goes above in beyond to make sure everyone is enjoying themselves! Marisol and Arturo was amazing as well. They would ensure you had everything you needed for a comfortable stay! They text you to tell you when they are on the way and kept you updated on all the daily events! Thank you for an awesome vacation!
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Jul 13, 2025Great Service & Beautiful Resort – But Limited Late-Night Options
Staying at the Royalton Chic Cancun was a truly enjoyable experience! I specifically wanted an all-inclusive, adults-only resort, and I’m so glad I chose this one—booking the Diamond Club is absolutely worth it. From day one, Sandra and Victor, our butlers for the week, were incredible. They ensured all of our needs were met with ease and professionalism. Whether it was making dinner reservations or answering general questions, they were just a quick text away. Sandra even showed up after a few of our reservations to check in personally—her genuine smile and warmth were a daily highlight. The one downside, however, is the limited late-night food and drink options. Most outdoor bars and restaurants shut down around 7 PM, and the outdoor pizzeria closes as early as 5 PM. For an all-inclusive resort, I expected longer hours. There is a lobby bar that stays open until around 11 PM, and the rooftop club (Level 18) stays open until about 1 AM on event nights—but otherwise, options are limited. Also, while it is an adults-only resort, the crowd skewed younger—many guests seemed to be in the 21–25 age range. If you’re seeking a more laid-back or mature adult atmosphere, you might want to explore other resorts that cater to that demographic. It would’ve been nice to see a better balance of adults across age groups. That said, the service—especially through the Diamond Club—was outstanding, and the property itself is beautiful and well-maintained. With a few enhancements to nighttime amenities, this could be a five-star destination