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Hotel overview

The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452


Hotel details


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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 7801 reviews
  • 4.0 star tripadvisor rating

    The beach is the best part by far! It’s absolutely gorgeous! Hotel is dated but I don’t want to spend time inside anyway. Smurf at the pool bar and Spotlight on the entertainment crew are amazing and do a great job!

    Feb 27, 2024
  • 4.0 star tripadvisor rating

    The room we stayed in was near a busy street. It should be noticed this one has traffic noise for light sleepers. The coffee bar should open much earlier than 10:00. The staff was very friendly. The beach was awesome. And the food was unbelievable, even in the buffet

    Feb 27, 2024
  • 4.0 star tripadvisor rating
    Beautiful beach and great staff!

    We have gone to Jamaica many times we had some good and some bad we always stay at RIU hotels when we travel and I have to say this Riu did not disappoint! This hotel is not big, you have 1 buffet and 4 a la cart restaurants Let’s starts with the good We got a nice upgrade to an ocean view room since it was our wedding anniversary they also sent us a nice gift to the room to celebrate! This information was not on our reservation while checking in the girl was sweet and asked if we were celebrating anything and we said we came for our anniversary and she set it all up! The beach is absolutely beautiful and always had bar service The food was amazing and never a shortage of anything!!!! The staff was kind and always ready to help! All start by saying I can not comment on the pool area as we go on vacation to enjoy the beach so we never once went to the pool area! we would get to the beach at 8am and leave the beach at 5pm there was always chairs and room under trees if you need a brake from the sun! The only down side for my husband and I was we found the people walking on the beach and selling things very annoying even after saying no thank you they would push and push and push for us to buy something even if you where sleeping on the beach you would be woken up we never had this issue before! The bus ride is extremely long because they stop for you to use the washroom and get a drink! The only complain we have in regards to the room is we always had to call for towels because they would never leave any after cleaning, the water pressure in the shower is none existent it would take so long to wash shampoo out of our hair! They also need to have a bathroom closer to the beach! However I would absolutely go back over all the staff is amazing the food is great!

    Feb 26, 2024
  • 5.0 star tripadvisor rating
    Fantastic stay

    We were sad to leave Negril, the beautiful resort ,beach and amazing staff. We also met some lovely friends along our journey. We stayed in room 6203 fabulous side sea view, quiet location. We could have sat on the balcony anytime as it doesn’t get the sun on it. No smell at all of damp and spotlessly clean all the time. No problem with plumbing, you have to hold the flush until it clears the pot. Air-con we only used it a couple of times. It works great if you close the balcony door properly. Food was exceptional for an AI something for everyone. I was surprised with previous reviews regarding jerk chicken not being spicy, was fantastic with the jerk gravy at the jerk hut. Our favourite restaurant was the steak house we both loved the New York strip steak and got it cooked to our liking. We never waited long at the bars. Hotel was full to capacity. We never used the pool bars has we love the beach. We never had a problem finding a sun bed, even though you get the towel brigade pests. We like it quiet and so we stayed around block 6 close to our room. The toilets are quite away from the beach, so I just got fit going up to second floor no problem. App was great for booking restaurants and checking entertainment. We never had a problem getting booked in after 1st day. If you don’t have the app there’s a computer in reception. Entertaining was great especially love the bands We Used Easy Breezy Tours for airport transfers and tours. Also used for local tour 💯 highly recommend them, on time and reliable. We went to Nine Miles it’s a long 3.5 hours drive and it gets narrower near to the end of journey, top of mountain. Well worth the journey, mountains were beautiful and wonderful to see the real Jamaican village life. A must see in my opinion ❤️ Don’t forget to book Lenbert Williams One love bus you will see bars you wouldn’t see otherwise. We went on it twice. We got a taxi in reception to Alfred’s and walked to MARGARITAVILLE on the beach cost us 40 US dollars it’s beautiful walk around 16:30. They give you a card and call them 20 minutes before you want to leave. We also went down seven miles beach at night. Saw a good few bands and had a fabulous night. We walked to Riu Negril and had a drink in the reception bar. Staff were friendly. I wouldn’t stay in this hotel because of the beach its no where near as the beautiful beach at Riu palace I especially love the Locals that sing on the beach and sell their goods. Chat to them you might just learn something and they treat you as you treat them. We never felt unsafe day or night. Would we come back 💯 Yes Started holiday as guests and soon felt like Friend’s ❤️

    Feb 26, 2024
  • 5.0 star tripadvisor rating
    Beautiful beach resort

    Delicious food and drinks, friendly helpful staff, beautiful clean beach and resort area. Great activities, restaurants, bars, water sports and location to sight seeing. We loved Riu Palace Tropical Bay the best beach all inclusive we've visited over the years.

    Feb 25, 2024