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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7899 reviews
  • 5.0 star tripadvisor rating

    We stayed in room on the third floor looking out to the beach and sea, so we got to see the sunset every night before dinner, which was just amazing. Staff were so friendly and food was great. Plenty of sunbeds on beach and around pools. Sea was calm and so warm. A truly fantastic holiday which I can highly recommend.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Amazing beach

    We stayed at Riu Palace Tropical Bay (RPTB) from May 11 to May 18. The transfer time from the airport was approximately 1 hour and 20 minutes. Upon arrival, we experienced a long wait for check-in due to a large group ahead of us, but our rooms were ready by the time we arrived after 3 PM. We were pleasantly surprised with an upgrade, and our rooms (4321, 4320, and 4305) were conveniently located near each other on the third floor, though note that the resort lacks elevators. Thank you to the reception staff for accommodating our request. **Rooms**: Our rooms were clean and everything was in working order. There were ample towels and good water pressure. The bathroom was stocked with body wash/shampoo, hair conditioner, lotion, and soap. The minibar was replenished daily with two cans each of Presidente and Red Stripe beer, along with water and soda. Although our room was slightly warm, the fan made it comfortable. We appreciated the staff checking in on our towel supply during our stay. **Restaurants**: We had no issues making reservations through the app. To ensure we were seated together, we included our room numbers in the comments section. This resort is very accommodating for groups, often arranging tables together for us at both the restaurants and the buffet. The only downside was the service at the Steakhouse, where we received only half of our appetizers and our drinks were not refilled. However, the main dishes were excellent. **Buffet**: The buffet offered a great selection and the staff were friendly and attentive. Our only complaint was the lack of healthy options. If you’re looking for plain dishes like white rice, broccoli, or unseasoned protein, you may be disappointed. However, everything we tried was delicious, and we particularly enjoyed the oxtail, goat, and lamb, which are not commonly found in the USA. Note that only wine and beer are available with meals. **Bars**: The service at the bars was generally good, though we were never able to get a mojito due to a consistent lack of mint or lime. Beach service was slow, so we often fetched our own drinks. **Beach**: The beach was stunning, with crystal clear, calm, and warm water. We frequently saw stingrays and other fish, which we found delightful. The beach is perfect for long walks in either direction, and there were always plenty of empty chairs available. **Pools**: We didn’t use the pools since the beach was perfect for us. Overall, we found Riu Palace Tropical Bay to be almost perfect and plan to return. The Jamaican people are incredibly friendly and welcoming, and this resort offers great value for the money.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Great Birthday Trip

    Only that did like was I requested one king they have us two beds put together. But overall everything was great.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Excellent Vacation!

    We were greeted in the lobby with a rum punch and the check in process was effortless. Our room wasn’t ready but we were able to grab lunch from the buffet. After lunch, we checked in to the room and dropped our bags. The resort is beautiful. The beach is amazing. Drinks were cold and food was very good. Our building location was a little noisy with the road so close to the resort. But we would go back tomorrow if we could.

    May 25, 2024
  • 5.0 star tripadvisor rating

    We stayed in the ocean front suite. It was such a great room and view. The hotel staff is great and food was good too.

    May 24, 2024