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Hotel overview
Valid for Suite Jacuzzi Ocean View room categories. Valid for contracted groups.
From specialty restaurants and first-class facilities to the exciting discotheque, relaxing spa, fun-filled kid’s club and sparkling swimming pools featuring the water park Splash Water World, this sprawling Mexican getaway provides family-friendly relaxation just a short drive from Cabo San Lucas. Fronting the famous Land’s End arches and one of Baja California’s most beautiful beaches, guests of all ages enjoy unforgettable vacation experiences at this inviting retreat.Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols.
Location
Cabo San Lucas-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
10967 reviews
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Jun 03, 2023Beautiful little place in heaven
We really enjoyed our stay. Very friendly staff willing to help and smile . Food was good the property was well taken care of . The drinks were on point. A big shout out to everyone that served us and can’t wait to see everyone again .
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Jun 01, 2023
Great Resort for All Ages!
We are in the middle of our stay and must override the negative reviews given. The resort shines from its recent renovations. The rooms are beautiful and well equipped. The food choices are incredible at every meal. The staff is friendly and seem to enjoy their work. This resort is an incredible bargain for the many amenities which abound. The pools are pristine and the Dos Equis is plentiful. And this 72 year old enjoys younger guests having fun. So there!
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May 31, 2023Love hate
Ramone was the greatest! The line to check in was long but Ramone took us to the checkout desk to check in and he explained the whole resort on the way to our room. The resort was beautiful and the view spectacular. Now the bad part. The noise from loud people down the hall’s echoes really loud. All the doors slammed shut and echoes through the halls. Got literally no sleep. The food why you could find something edible was a disappointment especially the Italian restaurant yuck! The tici tacos where good the burger and dogs at the snack bar where good. The alcohol was bottom shelf and watered down. The juice especially the orange juice isn’t real juice, which I have found throughout Mexico. The pools where nice with plenty of loungers. I will end by saying if your American you get served after locals at the bars.
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May 31, 2023Great experience
This one of the best resorts I have stayed in. The pools and the pool bars are amazing. Their entertainment options and the Riu parties were a lot of fun. The food and drink could have been better but not bad. The service was pretty good and overall was a very good experience. My husband and I had a lot of fun.
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May 26, 2023WORST CUSTOMER SERVICE EVER! I'LL NEVER STAY AGAIN!!
1. missed our flight, upon arrival they kept our reservation, BUT gave away our room to make more money of course! I reserved an upgraded room to be put in a BASIC room. When I advised the front desk, they denied it and the staff sat behind him and LAUGHED! 2. we reserved help with our luggage, for NO ONE TO SHOW UP, the guys were very nice who were assisting others, said NO ONE TOLD THEM about our room to get our bags. THEN the lady at checkout said I had to have the 2nd person there to check out so I had to run back to the room to get her while she was waiting for the employee to get our bags. Other than those rude check in and check out people and no refund for upgrading my room, the rest of the staff are wonderful! 3. Room was in the rear, all the way at the top with a view of the kids pool. Walking to eat or go to the pool was miles away. DON'T WASTE YOUR TIME HERE!