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Hotel overview

The Riu Plaza New York Times Square offers the most comprehensive range of installations and services in the very heart of Manhattan. Situated in the renowned "Restaurant Row" surrounded by Broadway's most famous theatres. Just few steps away from emblematic locations such as Central Park, the Rockefeller Centre, Empire State, Carnegie Hall, the luxury boutiques on Fifth Avenue, and the iconic Times Square known throughout the world as the symbol of New York, characterized by it's entertainment and illuminated advertising displays. The hotel occupies 29 stories with an elegant avant-garde décor and first rate services guaranteeing an ideal stay in the Big Apple where you can enjoy the city’s fast-paced lifestyle and its fabulous culture and leisure. Would you like to experience the adventure of exploring New York and discovering all its districts and corners? The Hotel Riu Plaza New York Times Square is right next to the main metro lines, carrying you directly into upper and lower Manhattan as well as to the districts of Queens, Brooklyn, Staten Island and the Bronx. Its location, installations and services make the Hotel Riu Plaza New York Times Square the best choice for visitors to New York, whether on business or for pleasure.

Location

Times Square
John F. Kennedy Int'l (JFK) Airport : 16 miles
LaGuardia Int'l (LGA) Airport : 10 miles
Newark Liberty Int'l (EWR) Airport : 16 miles

Property information

Year Built: 2016
Last Renovation: 2016
Floors: 30
Total rooms: 647

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The deluxe king room does not offer roll-aways.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory A minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.

Facility Fee Inclusions:

-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm

Inclusions are subject to change at any time without prior notification.

Ratings & reviews

TripAdvisor traveler rating

4.5 6771 reviews
  • 5.0 star tripadvisor rating
    Excellent hotel.

    In the heart of the city but just far enough away from Times Square to have a quiet feeling about it. We arrived earlier than 3pm and had a room allocated straight away, which was most welcome. 5th floor and had no road noise at all. Family of 4, yes the room isn’t big but we knew that - the internet is a wonderful thing to check these things out before you book! The glass bathroom is a little strange but I’m sure most folk don’t need to feel the need to stare at others whilst using it! Our biggest gripe was the lack of any facility to heat water for a hot drink. I know America doesn’t generally do kettles but hotel rooms usually have some sort of coffee machine. More disappointing was the complete lack to get / buy a hot drink once the downstairs cafe closed at 9.30pm. We asked at the bar, they said no and so did reception. This is something Riu should address as we also tried some nearby ‘local’ food outlets and none of them could help either! Breakfast - yes it’s busy but superbly organised. Food choices were excellent and everything replenished quickly. We ate at 3 separate food areas in a 4 night stay, yes that’s 3 areas with all the same hot and cold offering. It was first class and it’s difficult to know what some expect from other reviews, you know it’s not a sit down cooked to order affair. All the staff work incredibly hard and that should be noted. The hotel held our bags on the last day after checkout and also organised the transport back to JFK. It’s New York and it’s not a ‘cheap’ city to visit. We found the hotel friendly, welcoming and all staff very nice. Bed linen and beds very comfortable, good air-con, lifts were good as needed and a fridge in the room.

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Highly recommended

    We’ve spent 5 nights at this hotel and have had a thoroughly enjoyable stay. The location is excellent. There is so much on your doorstep and particularly if you’re planning on a theatre trip and want good places to eat - you are spoilt for choice in Hells Kitchen. Like many have said, breakfast is busy but well managed. We never had to wait for a table and there is a great selection of different foods. The tables are very close together though, making it hard to move around and very noisy. The room was clean, comfortable and we slept like logs. The hotel bar is great and all the staff we met (bar, cleaners and reception) were extremely friendly and helpful. We would happily stay again

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Great location and hotel

    Great location just off broadway and time square. Buffet breakfast is great, good selection of continental and cooked, lots of seating, no queuing required and we went between 9 and 10am. The bed in the room was excellent, stunning city views. Lifts are plentiful and rapid. My only criticism is the design of the toilet. Doesn't really have a door. Just a sliding panel you can practically see through, really badly designed.

    Jun 09, 2024
  • 3.0 star tripadvisor rating
    Great location room small

    Decent hotel, great location Great breakfast, good spread. It's better to go early as u get stuck on waiting in queue Staff was unpleasant and did not allow 30 min early check-in Room is too small for the price and other Hotel Rui have bigger rooms

    Jun 09, 2024
  • 5.0 star tripadvisor rating
    Central located hotel

    Stayed here for 7 nights in May 2024. Smooth check in, quick and plentiful lifts, quiet and airy corridors, rooms average sized, large bathroom/shower. Good water pressure, large , fluffy towels, comfy beds, bright and airy rooms, good AC, windows large and do open, black out drapes, good tv, cleaned daily, safe in wardrobe. The room has a decent sized fridge!!!! This was great to keep drinks, water, chocolate and even face masks cool. Breakfast was ‘busy’ but plentiful, fresh and with a large selection. You may be seated with other people but this wasn’t an issue. Some mornings we had to queue up but never for more than 5 minutes, the staff have it down to a fine art. Overall a very well run hotel. Concierge organised our return transport to airport which was a good price. Well appointed area for sightseeing and walking distance, we walked everywhere. Resort fees were approximately $33 per night/per room. We paid a sum of $300 on top of this for any accidentals but got this back on check out (we paid this cash which was no issue). Would we stay again? Probably, as we saved a fortune with the included daily breakfast.

    Jun 08, 2024