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Hotel overview
Location
Times SquareProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
Inclusions are subject to change at any time without prior notification.
Ratings & reviews
TripAdvisor traveler rating
7407 reviews-
So disappointed
Having stayed in Riu hotels around the world this by far was the worst. The room was not the best albeit clean. The restaurant was worse than a cattle market, we were there for 3 nights after the 1st mornings breakfast we didn't go again. I understand that NY was very busy due to the time of the year but you are crammed in and the hot food was cold! Staff here apart from the bell boy at the door and the man who took our cases to the room were quite rude. So disappointed
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All good
Everything was very good just waiting for the elevator in the morning for breakfast and the self-empowering TV in the middle of the night a little annoying
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Lovely hotel, great location
Lovely hotel in a very handy location to Times Square, Broadway, Rockerfeller, Central Park and lots of subways. Breakfast was a big plus as it set us ups for the day. Lovely cafe with great coffee on site. Wish they had a coffee machine in the rooms though as we do like coffee first thing. Front of house staff friendly and helpful with the exception of concierge who was totally unhelpful, in fact rude!
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Comfort Right In the Heart of the City
The hotel is located right in Times Square and allows you to go to any of the theaters within a 10 minute walk. It was great to be ‘right’ there, and even in single digit weather to be able to still enjoy the culture of the theater without hailing taxis or waiting in the cold.
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Good Hotel
We had a lovely time at this hotel location is excellent rooms are nice we paid for a delux on the 24th floor. Only critic was the breakfast so so busy we went out twice but would stay there again.