TripAdvisor traveler ratingbased on 4679 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
Inclusions are subject to change at any time without prior notification.
Ratings & reviews
TripAdvisor traveler rating4679 reviews
First NYC visit
Beautiful hotel close to Times square. We were on floor 20 so had fab viwes. Excellent restaurant for both breakfast and dinner. Lots of choice. Staff also very nice. We were in NYC the week before NY closed their doors to covid. So as our trip progressed things were slowly closing down. We managed to do all the main attractions, we walked nearly 50 miles in 4 1/2 days. We had a awesome time and cant wait to go again. If you needing a snack juniors is fab and buffalo wild wings across the street from the hotel
excellent hotel and staff
We stayed at the hotel in December 2019, New York was wonderful, the staff and hotel very good and the resturant food was excellent. The hotel is a short walk from Times Square, and there is plenty to do and see.
A great experience
It was our first visit to NYC city and this hotel was an ideal choice which add for sure value to our fantastic vacations. Clean , best location ,great window view, kind and professional staff ,excellent breakfast . We defenetely recommend it. It will be our choice again when revisit NYC.
We stayed here for three nights during a long weekend break to New York. Hotel is lovely, we booked an executive room which gave us access to a lounge with drinks, tea/coffee and snacks like crisps and it was worth it. We were given a room on 22nd floor with a balcony with the most amazing views of New York! We got engaged on the balcony during sunset with absolutely stunning views. We‘re really looking forward to coming back to this hotel after coronavirus once we can travel again.
This was our first visit to NYC and l fell in love with everything about this beautiful city. The hotel offered breakfast and the rooms are modern and very clean, hotel staff were very warm and friendly and answered all our questions without hesitation, We are hopefully going back in 2021 and will staying here again ❤️