Wish you were here?

Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


Show more


Show more

Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7842 reviews
  • 4.0 star tripadvisor rating
    Amazing Beach!

    Almost 2 hour ride to resort from airport. Welcome punch, but room not ready. Room is oceanfront but very basic with little decor or personality to it. Clean and neat. You will get two full beds pushed together in the Jr. Suite. Beware sleeping on the crack in the middle. LOL! Buffet food is horrible. Go when it first opens. Jerk Shack is the best. They sometimes have lobster, but try to hide it, so you must ask for it. If you give them a tip they will give you a larger lobster. Lobster is also on the main Buffet but only on certain nights.  There are two local restaurants that sell lobster on the beach for $25. The owners will come to you, take your order, and bring it back to you.  You pay when they bring your food.  It was delicious! The beach is one of the best ones I have ever been to. Water is clear, clean, calm, warm and shallow. Loved it. Would come here again just for the beach alone. Vendors are all over the beach and most will leave you alone but some can be pushy. There are three pools, but why bother when you have this beautiful beach?  We went to the pool once for a foam party (super fun)! We never returned to the pools afterwards. Restaurants are almost impossible to get into. I snagged the Steakhouse and Japanese.  Japanese is a 2 out of 5. Bland food and tough meat. Steakhouse was a little better, but steak was very fatty and tough. The crabcake appetizer was cold. No real flavor to anything. Another 2 out of 5. The service was also not the best at this restaurant.  Do the Catamaran sunset cruise to Rick's Cafe. It is so much fun. It's cheaper to book through the vendors on the beach. I suggest taking another separate trip to Rick's. Once you get there you won't want to leave. The workers here are very nice and helpful so that's a plus. Overall, I would come back to this resort but I would make plans to leave every day to eat at local restaurants.  I travel a lot and this RIU wins the award for worst food ever. It also wins for best beach. I care about the beach not the food, so yeah I'll probably be back. This was my 4th trip to Jamaica. 

    Apr 16, 2024
  • 4.0 star tripadvisor rating
    Great times in Negril!

    We visited Negril Jamaica March 30-April 6, 2024 and stayed at the RIU Palace Tropical Bay. We were immediately comped a room upgrade and it was pretty spectacular. A large and clean and well outfitted room. The hotel and grounds were spectacular as was the beach, and If I must use one word it would be "clean". Staff were constantly cleaning. The food was spectacular and we ate most of our meals at the buffet. The selections and quality were varied and high quality, including all the meats as well as shrimp, mussels, lobster, fish etc. The staff were wonderful, warm, kind and attentive. They went above and beyond in assuring that we were taken care of. Special mention to Darvel and a very pregnant Serena who went the extra mile for us. The specialty restos were a bit challenging to book and felt a bit rushed since they had two seatings, but once there I had the best lamb loin of my life. The beach was spectacular and we spent most of our time by the Jerk shack which offered jerk chicken and sausages and if you asked, grilled lobster. They also had pizza made to your specs one day. This was our pre lunch, lunch. A huge thank you to Mike, Andre who brought us drinks all day long on the beach. There were many day activities on the beach for all tastes and skill levels often led by a very energetic JC. The evening entertainment was a great band which played various songs for an hour and then were joined by a reggae artist singing standards. That was followed by a stage show with various themes, very professionally executed. Kudos to all the young people who did this after a full day of work. Quite impressive. Now for the disappointing stuff. This was not the Riu's fault but we booked an activity with the Sunwing rep on site for a day long catamaran cruise. Unfortunately, when we arrived at the location we were told that it was overbooked by 30 people and we could still go but there would be no place to sit. We were asked to bow out and return on the Friday. This meant we wasted a day and missed out on other activities and the ability to book retos for supper. When we addressed the issue with the Sunwing rep, she claimed ignorance, tried to blame us for leaving the site and claimed that there was nothing to do about it. We were not amused and asked to speak to a manager which she claimed that she could not get a hold of, for days. A chance encounter with the Riu manager Arturo somehow resulted to us not only being booked on another catamaran outing but a more luxurious one. We are very grateful to Arturo, who's responsibility it was not to fix this, (since the Sunwing people are independent to the resort). Other than this minor snafu, we thank the staff, we had a wonderful time because of them and wish them a wonderful summer.

    Apr 16, 2024
  • 4.0 star tripadvisor rating
    Great Family Get away

    Travelled April3-10 Pleasant check in, with efficient service. Resort is spotlessly clean, from Lobby to restaurants & guest rooms. Food& Drink Service was excellent, staff at the Buffet treated our whole Family of 20 like Friends, they went out of their way to be kind & over the top for service from breakfast to dinner. Decorated tables, friendly smiles & remembering our drink preferences, from coffee to Mimosas for Breakfast, the best service we have had at an all inclusive Buffet ever & we have travelled extensively. Thank you to all of the Dining Service Team. The food at the Buffet was plentiful& always of high quality, delicious healthy options were always available The chefs were happy & greeted everyone. The a la carte restaurants this is where the biggest opportunity is, we are a family of 20, all ages & the only way to get a dinner together was Complicated had to add the Riu app & try to have every guest, each room book the same restaurant at the same time, impossible to do, seniors didn’t have the app capacity nor did the younger children in adjoining rooms, we asked the concierges for help they insisted & reinforced that this was the only option, as a result we were motivated able to enjoy a whole Family sit down dinner, however 1/2 of our group went to the Japanese restaurant & found the Service to be awful , serving staff rude, ridiculed our family, completely unprofessional, they left without finishing their dinners. This was unfortunate. The pools& Beach are clean shallow & warm, great beach servers they were all wonderful, however we couldn’t relax as we were Constantly bombarded by sales people coming up selling cigars, braids, hats, pot & photography, too much! Be sure to try the Jerk chicken hut on the beach its delicious We loved the entertainment team, fun& energetic All in all a very good family, fun or couples resort We will return Male sure you try thr Beach

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Great hotel

    This hotel is fab only thing nothing to do with the hotel at all . The C5 form you have to fill in on line now be very careful that you go on the official site we have just been charged £90 by a Spoof site only to find there should be no charge at all so don't be taken in as we were

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Good property with a great staff.

    This is a very nice property with an amazing beach. The staff really made the trip great. Inderia in the lobby bar took great care of us and is a kind, hardworking woman. Sharon, Lynanna and Bianca also are very friendly and accommodating. Jackie Williams catered to our needs each morning and afternoon in the buffet. Dinner at the resort has something for everyone. The specialty restaurants can be a little hard to get into. We did eat at the steakhouse and Italian. The pasta dishes were good. The beef was a little chewy. There were a lot of younger children at this resort. The pools got loud at times. You can escape much of the noise by going to either end of the beach.

    Apr 11, 2024