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Hotel overview

The Riu Plaza New York Times Square offers the most comprehensive range of installations and services in the very heart of Manhattan. Situated in the renowned "Restaurant Row" surrounded by Broadway's most famous theatres. Just few steps away from emblematic locations such as Central Park, the Rockefeller Centre, Empire State, Carnegie Hall, the luxury boutiques on Fifth Avenue, and the iconic Times Square known throughout the world as the symbol of New York, characterized by it's entertainment and illuminated advertising displays. The hotel occupies 29 stories with an elegant avant-garde décor and first rate services guaranteeing an ideal stay in the Big Apple where you can enjoy the city’s fast-paced lifestyle and its fabulous culture and leisure. Would you like to experience the adventure of exploring New York and discovering all its districts and corners? The Hotel Riu Plaza New York Times Square is right next to the main metro lines, carrying you directly into upper and lower Manhattan as well as to the districts of Queens, Brooklyn, Staten Island and the Bronx. Its location, installations and services make the Hotel Riu Plaza New York Times Square the best choice for visitors to New York, whether on business or for pleasure.

Location

Times Square
John F. Kennedy Int'l (JFK) Airport : 16 miles
LaGuardia Int'l (LGA) Airport : 10 miles
Newark Liberty Int'l (EWR) Airport : 16 miles

Property information

Year Built: 2016
Last Renovation: 2016
Floors: 30
Total rooms: 647

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The deluxe king room does not offer roll-aways.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Advisory A minimum mandatory hotel-imposed fee of $19 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.

Facility Fee Inclusions:

-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm

Inclusions are subject to change at any time without prior notification.

Ratings & reviews

TripAdvisor traveler rating

4.5 4688 reviews
  • 5.0 star tripadvisor rating
    Amazing hotel

    The location was perfect, the room that was assigned was perfect and the staff was amazing! The hotel was very clean and love the fact that they still offered breakfast everyday. I will definitely make this my go to hotel when I'm in the city

    Jan 14, 2021
  • 4.0 star tripadvisor rating
    Well done

    The staff is friendly and professional. The rooms are cozy considering NYC standards, we got a great view and because of the pandemic many of the amenities were not available but safety first, they provided hot or cold breakfasts on a to go boxes. The location was great, close to many attractions, restaurants and shopping. Absolutely will recommend this hotel to friends and family members.

    Jan 02, 2021
  • 5.0 star tripadvisor rating
    Best Hotel

    I was there for 1 week and it was the best time of my life. I will most definitely come back next year. But for New Years. 😚 I was so close to time square and i got a chance to visit all the parks close by and the museums. And i was so very lucky that is snowed when i was there. I had a very white december holiday feel to my trip. And the receptionist manager was the most polite man i have ever met.

    Dec 30, 2020
  • 4.0 star tripadvisor rating
    Good Experience

    The hotel was beautifully decorated. Breakfast pickup was seamless. The room was a bit tiny for a King but this is NYC. Definitely may revisit. Instructions were clear and safety protocols were evident.

    Dec 29, 2020
  • 2.0 star tripadvisor rating
    This place is not good

    I've stayed at Riu's around the world and they have been fine...this one...not so much. The bed is a rock, legit if you have any back or neck issues at all you will be in pain. Everything (towels, sheets, etc) smells like mildew...it wasn't a one-off, even once they were switched it was bad. The food at the grab and go is old, some inedible. The icing, we called the front and asked them what we needed to do to get a refund on 1 night b/c we had to leave early. The girl at the front desk said just stop by on our way out and they would take care of it, no problem. We stop at the front at 4 am so we could make our flight and the RUDE front desk guy blows us off says he'll have to "leave a note" and have us call some other time. We travel all day and call the front desk the next day, they can't do anything...they have to email their corp office and wait until Monday (this was Thursday) so inefficient. So we will have to call BACK today to talk to our 4th person and hope this works out!

    Dec 28, 2020