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Hotel overview
One of Jamaica’s best all-inclusive resorts, the elegant Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort promises guests a luxurious escape, surrounded by stylish architecture, a pristine beach and soothing tropical breezes. This new-generation all-inclusive property offers discerning travelers a family-friendly vacation experience with entertainment for guests of all ages including a lazy river.
Designed to deliver unrivaled tropical getaways, from the unlimited à la carte dining to the signature handcrafted DreamBed™ mattresses, Royalton Blue Waters Montego Bay sets itself apart. Guests can take advantage of the ‘stay at 1 play at 2’ benefits of side-by-side luxury all-inclusive resorts with access to adjacent Royalton White Sands.
Location
Montego Bay, JamaicaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7061 reviews-
Great Service
Diamond Club is amazing with Butler service, all food included, fridge refilled daily and beverages are included Our swim out pool was a nice touch to our suite. Food overall was disappointing, but the resort is great. Ricardo and Fitzgerald were the best Butlers. Would request then if we go back.
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Hate it…get me out!
I am writing this while I just spoke to the front desk agent to see about checking out early because I want out today. The worse property I’ve ever stayed in. I’m not the one who writes reviews but this place deserves one. Let start with my check in, Chanel was not welcoming didn’t give me no info on the property. And just a terrible interaction. Luckily Jermaine who is a butler was able to give me the run down while taking me to my room and he was very welcoming and helpful. The staff are rude I had to go on a chase from place to place just to get food. I asked a waitress for a drink and she literally sent me to the bar. This is my third time in Jamaica and maybe the 20th time at an inclusive and the service here is disgusting. And let’s not mention the same waiteress that was picking up drinks and was pouring the drinks into a plant I was next to and bees starting flying out of them. Not only did she did this once, not twice but 3x I had to move. Now they are telling me a two night charge will apply for staying one night if I check out tomorrow. Which is absurd since my rate does not have any restrictions and I myself have worked in hotels and know how things are ran from the front and back of house. Save your coins and don’t even come here!
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Please find somewhere else my LGBTQ colleagues
To the Alphabet gang (LGBTQ) this is NOT a place for you! Me and my boyfriend went for our anniversary and we did not have a memorable experience at all! Please avoid! We were discriminated by the hotel staff and front desk personnel and after we submitted our complaint it took them days to apologize and they never even acknowledged it was our anniversary like putting the “Happy Anniversary” ribbon, but the straight couples did. Just avoid this place.
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This hotel has just gotten old
Please read recent reviews as the old ones are not accurate anymore! We’ve been here in 2019 and we loved it the reason why we came back! But the hotel is just broken , no renovations have been made since! Rooms: broken bathroom door, the flush works sometimes and sometimes don’t Balcony door does not lock They don’t fill up the water in the rooms , in the fridge , so we had to beg every day to send us water , I say beg because we had to call a few times and every time they say they will send and they don’t Commun areas: only one functional elevator for a big building, used by guests and employees… so you literally can wait 15 min before getting to your room from the lobby ( we stayed at the 7th floor and we have 1 year old with a stroller) Buffet and food : buffet is just empty of food , they don’t fill it up, not even the plate, it’s just a joke! One stand of frying and the other one is closed sometimes for no reason , one guest had to complain for them to open the other one We lost water one evening and didn’t get back until late that night , so no showers after a day at the beach and the pool Coffee machine broken at the cafe bar, not many things available at this bar, it’s always missing something , we once had only one flavour of ice cream available, no cones and only forks available so we ate out ice cream with forks Jamaicans are mostly nice , so the staff is nice , some staff are rude but just humans being humans Not coming back to this hotel ,it was a waste of money and time
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One of the best weekends ever
Stayed here for my wife birthday weekend check in was a bit of wait, However as the evening went on things quickly changed, where the front desk was short the entertainment team picked up and at no point did they drop the ball with their vibrant dancing and singing set the mood for a experience like no other, Rushana seashell and Tamara from entertainment was exceptional in their services even tho we beat them both some on the ludo game, that hand the right characteristics for the hospitality industry bright smiles, right vibes, excellent customers hats off to you ladies. We will be back Thanks