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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating3895 reviews
Happily Over Night
Our overnight stay in Lagoon Tower was relaxing. Room was clean, comfortable and nicely decorated. Wendy at front desk was very helpful at check in, got early check in and late checkout. Grounds are beautiful and serine. Plenty of parking and solid WiFi. Lovely atrium allows easy stair walk up or elevator. There’s no business center but desk was happy to print documents I needed for Zoom meeting. I shopped before booking. This was least expensive (non dive) in Kailua town. Wife and I really enjoyed it. Would stay again.
Will be back
We had a wonderful trip during Covid. All staff we encountered was gracious and kind. Masks were required. Pool area is beautiful with the crashing waves. We were lucky to have an oceanfront room. Bed was comfy and sheets crisp. We can't wait to come back
Quick and supported
It was quick to check-in. I appreciated the text follow-ups. And I especially liked checking out by text. It was a pleasant experience. I enjoyed a clean, quiet room with an excellent view of the moutains. Easy access to town, as well.
Excellent Business Vacation
It had been a few years since our last stay at the Royal Kona Resort, and what a great surprise to come back. The recently remodeled rooms were nice, comfortable, and you can't beat the location! It's close to everything you need, and the pool and bar are right on the waters edge. The entire staff was full of aloha, and very helpful with any of our needs. Great stay, and we will definitely be back.
Room is nice and clean our tower was located near to the pool. The view from the pool was breath taking my daughter and her friend enjoyed it a lot, hitel is located close to other establishment for easy grab and go stuff. We had fun!