Wish you were here?
Hotel overview
Romer Waikiki at the Ambassador is for travelers who long for something different in a beach destination, who want to go out and explore Oahu beyond the surf breaks. It’s an easygoing gathering place where locals can linger, and the starting point for guests to discover Honolulu’s beating heart. From made in Hawaii swim-in film series and neighborhood conversations to off-the beaten path bike excursions and Surf with Aloha group paddles, guest will get more than just a great sustain. They’ll experience the real modern Honolulu.
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Amenity Fee Includes:
Ratings & reviews
TripAdvisor traveler rating
-
Lacked basic amenities
Single ply toilet paper. No working tv (maintenance even tried to fix it and after an hour blamed it on them “relying on Roku”). No working fridge (maintenance: “oh yeah these fridges don’t have fans in them so they don’t get cold”). No laundry. Room service only showed up once in 6 days. Only set of water dispensers had dirty filters. Only one microwave and one ice machine for the entire hotel (or should I say motel?).
-
Great accommodation!!
Our stay at the Romer Waikiki at the Ambassador was fabulous. Friendly, helpful staff, the room was clean and the beds were comfortable. Location was good, we walked everywhere we needed to go. Would definitely stay there again and recommend it to others.
-
Second time at Romer
The Romer is a safe and friendly hotel choice in Waikiki. Shopping and the beach are within walking distance. The staff is amazing and friendly. The only critique would be that housekeeping might be a bit under-staffed. It was my second time staying at Romer, love the boutique style pool and will stay again in the future.
-
Great honeymoon stay.
Friendly staff. Always ready to help you out with anything you need. Beautiful pool to lay about on but also only a 10min walk through a nice park to a good beech. The room had good upkeep and generous space. Excellent views in our corner room also. Good for those Friday night fireworks.
-
It was decent and fit the budget.
We stayed here for Christmas and New Year. For the most part the room was comfortable but had some quirks. This was our first stay here but fourth time back to Waikiki. Normally we choose something closer to the beach but this was what fit the budget. The Room I found the bed very comfortable. Pillows were satisfactory and the size of the room was also satisfactory. I didn't really like the washroom. I'm a shorter person so I found the counter to be too high as compared to other hotels I've stayed at. The shower was extremely underwhelming. It took a good solid 15 to 20 mins before the water ever got hot, especially in the evening and we were on the 7th floor. The air conditioner worked fine but would shut off if you didn't close the lanai door properly. It was a bit finicky. The in-room "amenities" were a bit disappointing. There wasn't a real coffee maker in the room, just an electric kettle. There also wasn't any stationary if you needed to quickly jot something down. The Safe was a good size and could put a good amount of stuff in it. Definitely big enough for a laptop. The Hotel Overall the hotel was average. There were nice lounging areas and had a restaurant connected. We only ate there once as it didn't really appeal to us that much. There was a New Years Eve party by the pool which you had to pay extra to attend and were not even allowed to use pool that night. As a person who actually paid to stay at the hotel I didn't really appreciate that. The Beach Candy was a nice perk, and gave us the opportunity to try paddle boarding for the first time ever. The staff were friendly and accommodating. As a whole it was a good place to stay. The resort fee didn't really reflect what I thought it should have in the "amenities". That being said, I probably wouldn't choose this hotel in the future as I just found the walk to the beach to be too much everyday. We did buy a Trolley pass. Which was a huge life saver, but trying to schedule your pickups in a timely manner was a bit of an adventure. We felt like we wasted a lot of time just waiting for the bus most days. So the location of this hotel isn't ideal if you are hoping to get the most out of the beach. Like I said in the beginning, we've been to Waikiki several times and are quite familiar with the area so we kind of knew what to expect staying here. But if you are a first-timer, save your money till you can book something much closer to the beach and more in the heart of Waikiki. As someone who has experienced stays in different parts of Waikiki over the years I recommend staying more central. Especially if it's your first time. Your experience will be so much better. If however, you are more of a pool person and don't care for the beach this would be a good place as the pool area is fairly nice. All-in-all it's Hawaii! Enjoy!